Acrobat Services API

My Request Tracking Id is "cIPgW4sfWl1ENiRD7XlgHq1AiE6yZnKi" I have been using the PDF Services PDFExtract API from some time but today it showed me the error"adobe.pdfservices.operation.exception.exceptions.ServiceApiException: description =Unauthorized to execute this operation. User is not enrolled to plans allowed for the service; requestTrackingId=cIPgW4sfWl1ENiRD7XlgHq1AiE6yZnKi; statusCode=500; errorCode=INVALID_PLAN_CODE" Please resolve my error i have given the request tracking id above at the start of description.Also using the same API key from different computer it works fine but from the computer i have been using for long time the API gives the above error. Please Help

Hello, I'm trying to embed a pdf using the Adobe API and getting this error message - This application domain (https://telapps.london.edu) is not authorized to use the provided PDF Embed API Client ID. Any advise please?Regards,Janaina 

We are using adobe PDF services to export the html to PDF.We can export the custom template into PDF, however, while exporting the HTML, we must include Header and Footer to each page. Hence first page presentation is being generated correctly, however second page onwards, presentation (font size and styles) is changed.Request you to review and let us know if we have suggestion to export the PDF correctly.

Using the following code:  const annotationManager = await previewFile.getAnnotationManager() annotationManager.registerEventListener( ({ data }) => { onTotalComments(data) }, { listenOn: ['ANNOTATION_COUNT'] } ) As documented in this page, the data returned does not match what is expected. I would expect a number for the total number of comments. However, the returned value is `{ mentioned: undefined}`.Thanks in advance!

The CreatePDFOperation.Execute and DocumentMergeOperation.Execute methods often return a "Too Many Requests" error when we call them. How can we find out when our quota is other than by trial and error?

HiI need to add Custom header footer on every page of my pdf converted using Html to Pdf api. i am unable to find how i can change those. Please help. I am using following version of Api: <pdfservices.sdk.version>3.3.0</pdfservices.sdk.version><dependency> <groupId>com.adobe.documentservices</groupId> <artifactId>pdfservices-sdk</artifactId> <version>${pdfservices.sdk.version}</version></dependency> 

We have a document that contains sessative information to be signed. Echo sign API requires an email address and then sends a copy of the signed document to that email address. We do not want the document to be emailed, is there a way to tell EchoSign to not send attachments? 

Hi hi have created my client credentials so I can embed pdfs in my angular application. but I can not get the viewer to display via localhost

Issue in /src/pages/overview/pdf-embed-api/index.md The Embed API seems no longer be able to open a password protected document IF the document was protected by Microsoft Word. However, it can open a password-protected document if the password was added using the Adobe Password Protect Tool. The password for these sample documents is "pass123". The Chrome, Firefox and even Edge can open the same document, regardless of what we use to protect the document. It does prompt to enter the password but upon entering the password, it logs the following error in the browser console: std::invalid_argument at ___cxa_throw (https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.js:1:28684) at self.___cxa_throw (https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.js:1:206) at https://acrobatservices.adobe.com/dc-rendition-provider/3.0.2_5.4.0/AJS/wasm_acrobat.wasm:wasm-function[3291]:0x278092 at https:

It seems 'Edit' and 'Delete' buttons for exisitng comments are showing based on 'User Name'. Is there any other way ? As we may have duplicate users with same name in our application but we do have unique key for each user (Which will not be shown to user).  

We are following the approach suggested here How Tos UI | PDF Embed API | Adobe PDF Servicesto save PDF. However we are unable to save User email and other details only name is getting saved in the annotations. How to save email and other fields? 

Hi, I just transitioned from the legacy Embed API to the new modern PDF viewer on my educational website. I use the API to display a pdf in SIZED_CONTAINER mode but otherwise control all aspects of navigation myself as the PDF is a background for a complex interactive educational module with many other overlying HTML elements.  In the legacy API, this worked very well. However, with the modern API, on mobile, there is an automatic prompt in the center of the PDF element to enter fullscreen which is undesirable since my users can't interact with the PDF element directly. Is there any way to disable this automatic prompt or add an option to disable this? Setting the showFullScreen configuration to false does not prevent the prompt in mobile, just removes the fullscreen button from the bottom toolbar. Thank you

I'm currently experiencing an error with the power automate  pdf services api  connector that converts a word document to pdf. The error I'm getting is as follows: error": {"code": "401","message": "Not authorised to perform the operation."  The api connector was working perfectly 2 days ago, any suggestions as to what may be causing this?  Many thanks

Since I've changed from a microsoft laptop to my MacBook Air, in the same lightroom account I am unable to create a preset, I do not see the '+' sign in my Lightroom account. I also can't find where I can add the presets that I've bought online... Is there anybody who can assist me? Thank you in advance! Jill 

Does anyone know how to get pricing information to access API for Auto-Tag PDFs? I have used up my free 1000 tokens and need to move up to the paid version. I filled out the Contact Sales form, but no one has reached out to me.

Hi there, I hope this is the right place to post. We just began using the adobe sdk for node and are running into a problem.We are attempting to compress a PDF that is about 80 MB. I tried making a proof of concept to see if this would work. I followed the exact code that the intro docs have and put it into a simple express app.app.get('/', (req, res, next) => { const credentials = PDFServicesSdk.Credentials .serviceAccountCredentialsBuilder() .fromFile("pdfservices-api-credentials.json") .build(); const executionContext = PDFServicesSdk.ExecutionContext.create(credentials), compressPDF = PDFServicesSdk.CompressPDF, compressPDFOperation = compressPDF.Operation.createNew(); const input = PDFServicesSdk.FileRef.createFromLocalFile('test-2.pdf'); compressPDFOperation.setInput(input); compressPDFOperation.execute(executionContext) .then(result => result.saveAsFile('compressPDFOutput.pdf')) .catch(

A couple of weeks back my token expired and hence we created and updated the token again for Adobe PDF Services connector in Power AUtomate. However, ever since it fails at this step, What workflow does?I have this power automate workflow that triggers when a file is uploaded in a SharePoint library and then checks if the file has more than 50 pages (since OCR connector can't connect more than 50 pages). If it has more than 50 pages, it splits the file in batches of 50 pages each and then processes it using OCR connector.Observation:After updating the token, the files with less than or equals 50 pages works well as expected but somehow whenever the file has more than 50 pages, it starts failing at one of the batch files in the loop.

ANNOTATION_ADDED event triggering on load when loading the pdf viewer in my application. I have a unique constraint on my database, and every time the PDF loads, my annotations trigger an ANNOTATION_ADDED notification which tries to insert the record. Annotation Added should not trigger when annotations are loaded into the PDF but rather when an annotation is added into the PDF after it's loaded existing annotations. Please advise, thanks.

If I enabled the enableAnnotationAPIs then add text comment into pdf file. When I move that text comment box, it will be disappear and got an error in console "Cannot read properties of undefined (reading 'color')" 

The client must have the exchange_jwt scope.:invalid_client.

We have been using the DocumentGenerationAPI to generate PDF files based on Word templates. However, when generating the document on 06/09, we noticed that the font has changed from "Meiryo UI" to "Yu Gothic."As of 05/02, the documents were generated with "Meiryo UI," and we haven't made any changes to our process or templates. Could there be any issues on the API side?Also, if there are any ongoing issues, would it be possible to track them through the following link: 　https://status.adobe.com/products/503500Please kindly investigate this matter.

 attached is the pdf file, getting error as Message: "ERROR - Unable to extract content. Internal error: Processing timeout"at Adobe.PDFServicesSDK.core.api.PlatformAPI.StatusPoll(InternalExecutionContext context, String location, String requestID)at Adobe.PDFServicesSDK.core.service.ExtractPDFService.ExtractPDFService.ExtractPDF(InternalExecutionContext context, FileRefImpl sourceFileRef, ExtractPDFOptions extractPdfOptions, String operation, String temporaryDestinationPath)at Adobe.PDFServicesSDK.pdfops.ExtractPDFOperation.Execute(ExecutionContext context)at ExtractTextInfoFromPDF.ExtractTextInfo.ExtractPDF() in D:\Meera\PDFServicesSDK-.NetSamples\adobe-DC.PDFServices.SDK.NET.Samples\ExtractTextInfoFromPDF\ExtractTextInfo.cs:line 105 Can someone look into this 

Adobe PDF Services API will no longer be offered on the AWS Marketplace for new subscribers as we’ve decided to sunset the listing. Current subscribers can continue to use the product as before and no immediate action needs to be taken. We’re also working on launching a new Free Tier that will accommodate most of our existing AWS subscribers. Details on that will be coming soon.     We apologize for any confusion. PDF Services API will continue to be available for purchase directly through Adobe. For more information on purchase options please contact us.  

Hi,I've been looking at the @adobe/pdfservices-node-sdk documentation but I don't see anything related to getting the current page in the HTML.Is it possible to get it from there? My idea is to make a custom footer and add the current page number along with other information.

We have an internal app, lets call it 'Doctor Chooser'. All the users use Chrome and goto 'DoctorChooser' as the URL. I am unable to register this as the Application Domain (DoctorChooser) to get an API key.Anyone have any ideas for a workaround?