Tejas Dandekar
Participant
Tejas Dandekar
Participant
Activity
‎Jun 21, 2021
05:17 AM
Would the image-box layout > Postion or Display values make a difference? Changing Flex to Grid or Postion to Relative or Static?
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‎Jun 21, 2021
04:59 AM
Sorry, I meant we zip the folder using 7zip and then copy it to the help server. Then we unzip the online_help folder.
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‎Jun 21, 2021
04:51 AM
Ok, will check once. By the way we zip the folder using 7zip and then copy it to the folder. Then we unzip it again using 7zip. Would compressing be an issue?
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‎Jun 21, 2021
03:38 AM
Hello, I noticed one more issue. I have a frameless output. In the local outout when I am on some help topic and I click the logo in the header it correctly takes me to the Welcome page (page with tiles). When I move the output folder to the server and if I am on some help topic and I click the logo in the header nothing happens. How to control this. I always want the logo to take to the Welcome page(page with tiles)
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‎Jun 21, 2021
03:34 AM
Hello, In my frameless output, the tile images appear on local machine. However, when I move the folder to a web server they appear blank. Only the title appears. I tried re-referring the images to show but nothing worked. I have update 5. I turned off the setting Manage tiles from Toc and tried inserting the tiles under Layout > HOmepage. But no success. I also tried to turn on Manage tiles from Toc and added images from the images folder in the Toc but again no success. What is the correct way for Update 5 and 4 as well? By default, the images are taken from the skin I guess. Can we create a custom images folder and refer from there?
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‎Jun 18, 2021
12:32 AM
Sure, will try this and let you know.
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‎Jun 18, 2021
12:23 AM
Ok, let me check.
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‎Jun 17, 2021
11:56 PM
Right, so going by the above screenshot I want to show: Chapter 1 > First Topic in the breadcrumbs. And not the <filename_1>.html
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‎Jun 17, 2021
11:47 PM
Hi, In my Frameless output generated by using RH2020, I have about 7 to 8 tiles. By default, all show up in a single line. Is it possible to control it by having 4 tiles display on line 1 and then a line break after which on line 2 the remainder tiles? So if I have only 6 tiles, I may want 3 tiles on line 1 and 3 after a line break on the next line. Is that doable?
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‎Jun 17, 2021
11:42 PM
Hi, In my Frameless output generated by using RH 2020, the Breadcrumbs are enabled and they work perfect. I noticed that it displays the html file name in the breadcrumb and not the topic title. For example, if the file name is About ABC.html and topic title is Overview of ABC, the breadcrumb displays: chapter 1 > About ABC I want it to display chapter 1 > Overview of ABC How can we change this to display the topic title?
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‎Jun 16, 2021
11:16 PM
This older thread seems to be similar https://community.adobe.com/t5/robohelp/the-search-string-you-typed-is-not-valid/td-p/9723180 . But not sure if we have a fix to this? Any pointers?
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‎Jun 16, 2021
04:58 AM
Yes I have the lastest patch applied to my RH2017 installation.
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‎Jun 16, 2021
04:35 AM
Hi, I am having a Responsive HTML5 output generated by using RH2017. I noticed a small issue with the search. When I use the search to search something I get the below message: If I re-search the same string I can see the output. Any idea why this happens or tips to fix this?
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‎Jun 07, 2021
11:07 PM
Would it be some accessibility setting related to the browser?
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‎Jun 07, 2021
10:22 PM
Ok. Let me check.
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‎Jun 07, 2021
10:03 PM
Hmm, no. Also, only some users reported this. I tried and I don't see this.
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‎Jun 07, 2021
09:45 PM
Hello, I have a frameless Online Help. Some titles of the tiles are slightly long. Can we wrap the tiles to another line?
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‎Jun 07, 2021
09:40 PM
Hello, We have an online help developed by using the frameless output. Everything works fine. One of the user noticed this link Skip to Main Content above the header. Any idea how can this link be disabled?
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‎Apr 28, 2021
11:42 PM
Yes, I am using RH2020 update 4. Also, I notice some smaller projects/outputs do not face this issue they are fast. The one that faces the issue has slightly longer topic/section titles. Not sure if that is the issue. Will try Dev tools.
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‎Apr 28, 2021
09:01 PM
We have a Frameless Online Help with Portal Skin. The help works as expected. There is a slight slowness when navigating across the topics by clicking them in the left ToC pane. The content (topic title and body) displays first and then after a fraction of seconds the header and breadcrumbs display. Is it something that anyone has faced and any solution for this? Would long topic names or breadcrumbs be a reason for this delay of a fraction of seconds?
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‎Apr 26, 2021
01:17 AM
I am generating a print output of my online help. When I insert the front matter the in the book Toc, the Toc gets generated but it also displays come portions of content. For example an image. I guess the tags that it picks to build the toc are applied to the image. How can I fix that? Secondly, when I insert the cover page it is part of the front matter and it gets added to the toc. How can i exclude the cover page from the toc? When I dragged it outside the front matter it showed in the output the toc got hidden. How can I keep both without clashes?
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‎Apr 16, 2021
12:47 AM
The Search works in the RH tour link that you shared however, super slow. Will try a copy of the Studio skin.
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‎Apr 15, 2021
09:29 PM
I have RH2020 with update 4. Everything is good except the search in the header (top-right) doesnt work normal. When I click the magnifying glass icon and search anything the results are shown but aren't clickable. The search on the welcome page works as expected. The search results are shown and are clickable. Any idea how to fix this?
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‎Apr 15, 2021
09:25 PM
Any suggestion on this? @Peter Grainge or anyone in the group?
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‎Apr 14, 2021
02:39 AM
Hello, I have a question. We have a Frameless out of the Online Help (Studio skin). The Add to Favorites is a cool feature. The help is integrated in the product and only the logged in users can view the help in my case. If User A logs in and views the help, adds 5 topics to favorites and then logs off. User B does the same. Would User and A and User B be able to see the topics that they added to favorites upon subsequent login?
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‎Apr 08, 2021
09:53 PM
We have a specific look and feel that we have configured on a PoC project created by using RH 2020 - Frameless format. We cant other products to follow the same format. Is there a way to save a RH 2020 project as a template that others can pick up and continue?
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‎Apr 06, 2021
10:16 PM
I have a question. I am looking at this article: https://www.grainge.org/pages/authoring/rh_tour/rh2020/outputs/calling_csh_help.htm. The Responsive HTML5 output of the Online Help is currently working perfectly for us. Now that we are moving to RH2020 and the new Frameless Output, I understand there will be minor updates in the help call per the above article. I will be sharing the above URL with my server development team to apprise them of the change. Rudimentary question, I am not very technical sorry, but would just excluding the #t= part from the Responsive HTML5 URL work?
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‎Apr 06, 2021
09:01 PM
In the past folks have discussed about his on the forum. Adobe offers Captivate certification. Is there any Adobe or other certification that covers RoboHelp? Any pointers would help.
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‎Mar 24, 2021
06:38 AM
So from the RH 2017 responsive html5, we are now moving to something similar to the compass travel sample in RH 2020.
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‎Mar 24, 2021
05:44 AM
Any pointers on which method to use when or which not to use for any scenario? Or is it purely choice?
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