OK, here goes.
For a long time there has been little or no evidence of any hosts, moderators or Adobe employees in here. John C and kanguyen make very welcome appearances from time to time, and both show an immaculate attitude, but little happens to improve things - although thanks to those who made a proper sticky about the use of this forum.
We have been relieved of a host who was allegedly a Community Expert in 'Creative Suite', but had apparently fulfilled none of the criteria for a Community Expert - such as being an expert in something. Nor did this person have more than a very wobbly grasp of how the forums actually work. With zero credibility, said person annoyed people by moralising and lecturing at them.
So now we have a pretty bolshy group of people who are sitting about, kicking their heels, hoping against hope that someone will sort out this buggy, defective software. Many have made very detailed, constructive suggestions and requests, others have gone to the trouble of making work-arounds. In the meantime they are chatting amongst themselves, which is normal behaviour for bored people in a waiting room who are still hoping for something to happen.
There are people who have used the WebX forums for years and years and appreciated them, even with their faults. These people are still grumpy about being shifted onto something they see as much worse. So there are bad moods around.
In my personal opinion, there have been quite a lot of posts, probably some of them mine, that are unnecessarily off-topic, sarcastic and hostile. A bit of a tug on the reins would be no bad thing in my view.
However, moderating a group such as the one gathered here is not easy. To be successful, it is necessary to show good humour, a sense of humour, a willingness to explain actions, and a degree of courtesy and respect, even to those who are not behaving particularly well at the time. Oz was a shining example, and brought a considerable degree of order to the Lounge (an even wilder corner of the West 
) without antagonising anyone - well, maybe just the one serial reprobate who is unreachable anyway.
The proverbial 'firm but fair' - and a very nice bloke.
To suddenly begin mass deletions, without showing any of these qualities, may well be counter-productive.
For me, Jochem has a head start, since I believe he is the possessor of a minor-planet-sized brain and the skills to sort this mess out in minutes if he were given the chance. Good start. Now we need a better balance between discouragement of excessive pointless and snarky posts, information about what progress is being made / might be made / won't be made on forum fixes and improvements, individual help like JC has always provided for people who have weird stuff going on with their account, and a degree of visible humanity - please - to gain the consent of those being moderated.
1 Correct answer
I still can't get past the idea that "discussion" was invited and yet at the same time not needed.
Jochem,
I don't understand how you can be so hard-headed and stubborn! I do understand that when we, any of us, do something, we generally feel we are correct in our actions. BUT that does NOT mean we cannot learn from others and see that perhaps what we *thought* was correct, is just possibly slightly off-center from being correct. One must be willing to see that there *are* other ways to look at
...
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This forum was a model of good behaviour after the change-over.
Sensible comments were made and answered.
As has been pointed out, when the feedback from Admin dried up in May it was, as someone said, as if the teacher had left the class to their own devices.
It was no wonder that things got out of hand. As another poster said, people were idly hanging around chatting among themselves until something happened.
Well it happened – not the desired feedback but the arrival of a strict new schoolmaster. 
John Joslin wrote:
Well it happened – not the desired feedback but the arrival of a strict new schoolmaster.
Perhaps that is Adobe's answer.
John Joslin wrote:
I never left them!
I wasn't suggesting you had. It was a general comment.
I've been a lot busier since most of the good guys left.
All the more reason for those who are left to get back to the real purpose of the Adobe forums. I have been busier in the Dreamweaver forums, too, because some helpful people decided to bow out. But that's the nature of an online community. People come, people go. None of us is indispensible. The most prolific and helpful poster in the Dreamweaver forum left without explanation a few months ago, but several new people have emerged, who are doing a brilliant job of helping others.
Oh, don't worry, I'm under no delusion that they notice any of my complaining. I consider it more like one of those boycotts that just doesn't work too well, you know? 
Besides, it honestly is a pain to use jiveware to write anything important that takes a significant amount of time. I'm too worried about losing a post because of yet another error message or whatever Jive has up their sleeves. On this forum on the other hand, when my browser gets all jived up from the latest bug or network lag, I just shut it down and move on--no loss.
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