Adobe Acrobat Sign

I have sent out a document for signatures. They have been listed at the end of the document and the location where the signature is required displays the name of the signee, not the signature!How can this be fixed to display the signatures where theyre meant to be shown!?

HiI've been trying to send the document for signature for a few hours now, and I get an error that I can't because access token provided is invalid. What should I do? Apparently there was the same problem before, but I couldn't find a direct answer as to what could be done about it? I have the Pro package and tyied already in sign in again multiple times.Annika

When i go to edit fields on forms in Adobe Sign, the whole form will have fields automatically placed to be assigned to one of the signers. Is there a way to disable this? 

Is there a way to include the audit report at the end of signed documents when downloaded individually? The audit report only gets included when i download the file with all documents merged together. 

Added a user to team account. Admin of the account received email stating that admins revoked admin rights to Adobe Sign. Admin did not revoke rights. What happened and why the email? How can the rights be restored? The new user is an admin for the team account or any products. Thanks 

We are using the Adobe Sign integration for MS Dynamics 365We have followed the instructions in the "Adobe Sign for Microsoft Dynamics Online installation and configuration guide" for configuring a custom entity but when we Request Signatures the notification "Recipient Info is missing" appears and the Recipient details are not automatically populated as we would expect.  We suspect this is a configuration issue, but have run out of places to look.  Has anyone experienced this issue and is able to offer advice please?

Hello, I want to see a PDF that I signed but did not create. I would like to see all the PDF's that I signed but did not personally send out for signatures. 

We have Java code that would refresh OAuth 2.0 Code Flow Tokens based on this guide:https://opensource.adobe.com/acrobat-sign/developer_guide/helloworld.html#refresh-token-requestAfter having this running fine, I did make changes to our Java code, and noticed that I can no longer refresh tokens.  I figured my changes broke our code.  However, I stepped back and created a pure Postman Request and am getting a 400 Bad Request in Postman:Notes:The POST Url is the Shard that came back as the api_access_point, to which we appended /oauth/v2/refreshI double checked our Client ID and Client Secret, they are correct.  Also this is a certified app.The Test Refresh Token was obtained todayAre there issues with refreshing tokens on Adobe's side at the moment?  Are others able to refresh tokens?    

I have few webforms setup, link is shared to recepient which is signed and both parties receive the final copy. Not the attachment picks the webform name, is there a way to customise name of attachment to pick values which are filled by signer in the form itself.

Hi Team, Can you please help us with how we can create a custom component for Adobe Workbench which can utilize Adobe Sign API to send an email and Sign the Document of Record(XFA based) and assign it in a workbench process variable? Any documentation/example is highly appreciated.

We have users who are trying to sign certain agreements withn their Adobe Acrobat Sign account and they are opening to a blank page. Why would this occur? and not to all agreements?  

When I set a reminder through Adobe Acrobat sign application, under Account > Send Settings - Does this apply to all the documents that are set as send for signature?  Can I set reminder based on "Type" of document? For example: If the document has "Sign required" in its name - send reminders to only this type of document

In the Salesforce integration, there is a method to send reminder emails under the 'Rule' section. I am looking for expansions if it is possible:Can I set multiple reminders at different time interval?Today, I can only see 2 options (Every day, untill signed & Every 7th day untill signed). Is there a possiblity to have more options like we have inside Adobe Acrobat sign?Is there a way within Salesforce Rules that we can add a custom "Note"? So that when the reminder email is send, a note is added like - This is a reminder to sign the document (This feature is available at Adobe Acrobat Sign)

When a reminder is set on a document and the link is expired, how can I as a business user know that the link is expired? Does the Signature status change to Expired?When an external user opts out from getting reminder email, how can I as a business user track the external user details? 

​I want to send a PDF using E-Sign and after going to this screen I do not appear to have the password protect product option as shown below.  I am using Adobe Acrobat Standard DC. I need this option to set a specific password that is applied to the signed PDF document so the document will be password protected after it is signed and submitted by all the recipients/signers.  How do I get this to appear please?  At the moment mine only shows set reminder in that box.            ​​​​

When I sign a document, Adobe selects a font and displays it like soPrior to an update, I had a font that looked more like a real signature.Is there a way to change the font to a different font more like the one before the update? Any thoughts/suggestions would be greatly appreciated.

I have a document that appears in my list of "In Progress" documents with a status of "Out for Signature."However, in actuality, the document has been fully signed, and when selecting the line items to look at the details it shows a status of "Signed." That is the correct status becuase all the required signatures have been completed. Yet it continues to appear in my progress view as "Out for Signature." How can I resolve this so that the status levels match, and the document can be moved to my "Completed" view?

I am have several user groups to identify the companies that under our Business ID.  When we are using Adobe Fill and sign the originating company when we send the PDF for signing is our Business ID name. We have numerous companies under our Business ID and I would like the company name to appear on this document so our clients are not confused on who the document has been produced by. Do I need to create different business ID's for each company under our parent company?  If so how do I do this, or who do I contact for further assistance.Denizen Group Limited - NZ  

I need adobe sign document, where needs to be changing forms depending of certain checkboxes. There will be 3 different topics pointing to checkboxes and when each checkbox is true there should be certain form set visible positioned right so there wont be any empty spaces on the pages. I mean if i use show/hide, other content's position wont change and there is just empty space when forms are hidden. How i can show / hide forms while remaining visible content updates its position nicely?

Hi, I am having an issue with Adobe Sign where my Team cant seem to share Templates across the Team? We have business IDs and I still cant share the templates? how do i fix this?

Hi everyone, I am sending a post request to https://api.na3.adobesign.com/api/rest/v6/transientDocuments API with following headers: {Authorization: 'Bearer XXXXXXXXXXXXXXXXXXXXXX'Content-Type: 'applicatioin/pdf'Content-Disposition: 'form-data; name="File"; filename="2ed892f1b5e55e2b6622575e57f87f5c"'},form: FormData {...}method: 'POST'}but I am getting UNSUPPORTED_MEDIA_TYPE error. I tried changing content type to 'application/json' or 'multipart/form-data' but no luck either. Does anyone know a way to fix this? Thankyou

Somehow mandatory mobile signatures has been enabled and we cannot turn it off. We cant even find where to turn it off. There is no feature on the admin console nor anywhere esle. Customer Support doesnt seem to know how this happened or how/where to fix it.  Although I googled how to disable the feature in Adobe Sign. The steps being shown online dont match up with what I see in my account.  The support folks are completely useless. Many signers do not wish to enter their phoen numbers and a refusing to sign documents. HELP!

My co-worker and I send documents and need to be able to sign each others' sent items, so we both have auto-delegation set up with each others' email addresses. This allows us to sign off on documents when we use the Send menu. But when we send something through Bulk Send, only the original sender is able to sign and not both of us. Is there a setting that can fix this? Or are you not able to use auto-delegation with Bulk Send? Thank you!

here is the info:url: https://api.na1.echosign.com:443/api/rest/v5/widgetsparams for both headers and body:{:headers=>  {"Access-Token"=>"3AAABLblqZhBSxQhOuckMzzE01FwcFFxRl8ad5_GrL0BIPOU76wxvKAxoxg4Bq_6snz3_Dcd-T9TVpSFc1Z9aNZXwAJn4jdmZ",   "Content-Type"=>"application/json"}, :body=>  {"WidgetCreationRequest"=>    "{\"widgetCreationInfo\":{\"fileInfos\":[{\"transientDocumentId\":\"3AAABLblqZhChCSf3YwK9P6kYwQhcGvBkpK4GdHjF4Et5Pe02NciwtRnSTzBzBt5Aeb1i7YY6GuBqNcbaKaF3d4Tw2oyRSc2Xyw5as-zH0aAgjMm_Db_iClXYX7EEoOccApujw_jnA7qvTxR4E_qV0TVJtOFREB4H5TU_XznLVhXErj2Y1hsZ7tMB_KFHj34L_5LTNXpFcMa9bgNh_rh76xB4U2KUuaRd\"}],\"name\":\"ROE eSign Authorization Form\",\"signatureFlow\":\"SENDER_SIGNATURE_NOT_REQUIRED\",\"mergeFieldInfo\":[{\"fieldName\":\"txtF_NumberOf_Employees\",\"defaultValue\":\"100\"},{\"fieldName\":\"txtF_Legal_Business_Name\",\"defaultValue\":\"Legal Business Name\"},{\"fieldName\":\"txtF_Contact_Name\",\"defaultValue\":\"Sereyboth V

How can we delete old templates from an employee who does not work for Job Corps anymore.