Using the Community

This was the list of Popular Discussions on the right sidebar of the main page on this forum some minutes ago:Shouldn't such lists be restricted to discussions appearing in the specific forum one is visiting? I do not have and I do not use Flash, so the first item is completely wasted on me. And it doesn't amuse me to follow a link such as the last one and find that it is a four post thread in a forum I never visit...Also, I think it cannot be all that difficult to prevent the listing of closed/archived threads. It's not fun to follow -for example- the link to the Spam report thread [6] only to find that it has been closed for months.

I upgraded a system that had been running Adobe 5.5 for a year or two and now it is getting a pop-up claiming that the activations for that serial number are reached. I upgraded to a Core i7 pocessor and increased memory from 8GB to 32GB, but the hard drive and all software have not been changed. It is the same computer, so I can't do as Adobe suggests and de-activate and re-activate the software. I can find nowhere to contact Adobe that actually works. Their listed phone number just plays on-hold music for several hours - I have never actually reached a support person.

I use linux and would love to see adobe products come to linux. I would like to suggest that prehaps Adobe could use kickstarter to fund the development of a linux version. With kickstarter it wouldn't cost Adobe anything really to develop if it goes through, if it turns out not many people want adobe products (or don't care) and the fund rising attempt fails, oh well those who pledge will get their money back and adobe would of lost nothing.

Dear Adobe, i have been using your products in one form or the other for 20 years now, i just want to let you know that your products are the absolute worst products out there. As someone who earn their living using your products, i must say that they are a major contributor to the stress in my life. Your products are slow, crash prone and just downright foolish in their esecution and layout. I am thankful that my Honda is not built by fools like you. I am tired of your products bringing down my entire system, Mac or PC, its not enough to crash or slug along, nw i must restart because an Adobe program has misbehaved for the 5th time today.

Is there any way to add online pdf editor to my web site? I want to add pdf forms to my site [url removed by host]

Why is it that I can get through reasonably quickly to Adobe Sales and their fine if I am buying, but technical help or accounts will not answer the phone even when being transfered internally.This is unbelievable, I have wasted hours of my day today waiting on someone picking up and on the one occasion that they have I was put on hold again to be left hanging indeffinatley.The after service is so so bad for an organisation as big as Adobe, all they want to do is sell, but are not interested in helping afterwards.Can anyone help me with a contact number that is not thier standard 0800 0280148 as I am losing the will to live

Heya, my website lacks in its appearance on multiple browser. I have created an image using Adobe Photoshop. is that the reason??

how do I enter my company url [spam link removed] in my profile?

With the great sucking sound of Adobe's migration to CC, those of us wanting to buy perpetual license products often find it next to impossible to find the correct order page.  Example:  It took me over 15 minutes to find the page where I could buy the downloadable CS6 PPro.  I bookmarked it.Today I went looking for Acrobat XI Standard (NOT Pro).  I still haven't found that. [Correction:  I found it while composing this message; see below.]  You would think one could find a page to buy something quite easily.  Here's my path:  Home page->Products (Top Destinations)->Acrobat, then Buying Guide (small print in the middle of the page), then push the Acrobat XI Standard icon, then FAQ(!), then Purchasing Acrobat XI, then How do I buy Acrobat XI.  That opens a sub-text in which there is an active llink "Select a store".  I push that — and my cart is preloaded with Acrobat XI Pro!  No way to buy Standard that I can find!OK, back up

Just wondering when and if Adobe is going to support it in camera raw. I've been a Photoshop user since version 2 or 3 - would really like to continue with it.Thanks and look forward to your response!

The new splash screens are ugly and amateurish! I would imagine that Adobe has terrific, professional, artists on staff, so why not have something that looks professional?Every time I open one of the programs in Creative Suite, I am surprised. And, I can't find any place on the Adobe website to make a complaint directly.Anyone else have an opinion??

So I am talking to some dude in india and his misspronunciation was bad enough but then he said I am going to send you something, he got my email account and then all of a sudden the phone hangs up and I never got what he said he was going to send but I was unsure why he was sending it in the first place?  So now I called back and am waiting for the call back from Adobe because my problem was never solved?  Can we please get people that we can understand?

Since it seems there is nowhere else to send a complaint I will post it here.1) Customer Service - Please hire people who are fully trained, speak clearly, and know what they are doing. I am tired of contacting adobe and listening to someone with broken English try to upsell a new product while being unable to answer the questions they are given.2) Support - Where is the decent support? I think it's just peachy I can get a live chat account with mujhal in 45 seconds, but if it then takes them 20 minutes to figure out a simple compatability problem it means nothing.3) Complaints - Is it so difficult to have an email or section for customer complaints. It could be a dead letter office for crying out loud but not having a place for customers to redress their grievances with the company only makes them more irate. 4) Compatability - So you want everyone to update to new products. Good for you as a business, that's very smart. But how many customers are going to update their entire PC and O

Hi, I have just purchased the conversion package.The conversion seems to work - I can delete- change words within a converted document but when I try to add to a sentence or value after the first one or two letters or digits this addition automatically drops me into the next line.Example is pricing an inventory:-3 piece suite Enter $ =OK enter 1 =ok enter addtional digits the $ plus extra digits drop one line.(in this case ist three digits)3 piece Suite $10Dining tableChairs Result(after I add two more digits)3 piece suite$1000Dining tableAny ideas as to how I can solve this please?Message was edited by: dynamo2345

Hi guys,I got an academic question to ask Adobe, and it goes like this.I'm an undergrad. from University at Buffalo and I'm doing a final year project on companies and how they utilize social media to conduct surveys for their customers.I came across one of your websites below,http://blogs.adobe.com/digitalmarketing/digital-marketing/take-the-adobe-digital-marketing-social-media-survey/Where you guys were doing the survey back then, and I was wondering where can I find more details about it.For example,1. what was the problem which lead to the survey2. what are the example of questions which you guys asked (I clicked on the link but the survey has already come to a close)3. what are the results of the surveyI appreciate it if you can e-mail to me (to see that i'm genuinely a student who's writing a project about this)But here's the thing.I don't know how to reach out to the Adobe staff for the above and I was wondering how to reach out to them.Could really use some form of direction.Th

here is a transcript of a conversation I had with the adobe sales team today – surely we are not alone in thinking that this is unacceptable?You are now chatting with 'Vani'Vani: Hello! Welcome to Adobe Customer Service.Suzi: HiVani: Hi SuziSuzi: I spoke with your colleague earlier who tried to transfer me to sales but I got disconnected This is what I need a quote on for aAdobe Cloud: we have a team of 8 only requiring the design standard equivelant applications of photoshop, indesign, illustrator, acrobat, bridge. and one seat which would need the equivelant of design premium with the web applications as well.Vani: Thank you for the information, I will be more than happy to help you.Vani: I understand that you need assistance on purchase, am I correct?Suzi: can you transfer me to sales or provide me with a valid email address that I can contact someone in sales who could provide me with a quote please as I am going round in circles on the website.Vani: Sure, just to confirm, would yo

Hi,I graduate in 2 months (i still have valid university ID), can i still buy Student version of adobe products?

how do i add my pic to my profile?

Hi guys,This week I'm immersing myself in a Windows 8 Consumer Preview, IE10 equipped virtual machine, and trying to use everything there without using my host Windows 7 system at all.  I'm evaluating Photoshop CS6 as well in that system, and so far everything is going very well.  I'm actually able to use Windows 8, with a bunch of tweaks to make it into a serious OS.But one niggling little irritation remains, and I know of no workaround:  Using this forum with Internet Explorer 10 and trying to put quotes around things results in this:"XXXXXX"When I type the text XXXXXX above, I simply typed double quote characters in front and back.  This is what it looked like in the editor:Please ask the Jive developers to fix this.  Virtually all other sites handle double quotes properly with IE10, and as you can see even this Jive software gets it right in the thread subject.Thanks!-Noel

When I go to windows programs and features, i find 22 adobe related items that take up 18.5 GB.  Why so much stuff and what can I delete?

Upgrading from LR 4 to 5 on a Post Announcement Upgrade approval I received in mid-June.So I get approved for a PAU and at first I'm told to expect up to a 48 hour waiting period.  A week later, the LR shows up in my "recent orders" page but when I click download I'm taken to another page that says "you have no downloads" and that's the end of things.The rest of my story is just trying to get a fulfillment, a conclusion, for weeks and weeks now . . .  any help or insight would be greatly appreciated.  I've got thick skin, if I'm going about something the wrong way, I just want to know.I've spent HOURS on the phone with customer service.  They are really weird and not helpful in the least.  It's been like having seances over the phone.  Most of the time has spent on hold, they sound human and alive but seem to respond to every question with either an ambiguous return question or place me back on hold.  Almost every single time the call ends up with "we

How can I cancel my credit card annual renovation, after expiration date?

I went to the Developers center page on adobe.com, drilled down to Adobe AIR and went to the tutorials column (http://www.adobe.com/devnet/air.html). In the header is a MORE link. Clicking it goes to a page not found with a link labeled "Send us an email" (http://www.adobe.com/devnet/air/articles.html), I clicked that link but that page doesn't have any email links to report website issues. I chatted with a few people who said they were sales and couldn't help. I ended up on some other chat that told me to report this in the Adboe forums. Is this really the place to report website errors? No one at Adobe even reads these forums! Has Adobe just given up trying to hep customers?

Adobe has been incredible, both from sales and technical support staff.  Personable, capable.The products are great, run faster than previous iterations, installation is quick and smooth as a baby's bottom, and while I was deeply skeptical when I learned of the CC policy, I am totally impressed at the exectuion of this model.Kudos.

Hi, I would like to get one of the Wacom's family tablet: Intuos5. Does anybody know if it's compatible with Adobe CS3 software? I am working on Mac OS X version 10.6.8.I would appreciate any information, Mardob.