Adobe Acrobat Sign

We have a user that are getting this error when trying to send a doc to be signed.

Where do we go to change the automated email senders name (which currently lists our old company name) so that it matches our new company name? 

We sent a document to be e-signed by multiple people, however, we failed to send to another signator. As such, we have a complete document that is missing one signature. Are we able to send it to that last signator to sign, or by doing so, do we lose our certification on the other signatures? - In other words, do we have to obtain everyone's signatures again?

Im getting this error message come up on my iPad and iPhone, both fully up to date IOS and Acrobat, I need to be able to use the app to get signatures, it will work on a web browser.   [Screenshot removed by a moderator as it contains the email address: Please do not share your personal information on the public platform]

On Teams my AdobeSigns is unable to sign in - displaying error: my account is associated with a different profile. Please help!  

Is it required to have a Signature field when sending?

We were unable to create your agreement [DEMO USE ONLY] Hello.pdf because we had a problem processing your document Hello.pdf.This may only be a temporary problem. However, if you have tried more than once to create this agreement with the same document, please visit our online support system.  To ensure that you continue receiving our emails, please add adobesign@adobesign.com to your address book or safe list.

I have a free accont and would like to use lectronic signatures.  Is this possible?

New to adobe connectors.Trying to sign a document with some data from sharepoint list. Get following error when flow runs. "PERMISSION_DENIED","message":"You can only request signatures using workflows." Ive added "start and wait for an approval" doc is approved but still get errorAny ideas?    

Hi - I am trying to enable hybrid signature workflows for my team.We have acrobat pro so surely we have this capability as this includes adobe sign as a service. I cannot find anywhere to enable this capability, nor adjust any other settings for adobe sign. I have changed my product role in acrobat pro to acrobat sign acount admin.  

Hi all, is there any possibility to create folders for signed agreements in Adobe?

Is the number of allowed transactions in the Acrobat Sign Solutions for business agreement able to be reduced before the expiration date?

Hi All, I'm new here.  Hopefully someone can answer this question for me.How do we (can we) migrate our sandbox adobesign install to our production org (we are testing processes in our sandbox currently)? 

HiRecently, we have noticed that the date and time of signature (usually appearing in blue) as stopped appearing under the Siganature field.  Why is this?  We need these dates to be showing as in some instances the documents may take a few days for all parties to sign. Thanks 

Just installed Adobe Sign add-on on a SharePoint. Sign options show up on contextual menu, but if I send a file for signatura, new winddow with url https://sharepointonline.echosign.com/XXXX opens but or it get stuck on a loadin loop or it answer with error "Adobe Sign login has expeired. Please contact your Adobe Sign account asministratot lo login again"I am using user with same email on Adobe Sign Admin website and on SharePoint. Any idea?

I am trying to sign a document that is web based for my job, when i hit the button to sign it, it opens a page saying I need adobe 8 or higher before I can view the document. I have acrobat pro for Mac. any advise?

Cannot see signature fields in a document after it has been sent for signature request. Please assist. Thank you.

Please provide me some assistance with this issue.  I have a document that is being held up with one of the signatories in their legal department.  I would like to pass this person and let the rest of the que sign the document while this one signatory continues to wait.  The document went out for signature in December and this one person I am trying to skip (because the default was on in order for signature and I missed that when I set it up or else I would have sent it any order) and they have had the document since Jan 9th.  In all my research I have seen that:There is no way to change the order of signature after the first person has signed the document.Not sure why you cannot have that function it does not change the document at all just the signature flow.There appears to be no way to skip a person, without the ability to do the above option, skipping someone would be a nice function to have. Is there any way that I can make this document move to the

How do I eliminate the date that shows up beneath a signature? I only have the trial right now, before I buy this program I want to make sure I will be able to eliminate this unwanted feature.

Hi,This is an important item for us can somebody help me? Greetings,Brian

How do we access our archived documents from the old version of ADOBE SIGN ?  How do we archive new documents on ADOBE SIGN?

Hi In our company, when trying to sign a PDF and using the mobile method (Use your mobile device to easily draw or capture your signature. A link will be sent to you mobile device via text) an SMS is only received 1 out of 10 (or more) tries on the Belgian Proximus network. When I try this on another mobile network (Telenet) it works every time.When using a Telenet number (which is working every time) the sender's number is always a short number (like 8128).On the Proximus network (that only works once out of 10) the sender's number is +447873077777. I reached out to Proximus and they told us it might be a problem with the used SMS Route. Do you have an ideae what could wause this? Kind regards

Hi all,its easy to edit a web form - you can add or change fields, hit save and voila, you’re done.BUT, how can I edit the recipients of an existing web form?I’d like to change the email of my approver. Do I need to remake the form(s) from scratch?If that’s the case, I could use a group as the recipient / approver and then manage recipients by managing the group. Oh wait, that feature doesn’t seem to be present for Web Forms either!?These features seem to be easy for agreements but missing for web forms? Can anyone help or confirm this?Thanks all.

We have webforms that require two signatures. Is there a way for one signer to forward to second signer to complete form?  Would appreciate any thoughts... we now have incomplete requied forms from hundreds off Members. It's only going to get worse until we come up with a solution.   Moved to Acrobat Sign based on message history... Moderator You need to ask program questions in the forum for the program you are usingTo ask in the forum for your program please start at https://community.adobe.com/  

I am using a form on our website that sends users to a webform with url parameters that fills out the webform with defualt values. There is logic on the website for the user to add a second user's info that also gets transferred to the web form. My question is how can I get the webform to be sent to the second signer after the first signer goes thruogh the process and signs the Adobe Web Form? Initially when making the webform I see the part where you can add other signers or approvers, however, we do not know the second signer's email address till the first signer inputs it into the website and it gets sent over with the url parameters. I thought about creating logic in the website code that could send an email to the second signer's address once the first signer submits the form on the website and gets sent to the web form url. However, we need the second signer to sign the same document that the first signer has signed so it would have to be one at a time. Is there any workaround fo