Hi! So sorry for the delay in getting back to you! Can you upload a screen shot of your workspace with the Options bar and Layers panel visible? That would help us be more effective to get you an answer! And, please let us know if the issue has also been resolved. Thanks! Michelle ... View more

Hi KL, Are you still having the same issue? Did you try uninstalling 19 again and see if 20 still worked? Let us know how we can help! Michelle ... View more

Hi! So sorry for the delay! To answer your question--there will be soon! Adobe announced that the full version of Photoshop will be coming to the iPad Pro in 2019. They haven't announced when. but if you check out the Tech keynote from Adobe Max in October, you can find more. Here is the link: The Next Generation of Creativity | Adobe Max 2018 Keynote - YouTube Let us know if you have any other questions! Michelle ... View more

Hi! So sorry for the delay! Do you still need help with the project you are working on? If so, could you take a screen shot of your workspace including the timeline, and give us a little more information about the source video and what program it was created in? Is it a compressed video file? We will be more effective at finding the answer with a little more info! Thanks, Michelle ... View more

Great! Let us know if you have any questions. And, Great Car! Michelle ... View more

Hi! I have a couple of questions for you! What version of Photoshop are you using? Are you on a Mac or PC? Are you running your photos through Camera Raw. If you could give us a little more information about your process, we can be more effective to help get your question answered! Thanks, Michelle ... View more

Hi Rob, So sorry for the delay in getting back to you! First, a couple of questions--what version of Photoshop are you currently using? What version did you upgrade from? The Crop tool is tied in with the unit of measurement you have selected for your rulers. If your ruler is in inches then the Crop tool will work in inches. If you need to make a crop in inches but usually work in pixels, you can quickly change the unit of measurement by holding your cursor on top of the ruler and Control or right click to bring up the contextual menu and change to inches, make your crop, and then use the same procedure to change it back. I nope that helps. If you still have a question, let us know! Michelle ... View more

Hi Norris, Just checking to see if you still need help with your question? Let us know if you have your answer and finished your time lapse or if you still need some help. Thanks, Michelle ... View more

Hi Marianne! So sorry for the delay! I do see the gray lines in your image--I have a couple of questions for you so we can find out the answer. First, it would be helpful to know the steps that you took to create the effect--can you give us a little more detail on how you created this? Second, if you look in your Channel panel, is there an Alpha Channel there that could be part of the issue? Beside the image above, can you give us a screen shot of your window with the layers panel visible? Let us know if you still need help with figuring this out! Michelle ... View more

Hi, We are so sorry for the delay in getting back to you. Are you still having the same problem? The questions you posted above could have many different causes. First, can you give us more information about what version of PS you're using? Did you copy the video clip from your phone onto your hard drive and try to open it from your HD into Photoshop? If not, then try importing the video into PS from your computer and see if you have the same issue. Since this is the Photoshop Forum, we can help with PS questions but your After Effects questions might be better answered if you post them in the AE forum. Some of these issues might be things other than PS--please give us a little more information about your process so we can help you more effectively. Thanks, Michelle ... View more

Hi! I have a quick question for you--does each folder of the old version of PS have an Uninstall app in the folder? If so, then use that version's uninstall to delete the version and it should delete all of the program files associated with it. You will probably need to do this for each folder. Using the Uninstall would be better than doing a manual delete to get all the associated files. ... View more

Hi! I don't have any insider info on how to get rid of previous wacom files (Sorry about that!). I would check the Wacom site for their recommendations to delete or uninstall and reinstall their latest drivers. I am sure that they are in contact and working on getting this resolved. They want you to be happy and working just as much as you do! One thing I did do was a search on google and found some interesting information--not completely relevant to our situation, but you might check it out for ideas. I searched on "known issues with brush lag with wacom tablet" When I find anything else, I will post it! Michelle ... View more

Hi Rai, I'm sorry to hear that it didn't help. Going back to PS2018 is a smart move for now. Along with you, I hope to hear that this issue gets fixed quickly for all of us who use a Wacom tablet. I fully agree that it is frustrating to have to wait for the brush strokes to show up. I did have one more thought--how much ram are you allocating to Photoshop? Did you try increasing it, and seeing if that made any difference? Like I said, it's just a thought! Have a great week, Michelle ... View more

Hi! See if the fix with uninstalling/installing the wacom driver that I noted just above might work for you too? (See the post above) And if it isn't then I would recommend moving back to 2018 until the issue is resolved. Let me know if it works? Michelle ... View more

Hi Rai! Sorry for the delay--it was a busy day! I went through to find the other thread that I had read (and it is a long one too) to find out if if anyone has had success and here is what I found. Here is a post from Daniel E Lane that I thought might be helpful: I just went through this entire thread. Checked out a bunch of the options and some of the minor ones did nothing (turn off rulers, etc...). I did finally go through the entire process to completely uninstall all things having to do with my Wacom Tablet, then downloading the drivers fresh and reinstalling. All of the lag seems to be gone now. I'm not currently working on a giant 20 layer psd at the moment or anything, but it seems to have helped for now. Kind of annoying that I needed to get rid of my Wacom settings and rebuild all of those as well, but now that it's working, I'm not going to complain about it too much... lol Unplug your tablet, uninstall all things Wacom. Download newest drivers from Wacom.com and install. Should fix the problem right up. Worked for me and a few others I know. Seems to be something to do with the install order for the drivers in comparison to the photoshop update on Mojave. Kind of nuts, but not too bad to fix This didn't work for everyone, but it did for some. It can't hurt to try it. The other option that seems to be what many are doing is going back to PS 2018 until this issue is fixed. When I am in a time crunch or heavy production cycle--I don't have time to waste so moving back to what I know works would be the best way to go. Here is the complete thread I found, if you would like to read it: Photoshop cc 2019 Brush Lag and Bugs [most posters mention OSX Mojave] I hope this is helpful! I know it's not the answer you wanted. But I think it's understood that the issue needs to be addressed and the engineers are working on it. Let me know if the fix I noted above works for you or if you decide to step back to 2018. Michelle ... View more

Hi Rai! Only a moderator can mark or unmark a post. Before I suggest that we might do better to start a new post and start fresh, let's walk through a couple of questions. Forgive me if you have answered this already (but there are so many posts above to go through to find the answer) what OS are you running? There are previous threads that I've seen that people have had the same problem and when they've updated to the latest OS of Mojave that the problem was solved. I am assuming that you have also downloaded and updated the latest driver for your wacom tablet to go with PS 2019. correct? Let's see if we can walk through this to find the answer! Michelle ... View more

Hi! Here's one way you can change the pasteboard that surrounds the document. Select the Paint Bucket tool (G) from the Toolbox (it's nested beneath the Gradient tool). Select white as your  foreground color. Press-and-hold the Shift key, click on the pasteboard, and it will change to your Foreground color. ... View more

Or are you looking for the Layer Styles Dialog box? ... View more

Hi! It sounds like you want to create a texture, but you also already have a texture that you've applied and it's not right--is that correct? Yes, you can bring your texture into Photoshop and lighten it up, and yes, you probably will need to make adjustments in 3d Max. I would start with Photoshop and get the value of your midtowns in the texture to what you like and then let 3d max apply the lights and darks to create the modeling. And second, do you still want to create a texture? Is there an image that you can upload so we can be of more help? Michelle ... View more

Hi! We are here to help! What kind of texture are you looking to create? Do you want to create a repeating pattern? Do you have an image you can upload so we can get an idea of what you are looking for? Michelle ... View more

Does that mean it's working? ... View more

Hi! I am a little confused. I looked under the updates that I have for PS and there is no 20.0.1 -- the latest version is 19.1.7. Did you update a different app at the same time as Photoshop? ... View more

If you do decide to update to 2019, I would recommend that when the installer comes up, to install a new version of PS and not replace what you have. That way if it does not fix the problem, and you need to go back to the old version, you still have it intact. Also, did you save it as a .psd or another file format? ... View more

To make a change in group 2, you need to make the change on the layer. Did you duplicate your original layer to create the second group? ... View more

You need to put a keyframe at the beginning of the timeline before you can put one at the end. ... View more

Hi! Notice that the area on the time line is gray and not purple? You need to set a beginning keyframe for that layer to be able to move to the end and create an ending keyframe. Try it and let us know, Michelle ... View more

Did you change anything or update anything in-between when it was working and now? ... View more

Hi! Can you give us more information about your system? What version of PS are you using? What version of the Camera Raw plug-in are you using? Thanks, Michelle ... View more

It would seem to me (as simple as this sounds) that because the document is in RGB and the swatch is noted in CMYK that it would make a difference on how the color was displayed? ... View more