Using the Community

This is my recent weeklong experience with tech support re: an upgrade to Dreamweaver CS4:Notes from CustomerThursday, June 18, 2009 11:39:15 AM PDTHi there,I called tech support again today and they transferred me to a "specialist." I had to jump through the same hoops I do every time Icall. Why can't I get a direct line to that dept? And do you not retain information from the previous 10 calls? Anyway, I got directed to an extension and was asked to enter my passcode to enter a conference call...what the hell? What kind of customer support is this? Your whole system is designed to get rid of people. Can you not implement IM or email support that works??Notes from CustomerTuesday, June 16, 2009 12:53:45 PM PDTI haven't gotten any updates on this, can you please advise re: the templates.Notes from CustomerFriday, June 12, 2009 4:35:51 PM PDTI have been on hold for a cumulative 2 hours to talk to someone in the dept for tech support for Dreamweaver. I have been looking for files that I

How do I get this damm thing to work? I can not figure out how to get the download manager to work at all. I have read all the instructions on the website. It makes you feel stupid when something simple should be so easy. I am using Firefox. I d/l JRE. I put all the settings as per the website. When I click on D/l nothing happens. BTW I am trying to d/l a suite. When I try and d/l smaller files it works. What is going on here. I appreciate any help anyone can give me.Thanks,Sean

http://forums.adobe.com/community/general/cookbook_feedbackSomebody want my favourite recipes?

Why the heck do I even bother this forum is so bad. I just got logged out after posting since about 6 am pacific. Are you guys looking for something better yet or are you still trying to polish this turd?

At the top of the main page of this forum there is a "STICKY TOPICS" box, and the last item in the box is "Report spam in messages". However, on clicking on this item, one is taken to the following locked thread, where it's of course impossible to report anything:http://forums.adobe.com/thread/425273Buko opened a new topic with the same name, and people is using it so, why not change the present useless link to a link to Buko's thread?

I've added a .swf file to my html page but when assining an CSS ID to the object to position it on the page, it shows as in place on the dreamweaver layout, but when viewing in firefox, opera or safari to flash object displays out of position in the top left corner.help and advice is appreciatedthis is the code for the object:<script type="text/javascript">AC_FL_RunContent( 'codebase','http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,28,0','width','565','height','235','id','bodytxtpos1','title','flash','src','images/rollingfolio_newv2','quality','high','pluginspage','http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash','movie','images/rollingfolio_newv2' ); //end AC code</script><noscript><object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,28,0" width="565" height="235" id="bodytxtpos1" title="flash">&n

My original name was:  Ken NielsenI've had to change it over to Saskatchewanobie to be able to log in. The system did not allow me (error) to sign in under my old name. An answer to the two thread topic title questions will get me to a place where I can start exploring these forums.Thank You,Ken

John,I can no longer remember whether all FAQs were lost forever, but now their desirability has been mentioned (again) in the first post of this thread in the GoLive forum by the other John, who by the way is one of the victims of split ID:http://forums.adobe.com/thread/446834?tstart=0He gave the short answer in this parallel thread: http://forums.adobe.com/thread/446825?tstart=0Can they be restored, or rebuilt?

i want to learn how to develop web page in adobe product (Flash)Please let us know from scratch .Please assist me?Regards,Abdul Hakim Khan

     Hey, basically the title says it all.. I bought CS3 for windows in 2007, and now I want to upgrade to CS4, but I don't have a windows computer anymore, I only have a Mac.  So is there anyway to upgrade from my windows cs3 to mac cs4 without having to buy a whole new product?  I've heard rumors you can, but I haven't had any luck yet, I was hoping for some help here, thanks!

June 18 8:30am Pacific Time USA - I just noticed that the "Mark all as read" command is not workingI presume Jive "fixed" something and that "fix" broke the functionAddedWell, it seems to be working... once I go away and come back to the forum... really weird

I am having trouble, mainly being a designer and not a coder, correctly placing the twitter code in a site I am developing for someone. The code is below. I would like to be able to place the box in a layer if possible, so I can decide where to put the box, but so far, no luck. Any help would be appreciated, especially if you wouldn't mind emailing it to kenmeyerjr@comcast.net . Code is:<object  classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"  codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=9,0,124,0"  width="290" height="350" id="TwitterWidget"  align="middle">            <param name="allowScriptAccess"  value="always" />            <param name="allowFullScreen"  value="false" />            <param name="movie"  value="http://

hi all,I would like to incorporate a simple preloader in dreamweaver, i.e so while the page is loading it displays loader, so that the visitor does not have to see each and every part of the page loading? could someone please advise on the easiest way of doing so, including a simple preloader as well?thank you

I was given an interesting link today: How to disable the auto update setting in Shockwave.However, the link in that article [1] that points to a Shockwave movie is bröken. Now where do I go to ask for the correct link? I cannot find any Shockwave Player forum...

I have tried to post via email several times today with bizarre results. First a reply to a thread in this forum - it didn't appear, and I didn't get a non-delivery report. I then forwarded the same post as a new thread starter in the Testing sub-forum. Same again. Then I did the same again - and this time it appeared, not once but three times (so far). That is, three copies of the last transmission - the failed messages were all slightly different. Some of my replies have gone through, others have just disappeared without trace. I'm hoping that the email gnomes have been wielding their screwdrivers today to improve the email service - perhaps an admin could confirm? Noel

I am doing some design and dev work for a friend's non-profit. I did this work in my CS4 Dreamweaver. Am ready to load everything onto their FTP into their MX 2004 Dreamweaver and can't seem to get things in properly. Anyone got some time/suggestions on how to get this done?

Working in Layout Mode.Create two cells of different width, fixed size.Insert text in both, fonts are different.Place one cell above the other.Always too much space between adjacent cells even though the cell layout lnes are touching.It seems as if the cells have a default padding value for text? This is never a problem when the cell content is an image.Thanks,Martin

JC? Anyone?

I was just trying to tell someone in the Win Acrobat forum about the lack of FAQs and links for feedback, etc. I come over here to make the comment and there are sticky notes and sub-forums that have FAQs. These are needed in the other forums, but I don't know of how they are put there.I am getting used to the new forums, but they are still slow (would help if all of the stupid background graphics were eliminated maybe) and lack the features I was used to in the Acrobat forum before. Maybe it is just that the forum managers are not adding the extra features there, leaving only the speed as the major issue. Bill

I have been trying to convert images created in webex and transferred to illustrator into 300 dpi tifs. They download as ucf's when generated on white board. Or I'm uploading files from others coming in at 72 dpi, converting them to something bigger in photoshop to paint in before taking them back into the webex session as a doc that then gets worked on further during the session. Later they go into illustrator for some more work with vectors. That's fine for the web but now a publisher wants them as 300 dpi tifs and I can only get things back & forth as 72 dpi pdf's. If I try to bump them up with a resample, they come out teensy weensy. What am I missing and how can I make them look good?

Version 4.0 (4530.17)Can't send private messages. Get an error that the body was blank (and it is in the error report page!). Works fine in Firefox.

I have been using Firefox for a very long time now, and it had never, ever, crashed on me...Until now.In the last week or so my Firefox crashes on a regular basis when I open the Reply page in these forums. It doesn't always happen, but it does happen quite a lot, on two separate computers.I'm using Firefox 3.0.11 on Win XP SP2.Anyone else experiencing this?

Adobe 8Did a system restore to a past date. That didn't fix the problem. Installed adobe 9.1...didn't fix the problem.I have Vista 64 bit. HP Pavillion mf9400Also installed the recommended Adobe Digital thingy...that didn't fix the problem.So what is the problem? And is there a stupid Vista fix?Thanks

Just over a month ago I switched platforms from Windows to Mac.  I started the process of switching my Production Suite Premium upgrade to the new platform.  On May 12th I faxed my letter of destruction and was informed immediately that I would receive a replacement Mac serial number and replacement discs.  Seven days later I added to my open case that I had not received the discs.  There was no reply by either E-mail or telephone.  After one more week I called customer service again and they told me that everything was in order and the discs would be sent immediately.  Six days later they had not arrived.  I called again, and customer service told me they had difficulty reading my serial number.  They said they resolved the issued and the discs would be sent out.  A week later still no discs so I called again.  This time I was informed I needed to fax in a LOD for my CS3 version as well.  I did that two days ago, but still no cont

Hey all,Thanks for reading. I working with Premiere 2, AE cs4 and Encore 2.0. I'm rendering out of AE with No Fields Progressive (it what look best on my Sony Tritron which I'm using for a monitor), same story when I export out of Premiere as mpeg2. All is well until I get to Encore and the final video is not the crystal clear piece I been working on. I also tried quicktime files and same thing happened. Any ideas because Im baffle. Thanks again.