First, find out whether the upgrade you did to Adobe Acrobat was successful. What were the steps you undertook to do that? As one more try, try these steps I found on the adobe helpx platform: To convert a webpage to PDF, do the following: Go to the web page. For Windows, use Internet Explorer, Firefox, or Chrome. For Mac, use Firefox. Using the Convert menu on the Adobe PDF toolbar, do one of the following: To create a PDF from the currently open web page, choose Convert Web Page To PDF. Then select a location, type a filename, and click Save. To add a PDF of the currently open web page to another PDF, choose Add Web Page To Existing PDF. Then locate and select the existing PDF, and click Save. (Internet Explorer and Firefox only) To create and print a PDF from the currently open web page, choose Print Web Page. When the conversion is complete and the Print dialog box opens, specify options and click OK. (Internet Explorer and Firefox only) To create a PDF from the currently open web page and attach it to a blank email message, choose Convert Web Page And Email. Then specify a location and filename for the PDF, and click Save. Type the appropriate information in the email message that opens after the conversion is complete. For any of these options, to open the output PDF after conversion, select View Adobe PDF Results. Note: The Adobe Create PDF icon gets added to the supported browsers when you install Acrobat. If you’re unable to see the Create PDF icon, do the following: In Internet Explorer, choose View > Toolbars > Adobe Acrobat Create PDF Toolbar. In Firefox, choose Tools > Add-ons > Extensions, and then enable the Adobe Acrobat - Create PDF extension. In Google Chrome, choose Customize menu > Settings and then click Extensions from the left pane. Enable the Adobe Acrobat - Create PDF extension. I hope this helps! Ruskin | Apps4Rent
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