You can try with the below basic step: Windows 7 : Open Task manager, click on Processes tab, click on Show processes from all users, click on description field to arrange all the Processes in Alphabetical order.Close all the Adobe related process like AAMupdater, AAMupdater notifier, Adobe Crash demon process from Task manager.Please also look for process named Creative Cloud,CoreSync, if present please end the process. Windows 8: Open Task manager, click on "More Details" then end all Adobe related tasks like Creative Cloud,CoreSync,Armsvc...etc Mac : Launch Activity Monitor and "Force Quit" all the process related to Adobe like Creative Cloud, CoreSync, AAMupdater, AAMupdater notifier, Adobe Crash demon from Activity monitor. Then launch Creative Cloud desktop app and try to update again.
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