Account, Payment, & Plan

I purchased the yearly subscription plan for Premier Rush and it shows I have only 2GB cloud storage instead of 100GB. I've just tried to logon again, but nothing changes.

Comprei o plano de fotografia de R$43,00 e ela não consta na minha conta do adobe. Diz que não possuo plano. O que fazer?

Hi there!I unfortunately missed the boat on getting my Allegorithmic licenses moved over to my Adobe account and was wondering if anyone would be able to help me in getting these moved over?I have the email I used to purchase the programs initially, as well as the product keys for SD, SP and B2M, so hopefully it will make the whole process a lot easier.Cheers!

Dear all, It is about to finish my free trial Adobe Illustrator plan and I would like to cancel it. The problem is that I cannot find the way to do it. How can I proceed? Thank you very much. Kind regards Alejandro

I'd like to cancel my cc plan due to finally noticing the price increase for  it used to only be 21 now I'm paying 33 endless there's is a way to get the price lowered back to the original price

I brought the creative suite but have since been given a computer with it on already. I can't afford the £51+ a month, just didn't have a choice, until now. How do I sort this please?

Hallo alle zusammen.Ich habe das Problem, dass ich mich nicht registrieren kann für die Education Edition für Substance. Ich komme auf der Seite nur dazu, meinen Accountnamen und das Land einzugeben, ich erhalte danach aber nicht eine Email mit weiteren Verifizierungsschritten. Dauert das länger oder was soll man da jetzt am besten machen? Danke schon mal im Voraus!

Why can't I just delete old and expired payment information from my Adobe Account. It seems shady. Anybody know how I can do that? 

I received double billing for the plan this month, what should I do? Can someone help me?

I just purchased your product but cant install on my pc. Can i refund ur product? u can check that I never use it once

Hello, I accidentaly have double membership for Creative Cloud (two different email accounts, two different credit cards), using one computer. I want to cancel on as it is a mistake. Is there a way how not to pay the cancelation fee? Thank you

    Hello everyone,   I recently made an accidental purchase of the Adobe PDF yearly subscription on April 20, 2023, at 6:07:21 pm IST for Rs 6000 from Google Play. I thought that the subscription was free for seven days, but the full amount was deducted from my account. As per Google's terms and conditions, I am eligible for a refund if I meet Adobe's terms and conditions.   I have been informed by the Google team that Adobe has to initiate the refund process, and I am required to provide the following details:   1. Transaction ID: GPA.3321-0946-9217-60982 2. Date of transaction: April 20, 2023, at 6:07:21 pm IST 3. Payment amount: Rs 6000   I have attached the payment receipt and Google's response email for your reference.   The amount charged for this subscription is significant for me as it was meant for my college tuition fee. I am deeply concerned and worried about the deduction and its impact on my financial situation. Therefore, I kindly reque

Hola, no es la primerza vez que pasa pero vuelve a pasar, me cobraron el plan ayer y hoy otra vez. Normalmente el banco aelimina una de las transaccciones, pero esta vez no. Solución por favor.

Hello, I Have used cracked version of adobe apps for couple of years since I couldn't afford the fees of the subscription. Right now now I want to subscribe and use the collection legally, what I have to do for the past years? Can I pay for that? Will you forgive me for that?

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Hola. he adquirido el paquete de adobe pero me estan cobrando dos veces. No se como dar de baja la segunda licencia ya que el unico mail que utilice para registrarme solo tiene acceso a una sola de estas licencias. Quisiera dar de baja la segunda ya que no puedo utilizarla.Gracias.

"Dein Adobe-Konto wird in Kürze geschlossenWir möchten dich darauf hinweisen, dass du dich zuletzt vor über einem Jahr an deinem Adobe-Konto angemeldet hast. Gemäß unseren Richtlinien verliert deine (Link removed by Moderator) in 90 Tagen ihre Gültigkeit, wenn du dich vor Ablauf dieser Frist nicht an deinem Adobe-Konto anmeldest. Wird deine Adobe ID ungültig, kannst du nicht mehr auf Inhalte zugreifen, die auf Adobe-Servern gespeichert sind, und dein Konto wird geschlossen."   Diese E-Mail habe ich heute erhalten. Erst vor einer Woche habe ich mich auf adobe.de -> adobe.com/de angemeldet und auch account.adobe.com und soeben sicherheitshalber erneut.   Ich zahle seit Jahren für das CC-Abo. Über die Programme bin ich ebenfalls stets angemeldet. Irgendeine Möglichkeit den Support zu kontaktieren, kann ich nicht finden. Nur dieses Forum hier.Kann mir bitte irgendwer weiterhelfen?

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ESTOU A MAIS DE 7 DIAS TENTANDO CANCELAR MEU PLANO E A ADOBE NAO CANCELA FICA DANDO ERRO NA PAGINA QUADO VOU CANCELAR 

Adobe has educational plans for students, why do they not have plans for pensioners and seniors, many of whom are not financially able to afford the cost of Adobe's range of plans. A specific plan aimed at creative seniors and pensioners would make sense and have community support. The pension in the UK is less than 12k a year. 

I'm changing company name, and will have a new VAT number, I need to transfer my plan to the new company. How can it be done? Thanks in advance.

Hello!  I'm having a problem getting into my account that I've been using for over a year. As I have to switch between my personal and business account, I suddenly had an error connecting to my existing plan. One day another profile picture appears, without the purchased plan and projects. The payment goes through, but I can't get access to my account that I'm paying for. when I log in through adobe.com, I get to my account and see my plan, but when I log in through creative cloud, I am automatically thrown to a profile where there is no plan and I still cannot access it. Please if anyone can help, I'm here to listen.  Thank you! 

  in my country now there is no technical possibility to pay for the renewal of the subscription, I heard that you gave my colleagues a couple of months to use the subscription for free, can I somehow renew my subscription? Or tell me how can I pay. Thank you. 

When registering for a Photoshop trial I accidentally entered the wrong email account, one which I do not own or control. Apparently Adobe doesn't confirm emails when setting up new pay accounts?I'm now trying to access the account to cancel it, but I can't because the security code needed to login is being sent to an email that I have never had access to. I don't see any relavent topics here, and real human support seems non existent.Any help would be appreciated.

When trying to pay a bill I got a java script error 19101. What does this mean and how can I fix it? Thanks