Adobe Acrobat Online

Our users download fillable PDFs from Government websites for our clients. A form was completed, uploaded to SharePoint Online and then when the user accessed it using Document Cloud, the fields were all blank.I've managed to recreate this on my account, if I open it locally or "in browser" the content is there, but if I check it out and then open with Document Cloud, it shows as blank.I have a full Acrobat licence, am logged in and have had a look to see if there's a setting that might cause this but am drawing a blank.

Where can I discover the Product Key Number for my Adobe Acrobat Pro 2017?

‌I have a PDF document I am editing acrobat cloud by highlighting text. Unfortunately I was editing the pdf on my iPad but it seems when I opened acrobat on my iPhone it overwrote the changes because the pdf was already opened on an old version there. How do I get back my previous version saved on document cloud?? i have lost quite alot of annotations (highlighting). thanks

I'm seeing a light  bulb with the word Demo Expired and the sign for do not over it on my adobe files.  What is causing this problem?PT

Hello, we are having very similar issue, The apps are deployed for teh entire organization adn from a group of about 80-90 users at the moment 10 to 15 (that we know) are having this problem. 60 of the users are current DC Pro paying licenses. We've tried adding and removing the users and nothing changes. Opened a ticket with Microsof Premier and Microsoft pointed us to this thread adn Adobe Support. We can open the a file on the Same computer in a different browser session with one user but not with one of the users affected. Always tryign the same exact files, Once this error occurs no PDF files will open in the Adobe Cloud, as soon as this error shows up once in one file ti is broken for all the user PDF files in SharePoint. There's a similar thread that is almost identical to our problem.https://community.adobe.com/t5/adobe-acrobat-online-discussions/unable-to-open-pdfs-in-sharepoint-online/m-p/11229481  

I use shared PDFs extensively for proofing documents with my team.  As the manager/organize of all these PDFs (upwards of 250 a month), I've gotten very used to how it works. With the recent update, the "Delete" button was removed from the side panel when a Shared PDF is open.  I'm not sure why it was necessary to remove this button. Now, it seems the "Delete" button now can only be found when I go back to the "Shared by me" tab and select the document - instead of directly within the document. This creates an very unnecessary two-step to accomplish the simple task of deleting a document. There was already a delete confirmation pop-up to avoid accidentally deleting a PDF. Please put that button back in the overview tab of Shared PDFs.

Is not working, when i click to open the software to do something its getting closed by itself...Please need help, I want to combine some pdf files... Zaheer

I've subscribed to Export PDF and it's showing as active in my account, but when I try to use it, Acrobat just directs me to the subscription page, which then says that I'm already subscribed.  This is really frustrating, as I need to export some documents urgently.  What can I do?

I want to cancel my account but when I go to the link they whrite to go that tell me I have no account but each month they took money on my card. How I can cancel and have a refund please

I did not do anything to that file, but time stamp was 14:47 today. iPhone Files Recents folder, Adobe Document Cloud. How could this happen?

Hihas anyone experienced issues signing into their Adobe software in the last 7-10 days?All of a sudden, one of our users is unable to sign into Acrobat Pro DC via their business account - his password isn't recognised and he sees the option to create a new account or use Google/Facebook or Apple account which isn't what we require.Other Adobe users are seeing random licence expiry messages even though we are fully licensed.Thank you

Hey there!i'm new Here in Adobe so i confuse How to use how tou get function 'm fully confused can we help me suggest some videos anything Here's URL

I tried to open a PDF document from a gov Canada site, and I keep getting this message;"Please wait ... If this message is not eventuallt replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the lkatest version of Adobe Reader for Windows, Mac, or Linux by  visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. However, I re-downloaded the Adobe reader and still see this message. Can anyone help or suggest why I see this? 

Hi. Just starting looking at document cloud as a possible way of proofing artwork to clients without having to email the actual pdfs.I can't seem to find out how to disable the ability to download the pdf file when they receive the link to it.Any thoughts anyone?regards

I've had this incorrect spreadsheet data issue with both conversion from Word to fillable PDF and recreating a new pdf form from scratch (took a huge amount of time) in case there were issues with the original Word doc.   When merging to csv spreadsheet, some of the checkboxes in the report are not matching what was checked in the pdf form.  Some of the data fields are either showing "Yes" when a box was not checked or "Off" when it had been checked on the form.  Also, the last checkbox field on the spreadsheet is blank.  I checked all the properties for the form fields and removed all commas, dashes, etc. in case those would cause issues.  I've been working on this for two weeks now -- so frustrating.  Any suggestions would be much appreciated!

Working in an organization that uses its PDF forms mutilple times.  I am looking for a way for the fillable infomration, from a previous user, does not show upon reopening the PDF.

I see forms of this being addressed in other posts but not one that has been answered as far as I can see. I use Acrobat Pro DC to compile a series of screenshots into PDF format.  I then try and fail to open the file in Acrobat Pro DC...I get the error message "Adobe Acrobat could not open...because it is either not a supported file type or because etc"... But the file opens fine in Mac Preview! What's up? I did notice that in the process of creating the pdf, there's a progress bar at the bottom that never goes past "checking security" or something like that...but then the file's created.   

I am having difficulty sharing Export PDF once I have converted it to Word. Any advice? 

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Since purchasing Adobe converter, all my files are defaulting to Microsoft Word and I need to right click and then 'Open With Excel (or whatever document) I need to open.  How do I get back to my original settings where the format the documents have been sent in or saved in opens automatically?Thanks

Problem: After the installation of 'Microsoft + Adobe Document Cloud integration', SharePoint Online continues to open PDF's in a preview window instead of the Adobe viewer.To deploy the ADC integration I used the following guide provided by Adobe: https://helpx.adobe.com/document-cloud/help/office365-configuring-sharepoint-onedrive.html.For the installation I choose to deploy the application for 3 different Admin users. Once the deployment was done I waited 48+ hours to eventually test the integration with no succes.- Tried different webbrowsers.- Cleared cache.- Allowed cookies, etc.I couldn't find any settings in SharePoint-online (on site-, library & document level) to open files in Adobe Document Cloud. Nor in the SharePoint Admin center.In Azure AD Adobe Document Cloud is registered as an 'Enterprise registration'.In the settings of the app registration there were no addiotional setting which could let you open PDF's in ADC.When I check https://myapplications.microsoft.c

Everytime my laptop crashes, when I open Adobe to go back to the last file I was working on, it says click yes to save unsaved changes or else changes will be lost, and even tho I click yes, it still does not save. Why is this happening? And why cant I find the most recent version even though it says its auto saves every 5 mins?!

HiHas anyone used this software via this company before?AutoSplit plug-in - Split, Extract, Merge, Rename PDF Documents (evermap.com) Many thanks    

I have the Adobe Pro Acrobat for Mac and everytime I make comments/highlight/etc. and save it back to my computer it doesn't show up once I reopen the document. This is happening to all my files and it's extremely frustrating!

I purchased Adobe Acrobat Pro because in Adobe Reader it said I would be able to Easily Edit Text and Images in PDF Documents" by clicking the link and buying the subscription.  I can figure out how to do it from there...I downloaded the .exe file.  It didn't seem to launch.So I log into the Acrobat Cloud thinking I can edit my text and images there, but other than uploading my PDF I've not found a way to edit.Am I over looking something so obvious?  Just need to edit a PDF...