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Doug A Roberts

Community Expert

Community Expert

Activity

Re: Pathfinder Anchors way off!

by Community Expert in Illustrator Discussions
‎Nov 17, 2016 02:41 AM
‎Nov 17, 2016 02:41 AM
something i always forget about: what's the accuracy of pathfinder set to (in the palette's menu)? how large are these objects? ... View more

Re: Can't export as .png

by Community Expert in Illustrator Discussions
‎Nov 17, 2016 02:23 AM
‎Nov 17, 2016 02:23 AM
what happens when you try? which export option are you using? where exactly do you get stuck? ... View more

Re: Pathfinder Anchors way off!

by Community Expert in Illustrator Discussions
‎Nov 17, 2016 02:16 AM
‎Nov 17, 2016 02:16 AM
how are you creating those tangential shapes/lines? could that have something to do with it? what document profile are you using? is snapping to pixels on? do those shapes have strokes? ... View more

Re: Illustrator 2017 - can create new file

by Community Expert in Illustrator Discussions
‎Nov 17, 2016 01:51 AM
‎Nov 17, 2016 01:51 AM
for the first point: check this option in preferences: for the second: do you have Avast antivirus installed? try disabling or uninstalling it. ... View more

Re: Issues with Illustrator CC 2017

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 07:33 AM
‎Nov 16, 2016 07:33 AM
for a while after Sierra came out, a good proportion of the queries here were about problems that arose as a result, so it wouldn't surprise me. i may update my Mac this weekend and see what's up then. ... View more

Re: Issues with Illustrator CC 2017

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 05:25 AM
‎Nov 16, 2016 05:25 AM
for adding templates to the 'new doc' window, I have a feeling it's just not working properly yet. compare the same window in photoshop: there's an obvious 'save' button and you can see templates saved the old way in the 'saved' space. not so in Illustrator. i can't reproduce your tabbing problem. seems fine here (Windows 7,  illy v.21.0.0) the font window: yeah. at least it's better than it was. ... View more

Re: Adobe Illustrator 2017 JPG export CMYK to RGB ...

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 05:18 AM
5 Upvotes
‎Nov 16, 2016 05:18 AM
5 Upvotes
tried a few tests and this seems to be the case. might be time for a bug report: Feature Request/Bug Report Form ... View more

Re: Subscription Issue?

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 03:49 AM
‎Nov 16, 2016 03:49 AM
what can you see under 'plans & products' when you access your 'manage account' page? i.e.: ... View more

Re: Smart guides don't let me snap to paths since ...

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 02:29 AM
‎Nov 16, 2016 02:29 AM
did you intend to mark that correct? ... View more

Re: Adobe Illustrator (Testversion) funktioniert n...

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 02:28 AM
1 Upvote
‎Nov 16, 2016 02:28 AM
1 Upvote
yes indeed. i haven't experienced myself, but i have seen lots of people bringing it up in non-English language versions of Illustrator, which suggests to me the new window is somewhat broken for the time being. ... View more

Re: Adobe Illustrator (Testversion) funktioniert n...

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 02:24 AM
1 Upvote
‎Nov 16, 2016 02:24 AM
1 Upvote
try this option in preferences to bypass the new 'new document' window: ... View more

Re: Smart guides don't let me snap to paths since ...

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 02:15 AM
‎Nov 16, 2016 02:15 AM
i don't see a problem snapping to paths in CC2017: have you checked your smart guides prefs? ... View more

Re: Bezier curve

by Community Expert in Illustrator Discussions
‎Nov 16, 2016 12:25 AM
1 Upvote
‎Nov 16, 2016 12:25 AM
1 Upvote
the four points consist of two anchors and two handles. ... View more

Re: Scroll open document windows simultaneously wi...

by Community Expert in Illustrator Discussions
‎Nov 15, 2016 06:09 AM
‎Nov 15, 2016 06:09 AM
would definitely be nice, but no, not that i know of. ... View more

Re: Help to automate setting text in Illustrator f...

by Community Expert in Illustrator Discussions
‎Nov 15, 2016 04:02 AM
‎Nov 15, 2016 04:02 AM
if there is a way of doing it in illustrator at all, it is vastly easier to do in indesign. Merge data to create form letters, envelopes, or mailing labels in Adobe InDesign you don't have to master the software, just that workflow. ... View more

Re: Illustrator keeps crashing in the middle of de...

by Community Expert in Illustrator Discussions
‎Nov 15, 2016 02:38 AM
‎Nov 15, 2016 02:38 AM
are you doing anything more specific when this occurs? any error message? ... View more

Re: Unable to download..

by Community Expert in Illustrator Discussions
‎Nov 15, 2016 01:05 AM
‎Nov 15, 2016 01:05 AM
the most recent illustrator update ditched Yosemite (10.9) support. ... View more

Re: Illustrator New Project Setttings Blank

by Community Expert in Illustrator Discussions
‎Nov 11, 2016 03:15 AM
‎Nov 11, 2016 03:15 AM
similar to this post? the 'new document' window coming up blank? Illustrator CC 2017 Cant make new doc ... View more

Re: How to get this texture? :)

by Community Expert in Illustrator Discussions
‎Nov 11, 2016 02:26 AM
‎Nov 11, 2016 02:26 AM
you could add a very teeny tiny Roughen (Effect > Distort & Transform) to the edges. ... View more

Re: CS6 Indesign pixilated and blurry on MacBook P...

by Community Expert in InDesign Discussions
‎Nov 11, 2016 12:26 AM
1 Upvote
‎Nov 11, 2016 12:26 AM
1 Upvote
if it still runs ok for you, i agree completely. ... View more

Re: Illustrator CC Pasting Lorem By Default

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 08:24 AM
6 Upvotes
‎Nov 10, 2016 08:24 AM
6 Upvotes
there's an option in Preferences > Type. Untick 'Fill New Type Objects with Placeholder Text'. this is the first time i've seen this feature too. seems a bit half-assed; just the same repeating paragraph over and over. why couldn't they have used indesign's system? ... View more

Re: What is the step-by-step process for adding a ...

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 07:42 AM
‎Nov 10, 2016 07:42 AM
file > place ... View more

Re: CS6 Indesign pixilated and blurry on MacBook P...

by Community Expert in InDesign Discussions
‎Nov 10, 2016 07:10 AM
‎Nov 10, 2016 07:10 AM
indesign CS6 was never updated for retina screens, unfortunately. nor will it be. ... View more

Re: Problema novo documento

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 04:23 AM
‎Nov 10, 2016 04:23 AM
i'm not sure if i'm missing something else but i think the new dialog has some other problems with illustrator anyway. there's no apparent way of saving doc profiles to the 'Saved' tab. i'm going to use the old box for now anyway. ... View more

Re: Problema novo documento

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 04:17 AM
2 Upvotes
‎Nov 10, 2016 04:17 AM
2 Upvotes
from what i've seen of the forums this past week, this is a problem with the new dialog box in some language versions of illustrator. for now, try using the 'legacy' dialog. see here in preferences: ... View more

Re: Vector images distorted when saved as PDF

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 04:05 AM
1 Upvote
‎Nov 10, 2016 04:05 AM
1 Upvote
in acrobat prefs, page display section, there's a checkbox called 'enhance thin lines' that can sometimes cause things like this to appear. see if that's on. ... View more

Re: Paste remembers layers not working with legacy...

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 03:04 AM
‎Nov 10, 2016 03:04 AM
yeah i just tried a few more CS5 files with multiple layers. seems ok. sorry i can't be more helpful here. ... View more

Re: Paste remembers layers not working with legacy...

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 02:32 AM
‎Nov 10, 2016 02:32 AM
i just tried copying from a CS5-created file and one I just made in CC2017 and it seemed fine (i.e a new layer was generated in the blank new doc with the name of the one from the CS5 file). ... View more

Re: Vector Illustration

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 02:17 AM
1 Upvote
‎Nov 10, 2016 02:17 AM
1 Upvote
what file type is it? did you open the file directly in illustrator, or place it? how does it appear in the layers panel when you select it? if you open the links palette, can you see anything there? if so, what does it tell you about the object(s)? ... View more

Re: How do I get Adobe to fix the bounding box bug...

by Community Expert in Illustrator Discussions
‎Nov 10, 2016 02:09 AM
1 Upvote
‎Nov 10, 2016 02:09 AM
1 Upvote
similar to this? Illustrator randomly selects unrelated objects i know it's no consolation really, as there's no real solution, but you can read about other user's workarounds. i have experienced this myself, but very rarely. ... View more
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