Using the Community

Can someone explain to me why it costs so much more to purchase Creative Cloud if I live in the United Kingdom compared to somwhere else. There should be no difference, it's a digital download! (no shipping)If I bought the complete package it costs £46.88 per month in the UK.If I bought the complete package in the US it costs $49.99 bearing in mind that the current exchange rate is $1.5 to the £1 and therefore if exchange rates were used it should cost £33.20 in UK sterling, that's a price hike of approximately 30%If i bought the complete package in Australia it costs $49.99 bearing in mind the exchange rate is $1.5 to the AUS$1.56 and therefore if exchange rates were used it should cost £31.99 in UK sterling, that's a price hike of 32%it's simlilar if you bought it in Japan and many other countries. So please Adobe can you explain to me why this is so, I'm a bit puzzled. Also if I paid in US dollars would I recieve the product for the US Dollar price?

I don't see one.Control + F = FIND.  Find doesn't find one.Is it me?  Or is it Jive? 

Not sure is I am in the right forum for this As a long time Adobe user CC scares me... I live in a country without decent internet.... Adobe has already demonstrated in Australia that pricing can go up and down as it sees fit ...always to the detriment of customersA lot of the world is still in an economical downturn ...$600 per year is not a saving...it is a considerable increase for many$600 per year will quickly move to $1000.... (I have just noticed in my country I can only get the team version???)Once adobe determines which programs are popular an additional cost tier will be introduced to pay for that productonce you move over to a subscription based service you are addicted... if you give up subscription you can no longer edit projects ....if you own a version ...you can always go back to a project without activation issues...As for not providing updates and bug fixes that is just unconscionable Adobes thinking here is that of a monopoly.... it will start forcing the independent

How do I report someone for sending me an inappropriate PM? Thanks.

OK, lots of noise about CC (including from me - not happy!) but I am not seeing anybody making arguments in favour of it. No idea what those arguments would be (unless I were an Adobe executive of course), so I thought I'd start a thread so anybody who wants to express support for Adobe's move can do so......anyone?

Insert Image in Chrome brings up a completely black dialog with no visible controls:(Most recent Chrome, version 26.0.1410.64 m on Windows 7 64.)Wish I knew which browser Jive/Adobe is testing with, so I could just use that and not worry.  I had switched to Chrome when IE broke, but it looks IE is now working again.

Been a loyal Adobe user in both the workplace and individually since Pagemaker, Illustrator 88, and PS 1. I will not participate in any cloud-based subscription service. There are alternatives. Some are great alternatives and some are just okay. Pixelmator and Acorn are two prominant examples. Coda is a great web design app as is BBEdit. And with so many unhappy users in the marketplace there will be more. Even if they don't have all the bells and whistles, the truth is I don't NEED all the bells and whistles. I need reliable software that will run anywhere and can be updated when and if I want to. Thanks for all the good years, Adobe, but the cloud is not for everyone; it is absolutely not for me.

You've had a major problem with the forum software not for hours, not for days, but for more than a week.  Multiple failures with Internet Explorer.Has it occurred to you to revert the forum software back to the version that was working prior to whatever "fix" caused these problems with return keys and inability to post?That wouldn't preclude your continuing to test a fix offline before rolling it out, but it would keep your customers AND expert helpers from having to deal with this abomination.-Noel

Hi all,i'm new here, so I don't know if this is the right tread for these kind of questions.Well lets get to the point then,about a day or 2 back my macbook broke down due to some water that fell on it.I had a CS6 master collection for my education on there.So I saved what I could from my harddrive, and since I didn't have money I had to buy myself a cheap windows laptop.I installed cs 6 mastercollection pack again, but I can't use my serial that i bought?is there anyway to change that, or buy myself a cheap platform changing package from adobe?I still need the cs6 collection that i bought for the rest of the school year, and part of the new schoolyear aswell..I'm sorry if my English isn't very good, i'm Dutch so it's not my native language.Thanks in advance!

IE10/Win7, these are the sidebars I'm getting at his time:

Hi,     I installed my CS4 and I keep getting this error when I tried to start an application.  I get, "This application has failed to start because the application configuration is incorrect.  Reinstalling the application may fix this problem."  I have tried reinstalling it and it still didn't work.     I have a windows xp.  Any suggestions?

I am SOOOOOO sick of this issue.  I have posted asking for help, advice and etc... in many different sites including THIS ONE, and no one seems to know how to fix this. For about the last month or so, I have had a problem with my adobe flash, or shockwave flash or what ever the hell you want to call it. I say this last part because I have been told they are the same, and I have been told they are different. Here is a screen shot of the damn pop up box I keep getting, it also shows how I am also often told that I need to install adobe flash to view something even though I DO have it installed already.The issue: It seems like every couple of mins at times, my browser will freeze, then after a few seconds to mins, I get the above shown pop up box about my unresponsive plugin. Usually when I click the continue button, after a few mins the page continues to work. This usually only lasts a few mins before it freezes again and I get the pop up box AGAIN. Sometimes it stays unfrozen for a

can i use adobe cloud on more than 1 computer?

I've purchased the upgrade to CS6 Production Premium, but if I'm reading the "read me" which I must accept, this is a license for one year only? Is this correct? That's not what's advertised.  Also, do I need the Provisioning Toolkit for the software to function.  I can't decipher what this actually does.  After spending a pointless half hour on Adobe Help chat, and being disconnected on the phone support, well, you get the picture.Thanks anyone for your help!

Test adobe SVG Viewer 3 in windows 7

Hoping someone can point me in the right direction to get this resolved.I tried to log on to the forums using my regular Adobe ID, and was gretted with the helpful message "It appears your account has been disabled. You might contact your administrator if you think this is a mistake." As this offers no means of contacting an administrator (unless I'm missing a link somewhere), it left me a bit stuck. I've registered using a secondary email address, but I'd prefer to have my main one reactivated to avoid keeping tack of which ID I'm logged in with.

I have chrome Version 26.0.1410.64 m and when I try to sign into this forum (forums.adobe.com), the sign in button won't do anything. I have to resort to IE just to post this.

For instance, I have an issue with Illustrator. Googling finds several forums (not here, search here is incredibly painful) referring me to a techdoc:http://www.adobe.com/support/techdocs/326565.htmlThat is redirected to http://kb2.adobe.com/cps/326/326565.htmlBut that is a 404.Have they been dropped in the memory hole? I can't find any "techdocs" at all.-- I found I can use archive.org:http://web.archive.org/web/20060411161813/http://www.adobe.com/support/techdocs/326565.htmlBut really -- Adobe can't be bothered to keep them online?

Am working on a large site for my students to access. I'd like to set up a site map of sorts that allows them to view their progress in the course by hovering over the circles to see where they've been and where they're going. I'd like each of the buttons (circles) to be able to activate a text box with text related to that position in the map. Also I'd like the circles to highlight a specific color related to each chapter.Is this something flash can do for me, or do I need some other scripting tool? Saw nothing related to this in the forums or in other searches. Any information on this is greatly appreciated. Also, each of the fifteen circles in the first column would require a unique color, while the circles in columns 2 and 3 would be the same as the highlighted one in the first column. Tall order... most likely.

i just upgraded to os 10.8.3.  i'm still using cs3.  photoshop works fine but i just tried to print something in indesign for the first time and it crashes every time i do command p to print.  what can i do to make it work?

Hi There,I have CS4 Design Premium and would like to upgrade to CC only inDesign.Do I keep all my CS4 programmes working (including inDesign CS4)? Do I get the discount for owners of previous versions?Thank you very much for any infoRaf

I need to be able to easily create a PDF catalog/brochure direct from my website. Can I use the .xml file that I use for the Google Merchant Centre feed to create a catologue as this would seem to be a quick and easy solution. We have 1200 products so creating a PDF catalog from scratch will take a lot of time and effort.

This is to the person(s) employed by Adobe to scrape all the 'feedback' from this announcement.Keep working on CS7 in the backroom, so that when this subscription only plan doesn't work like you expected it to, you'll be able to say sorry, pop a U turn and get something on the market pronto, because otherwise you're going to get pwned by some 'good enough' alternatives and the days when you used to charge people a 'bargain' $600 to upgrade will be just a memory.Don't wait too long, you've just chummed the water, sharks will come.(Quoted from http://forums.theregister.co.uk/forum/3/2013/05/06/adobe_kills_creative_suite_for_cloud/)

I'm unable to find a font that enables my hyperlink connection. None of the web fonts work (for me). The message pop up on the screen is, "Hyperlinks applied to text inside a rasterized frame cannot be exported." What needs to be done to make it work?

I have never received worse customer support from a company.About a month ago I downloaded the trial for Adobe Media Server 5 as we had been running FCS 1.5 for a long time and decided it was time to update.The trial worked well for my custom application, and I was contacted by an Adobe Sales Rep during the trial period.I chatted with her on the phone and she assured me that the ONLY difference between AMS 5 Standard and AMS 5 Professional (besided an additional $1000 price tag) was that AMS 5 Professional had IP multicasting, which is functionality we did not need (this was misinformation #1). She assured me there would be educational pricing (as I work at a University).I received a link to the regular store, and when I inquired about it I was told there was no education pricing for AMS 5 (misinformation #2).So based on the advice of the representative, we purchased the standard edition - purchasing here takes multiple signatures and a few weeks of time. When we finally got AMS 5 stan