Hi Dojinp71309246, Please refer to the help document in the link below and see if it works for you: Troubleshoot errors, freezes | Adobe Reader | Windows  Let us know how it goes. Thanks, Supriya ... View more

Hi Adame345756, Please confirm the application you are using and the exact issue you are facing to help us understand better. You may mention the operating system version too, Thanks, Supriya ... View more

Hi Isaacn3336235, We checked your Adobe account that has Adobe Sign membership and seems it is already in a  pending state. Please confirm the account (id) via private message,  that you wish to cancel and the application subscription you are referring to that is associated with the account. Thanks, Supriya ... View more

Hi BellonaAgain, Please confirm how often do you get the pop up to add the phone number and what exactly happens when you chose to skip the option. Also, please share a screenshot of what appears when you try to upload the document. You may refer to link below to attach the screenshot: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot Thanks, Supriya ... View more

Hi Shellyp19223996, Please confirm when exactly do you see the change in the characters. Also, mention the application and operating system versions you are using and if it happens in all the files or any particular file. Thanks, Supriya ... View more

Hi Cluies, Please try converting the files using a different browser. Also, try converting the file using the link below: https://cloud.acrobat.com/exportpdf Let me know how it goes. Thanks, Supriya ... View more

Hi Davidm5658570, Sadly there is no particular functionality or preference setting that can make this change. Also, please share the form with us so we can test and check at our end. You may check the private message i have sent to you for more details on the same. Thanks, Supriya ... View more

Hi Li, Please confirm the exact issue you are facing to help us understand better. Also, please mention the application and operating system versions you are using. Thanks, Supriya ... View more

Hi Josephiner9994208, Please try the repair installation of the application and open the file again to see if you get the error. Also, refer to the thread in the link below and see if it helps: "Fatal Error: Acrobat Failed to connect to a DDE server" Thanks, Supriya ... View more

Hi Garyd1095608, We just checked your Adobe account at our end and your Creative Cloud membership seems to be cancelled. Also, please confirm what do you see when you try to open the documents in the application. Thanks, Supriya ... View more

Hi Zubobinski, The application can be used vertically by default irrespective of the device being used. And this is a design behavior. Please confirm if you referring to a different issue than this. Thanks, Supriya ... View more

Hi Jasonf14138781, Please confirm the application and operating system versions you are using. Try the repair installation of the application from the Help menu and if you still face the issue, please share any particular error message that you might receive when trying to open the files. Thanks, Supriya ... View more

Hi Danl42711062, Glad to know it worked. Please let us know if you need any other help with the application. Thanks, Supriya ... View more

Hi Profallenberry, Please confirm if you get the error on launching the application or when you open a file in the application and the exact error message that you receive. Also, please try "run as an admin" oprtion and refer to the link below for the same and see how it goes: Run an Adobe program as administrator | Windows 7, Vista  And if you still get the error message, try the repair installation of the application. Let me know how it goes. Thanks, Supriya ... View more

Hi 温超41453319, Please confirm the exact issue you are facing to help us understand better. Thanks, Supriya ... View more

Hi Garys62957702, Also, please help us with the Print logs generated on the machines where the issue is reproducible. For generating the Acrobat Print Logs for Adobe Reader on Windows, please follow the steps below - 1.      Ctrl+R, regedit, Enter 2.      Goto HKLM\SOFTWARE\(Wow6432 in case of 64-bit machine)\Adobe\Acrobat Reader\DC\FeatureState 3.      Create the above registry key in case it is not present 4.      Add a DWORD to this key – ‘EnablePrintLogging’ and set its value to 1 5.      Now repeat the bug scenario 6.      The log will be obtained in a file called ‘AcrobatPrintLogs.txt’ in the user’s temp directory 7.      It can be reached by Ctrl+R, %temp%, Enter\ 8.      Provide us with the failure logs, based upon which we can decide the next action steps Thanks, Supriya ... View more

Hi Topgunpartz, Please try resetting the application preferences. Refer to the thread in the link below for the same and let me know how it goes: How to reset Preference settings in Acrobat.  Thanks, Supriya ... View more

Hi Laurap28214040, Apologies for the delayed response. Please confirm if you are still experiencing the issue and the application and operating system versions you are using. Thanks, Supriya ... View more

Hi Blindtext, If possible, please share the sample file with us so we can check the same at our end. Please check the private message I have sent to you for information on the same. Thanks, Supriya ... View more

Hi Sebastian2012a, You may try using Adobe In Design for the same. It lets you save the PDF as an EPUB file. Thanks, Supriya ... View more

Raimundo2017, Please try Adobe Reader DC and check if you get the same error. Also, please mention if you are using any script to execute the silent installation. Thanks, Supriya ... View more

Hi Raimundo2017, Please confirm the application and operating system versions you are using. Also, share the screenshot of the exact error message you get. You may refer to the link below to share the screenshot: Forum FAQs Thanks, Supriya ... View more

Hi Yrmar36215508, Please confirm the application and operating system versions you are using. Also, mention if you get any particular error when trying to open the files. Please elaborate the issue you face while trying to uninstall the application. Thanks, Supriya ... View more

Hi Blindtext, Please try using Acrobat Pro Preflight tool to adjust the colors and follow the steps below: Open the form Under Print Production, select Preflight and the Profiles tab is selected by default. In the Show all drop down, select Convert Colors> desired CMYK conversion. Click Analyze and Fix button to perform the conversion and Save the PDF. You may want to convert the form to PDF/X that is used to create press-ready PDF's. To do so, go to File>Save as Other>Press Ready PDF (PDF/X). In the "Save As PDF" dialog, click the "settings.." button, select a PDF/X version and color setting>Ok>enter a file name and hit OK. Let me know how it goes. Thanks, Supriya ... View more

Hi Topgunpartz, Please refer to the help document in the link below for the same: Change the system default printer Let me know how it goes. Thanks, Supriya ... View more

Hi Sebastian2012a, Acrobat does not have this feature. Thanks, Supriya ... View more