brainmercy schrieb: Adobe is a big company. They can't officially admit to error by PR, ... and resolve problem byincremental way? Man this is a file created by Adobe. What is incremental with this? It's an installer. Only one who resolve the problem quickly is the logic thinker. The same companys as AVID and their helpdesk are so stiffy and they don't have power to put out resolve because it is a publish hierarchy. Take the files and work or waste Your time further. It has no viruses. Files can be downloaded by downloader via adobe ftp only. i don´t understand a word but your method above did not help fixing the problem. the update is not an incremental update (check what that means) so i see no reason why this way (first v2.3 then v2.4) should work. ... View more

kglad schrieb: contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html sorry but adobes callcenter support is absolutely useless. i spend hours on the phone this week because of another problem that they could not solve. no way i want that horrible experience again. ... View more

so i reinstalled photoshop and the damn %&%& update still refuses to install. same error message. ... View more

as i wrote in the post above yours... i have the update files on my harddisk already.... manually updating will not work. and the update is for my photoshop version... i am 100% sure of that. also an incompatible updates should display the message that it is not meant for my photoshop version. but i get that error message after the updater has tried to install the update. i did not move any files. i don´t touch my photoshop installations and move or delete files. im happy when it finally works as expected. it takes long enough after each update to fix the issues. i have already reinstalled photoshop when the former update was released. it can´t be the case that i have to reinstall photoshop every time adobe releases a new update. who is paying me (an all the others affected by these update issues) for my time? it´s sure an easy solution for adobe "oh well just install everything new and see if that fixes your problems"... but adobe has to code robust installers/updaters. that´s ridiculous to be honest.... ... View more

photoshop. i have manually downloaded the update but after the installation i get the error message U44M2P7. same when i try the online update. ... View more

i am on windows using CC 2015 and i don´t find a solution in that thread. ... View more

nice idea but why should they? you pay subscription anyway and you play the betatester for free. ... View more

+1 ... View more

did he have his degree already... this "engineer"? ... View more

you should think after the LIGHTROOM 6.2 mess adobe would learn something... but NO. are there any senior coders at adobe who learned how to do proper coding and quality management? i guess not... ... View more

who should pick it up? adobe obviously has no betatesters. ... View more

because you did buy into subscription. intelligent people complained that exactly this will happen. but the m*r*ns out there thought.. "oh photoshop for 9 dollar a month.. that does not sound bad!". yeah well..... subscription makes companys lazy.. because you pay anyway.. no matter what crap they produce. the other bad thing is that adobe has a quasi monopol. ... View more

it is a sad sad joke what adobe is doing since the subscription program. they don ́t seem to have a SINGLE betatester or any quality management in place. first the lightroom 6.2 mess now this. the worst is adobe learns NOTHING. and they cost user so many workhours to fix their crappy software.... ... View more

mohgoyal@adobe.com schrieb: Hi Exitus, Please rename the extension folder to extension.old and launch the Photoshop. Location C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions Regards, ~Mohit what will happen with installed extensions if i do so? ... View more

brainmercy schrieb: Hi. To propper work You need to manually install previous version of assets 1) AdobeExportAssets264bit-2.0-2.3 (or 32bit if You have), then 2) AdobeExportAssets264bit-2.0-2.4 If You have same problem with PreviewCC (and I think You have), You'll need to do the same 1) AdobePreviewCC-1.0.0-1.1.1, then 2) AdobePreviewCC-1.0.0-1.1.3 Worked for me so far. Changing extensions folder name is not complete solution! why should that help? adobe updates don´t need to be installed in an incremental way. it did not work for me by the way. ... View more

Lightroom 600% SLOWER than the competition: https://www.youtube.com/watch?v=w04dh... this video says it all. together with the new import dialog and the sync bug the new version is useless.... ... View more

i fear that when adobes thinks "we got most of the pros now we go for the noobs" it will all be much much worse in the future. i tried LR mobile and i honestly have no use for it. i don ́t use my smartphone to edit on a 4.5 inch screen or upload/manage my pictures. i do that from my desktop or laptop. yet adobe seems to focus on developing for the selfie crowd. :( instead of fixing and improving the mediocre face recognition, the map module, demosaicing or the DAM features.... i get mobile apps and a dumb import dialog. x-trans sensor support is still utter crap in LR. the whole demosaicing in LR is falling behind the competition in terms of quality. sharpening in LR is crap. it produces ugly artifacts. and i don ́t speak about oversharpening or user faults. like many pros i set sharpening in LR to ZERO. because i can ́t stand what LR sharpening does to my images. i would love to do some RAW pre-sharpening but LR sharpening is just not good. when you take the time to compare sharpening in LR to other products you will see that this part of LR is in desperate need of improvement. and that ́s NOT a user fault. many photographers may not even notice this because they have not seen sharpening results from other products. that is stuff adobe should focus on. not on a new import dialog.. what a nonsense..... 😞 ... View more

what really puzzles me is that adobe has learned nothing from the microsoft "start menu" debacle. design by committee..... ... View more

Keith_Reeder schrieb: pinkypunk35 wrote: why is Adobe struggling so badly? Is it? I don't use a Fuji myself, but I've tried converting a few files in the latest Lr, and they looked great. So any chance of some objectivity to go with the subjectivity? the problems are well know and there are plenty of examples on the net and in this thread..... yet you (as usual) think it´s fine and blame it on the users.... what a suprise. you are sure you are not a sockpuppet for adobe? ... View more

lets agree.... no matter if x-trans or other raw formats... adobes demosaicing needs an update. compared to capture one or photo ninja i see room for improvement. USEFULL improvement.. not nonsense like a new import dialog for mobile user who don´t know what a folder is...... ... View more

the problem is that there is no quality management at adobe. i wonder if they have betatester at all. one hour after release the forums are FULL with reproducable bug reports. HOW CAN THAT HAPPEN?! :-( betatesters must have noticed these bugs (if betatester exist at adobe)..... the worst is many (including me) have predicted exactly this would happen with subscription.... i mean you have to pay anyway. adobe can release crap... you pay your monthly fee anyway. yet the "paid by adobe pros" told everyone subscription is great. 😞 ... View more

any word form an adobe official? this latest version is extremly buggy especially on apple systems. what about a hotfix? ... View more

windows 10 64 bit. ... View more

this is what i see: http://i.imgur.com/DZD4YWd.jpg when i synchronize LR is reporting new files. then LR goes through the folders looking for changes. then it says there are no files to import. and of course the files it has found in step one are not imported into the database. only when i check the "show import dialog" checkbox the files are imported correctly. ... View more

nope just raw or just tif in my case. i have tested with raws (cr2) and tifs. i noticed it when i put raw files manually in my import folder and tried to synchronize the folder. then i tried with other files and even a new test catalog. i do it this way forever.. it ́s a bug in the new version that needs to be fixed quickly. for now a workaround is to have the "show import dialog" checkbox checked. but that is an extra step and far from being a perfect solution. the new import dialog is a mess anyway. 😞 ... View more

how can such a bug go unoticed? is there no testing at adobe at all anymore? i mean the update is out for what 4 hours? and i already know a dozend persons, including me, who have this issue. not to mention all the other issues reported shortly after release..... ... View more

wont work. tried that already. in fact the first thing i did was disabling this stupid extra window. don ́t know who at adobe thinks that is usefull..... ... View more

new release is buggy. i have the same issue!! :( https://forums.adobe.com/thread/1970887 ... View more