Acrobat Services API

I am using the "Convert PDF to Word" connector in Power Automate to convert a generated SSRS PDF document to a Word document. I have been using this connector for approximately 2 years without issue. On January 8, 2025, I converted the deprecated JWT credential to OAuth as advised by Adobe. However, upon doing so, my flow fails regularly after running with the following message, "The input file appears to be corrupted and cannot be processed.; requestId=f984dea9-bc56-4383-95cc-ada02bea6065". I have not seen this error in the past and I have not changed the flow logic nor the SSRS report. I see this error frequently, but there are some cases where the flow runs successfully, but I cannot figure out why that would be the case. Any help would be greatly appreciated!

I am developing Tilmoch, a specialized language translation platform focusing on Central Asian languages (Uzbek, Kazakh, and Karakalpak). We're looking to integrate Adobe Acrobat's PDF-to-Word conversion API into our service to provide seamless document translation capabilities for our users. Currently we have 20,000 daily users and adding a file translation would be a great feature. I contacted the sales team; however nobody got in touch with me.  It'd be great to connect to Enterprise Plan which would allow converting around 1,000 files a day. 

Hi Team, We are experiencing issues while generating pdf . Below is the same response we are getting:{'error': {'code': 'CORRUPT_DOCUMENT', 'message': 'The input file appears to be corrupted and cannot be processed.; requestId=Cecch6YGWuBdKMOfpfsg5WrceBecckGz', 'status': 400}, 'status': 'failed'} We have some word templates at our side which we use to generate pdf. But when we are editing them and then using , we are getting this error.  Even opening them and saving without any changes also making it faill, I also didnt find any place to raise ticket. Kindly update us what is the issue and how can we resolve it.  Thanks 

I'm using the Embed Api and getting hung up on a few bugs:Text Selection ToolsThe text selection tools only show up intermittentlyA lot of the time when text is selected the tools never show up in order to make a highlight I attached a video showing the behaviorExpectations:I would expect the selection tools show up after selecting text all the time Annotation Manager:getAnnotations and removeAnnotationsFromPDF fail with message: "Invalid time value"It seems that there are particular annotations that are corrupting things, but I don't see why the entire operation should fail. Expectations- I would expect that getAnnotations would only return valid annotations - I would expect that removeAnnotationsFromPDF to remove all annotations regardless if some have corrupt data or not 

I am getting Adobe services exception while running the Python SDK of Adobe PDF Extract API Service for extraction. Here is the error message: raise SdkException("Request could not be completed. Possible cause attached!", sys.exc_info()) adobe.pdfservices.operation.exception.exceptions.SdkException: description =Request could not be completed. Possible cause attached!, requestTrackingId=(<class 'requests.exceptions.ConnectionError'>, ConnectionError(MaxRetryError("HTTPSConnectionPool(host='pdf-services-ue1.adobe.io', port=443): Max retries exceeded with url: /operation/extractpdf/b7134ad5-9876-43ed-a842-3462e804bcc8/status (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fcbf44019d0>: Failed to establish a new connection: [Errno 22] Invalid argument'))")), <traceback object at 0x7fccaaacd340>) The error is reproducible. Two of the pdf files are somewhat large ~272 and 284 pages (about 9 MB each). i would app

Hi, I'm getting an error when trying to run the Python SDK. I tried this with the free tier some months ago and it worked fine, not sure what happened.Here are my steps:1. Generate credentials and SDK code2. Set credentials variables3. Tried to run the "ExtractTextInfoFromPDF" file. I encounter this error:raise SdkException("Exception in fetching access token", sys.exc_info()) adobe.pdfservices.operation.exception.exceptions.SdkException: description =Exception in fetching access token, requestTrackingId=(<class 'adobe.pdfservices.operation.exception.exceptions.SdkException'>, SdkException('Request could not be completed. Possible cause attached!', (<class 'requests.exceptions.SSLError'>, SSLError(MaxRetryError("HTTPSConnectionPool(host='pdf-services-ue1.adobe.io', port=443): Max retries exceeded with url: /token (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ss

I want to use the Acrobat Services API to extract text from a pdf.First 2 steps works fine, but I get error in step 3, extract from pdf.{"reason":"Validation error Request id: G7ueJEPebxWy6evaToK3LHrih1hyymVC.","message":"Bad Request"}Have used Postman sample in SDK and Postman php curl code.The code is on a commercial web site running FreeBSD.$client_id and $client_secret is set directly before this code.File apitest.txt follws after code. Any suggestions? // Step 1 - Get token - from Postman$fp = fopen("apitest.txt", "w");$curl = curl_init();$postfield = "client_id=".$client_id."&client_secret=".$client_secret;curl_setopt_array($curl, array(CURLOPT_URL => 'https://pdf-services.adobe.io/token',CURLOPT_RETURNTRANSFER => true,CURLOPT_ENCODING => '',CURLOPT_MAXREDIRS => 10,CURLOPT_TIMEOUT => 0,CURLOPT_HEADER => FALSE,CURLOPT_FOLLOWLOCATION => true,CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,CURLOPT_CUSTOMREQUEST => 'POST',CURLOPT_POSTFIELDS => $po

I followed the instruction listed here, but when I try to upload the file with provided "uploadUri" I get this error:[Error][Code]SignatureDoesNotMatch[/Code][Message]The request signature we calculated does not match the signature you provided. Check your key and signing method.[/Message][AWSAccessKeyId]KEY...[/AWSAccessKeyId][StringToSign]AWS4-HMAC-SHA25620221108T222827Z20221108/us-east-1/s3/aws4_request386e018a9d39e5c126cb35e9366ade0c6a7b267ca8347590bfc856b71bf96cb3[/StringToSign][SignatureProvided]623c64479269adb7af1375f06c4e0d14b5ec7eb2ab50d7aa9c221b6112c5dc35[/SignatureProvided][StringToSignBytes]41 57 53 34 2d 48 4d 41 43 2d 53 48 41 32 35 36 0a 32 30 32 32 31 31 30 38 54 32 32 32 38 32 37 5a 0a 32 30 32 32 31 31 30 38 2f 75 73 2d 65 61 73 74 2d 31 2f 73 33 2f 61 77 73 34 5f 72 65 71 75 65 73 74 0a 33 38 36 65 30 31 38 61 39 64 33 39 65 35 63 31 32 36 63 62 33 35 65 39 33 36 36 61 64 65 30 63 36 61 37 62 32 36 37 63 61 38 33 34 37 35 39 30 62 66 63 38 35 36 62 37 31 62 66 39 36

Dear team, Our code service of converting docx to pdf works well before and our IT team didn't update the code. But one day the function has some problem that there is an error showed below. I'm sure the docx file is ok and can be opened. Please help to have a look at the error and kindly to give me a feedback. Thanks a lot~ "errors": [{"message": "InternalServerErrorException: Failed to sign the document\nPath: C:\\Users\\maria.zhou\\Desktop\\Study\\Engagement-Letter\\backend\\upload\\P25-00003_EL.docx.\nError: The input file appears to be corrupted and cannot be processed.; requestId=dd322948-c09b-464e-8ea1-0899b7fb4f6a","locations": [{"line": 2,"column": 3}],"path": ["uploadEngagementLetterFile"],"extensions": {"code": "INTERNAL_SERVER_ERROR","stacktrace": ["Error: InternalServerErrorException: Failed to sign the document","Path: C:\\Users\\maria.zhou\\Desktop\\Study\\Engagement-Letter\\backend\\upload\\P25-00003_EL.docx.","Error: The input file appears to be corrupted and

Hello All, I am using the developer account and trying to get access token using refresh token but getting underlying connection close error -below is the code we are trying -string requestURI = "https://secure.in1.adobesign.com/oauth/v2/refresh";string refreshToken = refresh token;var requestBody = new List<KeyValuePair<string, string>>(){ new KeyValuePair<string, string>("client_id", Client id), new KeyValuePair<string, string>("client_secret", client_secret), new KeyValuePair<string, string>("grant_type", "refresh_token"), new KeyValuePair<string, string>("refresh_token", refreshToken),};using (var httpClient = new HttpClient()){ HttpContent requestContent = new FormUrlEncodedContent(requestBody); httpClient.DefaultRequestHeaders.Clear(); var httpResponse = httpClient.PostAsync(requestURI, requestContent).Result; var response = httpResponse.Content.ReadAsStringAsync().Result;}below is the error details -System.Net.Http

Hi, I amd new on this stuff with adobe acrobat pro. I created some forms in adobe and I was filling them up manually and so send them to sign. Now I preffer to get the information in a google form and use it to fill out the adobe acrobat forms with that data using either the oath autorization or the API whatever is cheaper and or more automatic. Any one that have done that, please I appreciate some help in guiding me how to get the api from adobe or the use of oath, and how to reference the field of google forms to the field in adobe acrobat pro. And later send it to sign by the client. I appreciate any help. Best regards.

Here is my implementation: import {    ServicePrincipalCredentials,    PDFServices,    MimeType,    ExtractPDFParams,    ExtractElementType,    ExtractPDFJob,    ExtractPDFResult,    TableStructureType,    ExtractRenditionsElementType  } from "@adobe/pdfservices-node-sdk";  import * as fs from "fs";  import AdmZip from "adm-zip"  import * as dotenv from "dotenv"  import { parentPort, workerData } from "worker_threads";  import { PassThrough,Readable } from "stream";  import crypto,{Hash} from 'crypto';    dotenv.config()  const workerPassThrough = new PassThrough();  parentPort?.on('message', (message) => {    if (message.type === 'chunk') {        workerPassThrough.write(message.data);    } else if (message.type === 'end') {        workerPassThrough.end();     

Hi,  Im trying to generate a document in word using the Adobe Document Generation plugin, using the json data as below. When I click on generated document I get the error as in screenshot below. I Validated the json and didn't find any issues. Any ideas [ { "OwnerID": "L001", "Properties": [ { "PropertyID": "P001", "Property Address": "12 St LA", "Rent": "300", "Bedroom": "2" }, { "PropertyID": "P002", "Property Address": "3 St SA", "Rent": "450", "Bedroom": "3" } ] }, { "OwnerID": "L002", "Properties": [ { "PropertyID": "P003", "Property Address": "4 St SA", "Rent": "500", "Bedroom": "4" } ] }, { "OwnerID": "L003", "Properties": [ { "PropertyID": "P004", "Property Address": "20 St LA", "Rent": "400", "Bedroom": "2" } ] } ]  

I'm currently attempting to do a job post api call in my workflow and it works successfully, and even tested with postman. however, i'm not obtaining my location and x-request-id as stated in the api documents for my results. i tried other pdf operations as well, but it results to the same thing. i check my usage dashboard and it does say that my files are being processed and have their jobs conducted, it counts up every time i do a job post, so it does post the job successfully, i'm just not getting the expected returns. please help or fix. thank you!

I'm receiving cpf:status":["completed":true,"type":"","title":"Internal server error; transactionId=Sdq2c2QtpfrUgFjRc0lsDHttm35XGQTz","status":500,"report":"{""error_code"":""INTERNAL_SERVER_ERROR"",""source"":""docgen_engine""}"]]I think I've confirmed that I'm using the correct token, good JSON and template etc. No other info or clues are coming back. Any thoughts? This has been working for months but suddenly no more. 

Need some direction on using the Extract text from PDF document into JSON Object within Power Automate.  Adobe Extract PDF vid Followed this vid from an Adobe Developer all the way to "initialize var". Test run I can see the the parsed json and text I want to extract - first screen grab. When I add the "Select" step, I do not see any "list of semantic..." From Adobe video:My flow sees the text I need to extractSelect does not see "list of semantics..."  Thank you

I created a new template for my internal demo and gettign this error message. com.adobe.pdfservices.operation.exception.ServiceApiException: description ='The input file appears to be corrupted and cannot be processed.; requestId=ab4180cf-d0c5-4db7-81d2-8dda5afb4ce7'; requestTrackingId='5760077d-9505-4c25-bbe0-36b9d157d63a'; statusCode=400; errorCode=CORRUPT_DOCUMENT I had several tempalte screate 4-5 weeks back and all are still working fine. Event If I upload the same old template again, it works file. But If I re-save the same old template and upload, I get this error. After all the trubleshooting, I conclude that there could have been updates to my Microsfot Office in last 4-5 weeks and that started this problem where the API thinks the file is corrupted.  Can you please using the trakcing ID get some logs and help me so I can complete my evaluation process and provide demo internally for purchanse decision? Thanks.

I have submiited 4 forms to get some pricing from Sales, Nobody replies whats happening ?

Good morning!When using the PDF Services API to extract text from a PDF, is it possible to exclude the text related to tables?# Create parameters for the jobextract_pdf_params = ExtractPDFParams( elements_to_extract=[ExtractElementType.TEXT], )The text and data related to tables are extracted separately into CSVs. Therefore, it would be ideal if the JSON containing the extracted text does not include the tables and their data again. 

I may not be in the correct place, but we're getting Unauthorized errors calling `createpdf.operation.createnew` ~90% of the time. We are in good standing with our invoices, have a valid credential, and have been successfully leveraging the API for a few years now. I think there may be an incident on the Adobe side. Can someone please help me with support? The chat has led to several dead ends so far.

Hello,I am encountering an issue with the Annotations API. When adding a message to the document with the subtype "note," the ANNOTATION_ADDED event is not being triggered. It does work as expected for other subtypes such as "strikeout," "highlight," "underline," and "shape.". This was working fine a few days ago.This issue can be tested with the Angular demo (/annotationAPIs/UIConfigurations). Here, you can observe two events (related to drawing and highlighting marks), but none for note-type marks: Thanks!

I have a requirement to create a password-protected pad using Power Automate. Is it possible to do this with the free tier plan of adobe, or are there any additional costs and limitations?

We've got not one, but two new APIs for you:   Export Form Fields (https://developer.adobe.com/document-services/docs/apis/#tag/Export-PDF-Form-Data)    Import Form Fields (https://developer.adobe.com/document-services/docs/apis/#tag/Import-PDF-Form-Data)   Both of these are beta and require reaching out to us first. To do so, fill out the form here: https://developer.adobe.com/document-services/pricing/contact/sales/form-data-api/      

Hi , I am getting wrong rowspan & colspan information for some tables. I have attached a PDF for reference.In the 4th Table of first page if you see the data then the table extraction is not accurate for rowspan & colspan.Kindly assist me for this issue.

We want no part of Adobe Document Cloud messing with our Outlook content.   Worse, Adobe just slammed this terrible feature in with no warning, no permission, and no real administrative controls.   We have been dealing with this on an ad-hoc basis but it is getting worse. I actually see this as a treat to our business communications continuity and controls.  We may have to abandon the product if we cant really get rid of it reliably and without having to hack every single user account on every single endpoint.     Is there a solution to be rid of this add-in?  Surely since all licensing is managed in the cloud, they could provide administrative options for how deployments behave. if they chose to do so.