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When I sign a document, Adobe selects a font and displays it like soPrior to an update, I had a font that looked more like a real signature.Is there a way to change the font to a different font more like the one before the update? Any thoughts/suggestions would be greatly appreciated.
I have a document that appears in my list of "In Progress" documents with a status of "Out for Signature."However, in actuality, the document has been fully signed, and when selecting the line items to look at the details it shows a status of "Signed." That is the correct status becuase all the required signatures have been completed. Yet it continues to appear in my progress view as "Out for Signature." How can I resolve this so that the status levels match, and the document can be moved to my "Completed" view?
I am have several user groups to identify the companies that under our Business ID. When we are using Adobe Fill and sign the originating company when we send the PDF for signing is our Business ID name. We have numerous companies under our Business ID and I would like the company name to appear on this document so our clients are not confused on who the document has been produced by. Do I need to create different business ID's for each company under our parent company? If so how do I do this, or who do I contact for further assistance.Denizen Group Limited - NZ
I need adobe sign document, where needs to be changing forms depending of certain checkboxes. There will be 3 different topics pointing to checkboxes and when each checkbox is true there should be certain form set visible positioned right so there wont be any empty spaces on the pages. I mean if i use show/hide, other content's position wont change and there is just empty space when forms are hidden. How i can show / hide forms while remaining visible content updates its position nicely?
Hi, I am having an issue with Adobe Sign where my Team cant seem to share Templates across the Team? We have business IDs and I still cant share the templates? how do i fix this?
Hi everyone, I am sending a post request to https://api.na3.adobesign.com/api/rest/v6/transientDocuments API with following headers: {Authorization: 'Bearer XXXXXXXXXXXXXXXXXXXXXX'Content-Type: 'applicatioin/pdf'Content-Disposition: 'form-data; name="File"; filename="2ed892f1b5e55e2b6622575e57f87f5c"'},form: FormData {...}method: 'POST'}but I am getting UNSUPPORTED_MEDIA_TYPE error. I tried changing content type to 'application/json' or 'multipart/form-data' but no luck either. Does anyone know a way to fix this? Thankyou
Somehow mandatory mobile signatures has been enabled and we cannot turn it off. We cant even find where to turn it off. There is no feature on the admin console nor anywhere esle. Customer Support doesnt seem to know how this happened or how/where to fix it. Although I googled how to disable the feature in Adobe Sign. The steps being shown online dont match up with what I see in my account. The support folks are completely useless. Many signers do not wish to enter their phoen numbers and a refusing to sign documents. HELP!
My co-worker and I send documents and need to be able to sign each others' sent items, so we both have auto-delegation set up with each others' email addresses. This allows us to sign off on documents when we use the Send menu. But when we send something through Bulk Send, only the original sender is able to sign and not both of us. Is there a setting that can fix this? Or are you not able to use auto-delegation with Bulk Send? Thank you!
here is the info:url: https://api.na1.echosign.com:443/api/rest/v5/widgetsparams for both headers and body:{:headers=> {"Access-Token"=>"3AAABLblqZhBSxQhOuckMzzE01FwcFFxRl8ad5_GrL0BIPOU76wxvKAxoxg4Bq_6snz3_Dcd-T9TVpSFc1Z9aNZXwAJn4jdmZ", "Content-Type"=>"application/json"}, :body=> {"WidgetCreationRequest"=> "{\"widgetCreationInfo\":{\"fileInfos\":[{\"transientDocumentId\":\"3AAABLblqZhChCSf3YwK9P6kYwQhcGvBkpK4GdHjF4Et5Pe02NciwtRnSTzBzBt5Aeb1i7YY6GuBqNcbaKaF3d4Tw2oyRSc2Xyw5as-zH0aAgjMm_Db_iClXYX7EEoOccApujw_jnA7qvTxR4E_qV0TVJtOFREB4H5TU_XznLVhXErj2Y1hsZ7tMB_KFHj34L_5LTNXpFcMa9bgNh_rh76xB4U2KUuaRd\"}],\"name\":\"ROE eSign Authorization Form\",\"signatureFlow\":\"SENDER_SIGNATURE_NOT_REQUIRED\",\"mergeFieldInfo\":[{\"fieldName\":\"txtF_NumberOf_Employees\",\"defaultValue\":\"100\"},{\"fieldName\":\"txtF_Legal_Business_Name\",\"defaultValue\":\"Legal Business Name\"},{\"fieldName\":\"txtF_Contact_Name\",\"defaultValue\":\"Sereyboth V
How can we delete old templates from an employee who does not work for Job Corps anymore.
I would like to know if adobe sign has this option
HiI've been trying to send the document for signature for a few hours now, and I get an error that I can't because access token provided is invalid. What should I do? Apparently there was the same problem before, but I couldn't find a direct answer as to what could be done about it?I have the Pro package and tyied already in sign in again multiple times. Annika
What is the storage capacity,location and retention period for the signed documents under my account?
Hello All, I'm trying to have this choice ( I'm offered this choice when i try to sign the document)Pre selected when i send the agreement. Is it possible?Here is my agreement call curl_setopt_array($curl, array(CURLOPT_URL => $agreementUrl,CURLOPT_RETURNTRANSFER => true,CURLOPT_ENCODING => '',CURLOPT_MAXREDIRS => 10,CURLOPT_TIMEOUT => 0,CURLOPT_FOLLOWLOCATION => true,CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,CURLOPT_CUSTOMREQUEST => 'POST',CURLOPT_POSTFIELDS =>'{"fileInfos": [{"transientDocumentId": "'.$transiant_id['transientDocumentId'].'"}],"name": "'.str_replace('.pdf','',$FileName).'","participantSetsInfo": [{"memberInfos": [{"email": "'.$email.'","securityOption": {"authenticationMethod":'.$protocol_sign.'}}],"order": 1,"role": "SIGNER"}],"locale": "'.$lang.'","postSignOption": {"redirectUrl": "BlablaUrl"},"signatureType": "ESIGN","state": "IN_PROCESS" }',CURLOPT_HTTPHEADER => array('x-api-user: email:blalbla@bla.bla',
Something went wrong! Please update the details and try again to establish connection
您好, 我有申請Adobe Sign試用, 但是每次登入系統都會要求在更新密碼, 請問這可以解決嗎?
I know how to link a specific Template to a custom Button, but what is the syntax to use so it will show be a list of Templattes so I can pick which template to use. I am told it's possible but don't seem to get the right instructions on how to do this?Anyone know?
Hi, The response:Metadata x-request-id : 38b78052-6ce9-4271-928d-b4e130ad9595 content-type : application/json status : 415 Body { "code": "CONTENT FILTERED", "message": "Content type was not provided or is not supported" } I have used the same pdf as an example as part of the "Try it Out" forms on https://secure.na1.echosign.com/public/docs/restapi/v6#!/baseUris/getBaseUris and it works successfully. My pdf is filled using Adobe software coldfusion on my end, and then loaded as a transient document successsfully, and then sent for signing. My question is, how do I know what the issue is with my pdf when it works for the "try it out" functionality, but not when I use the API? Can I see the document within my AdobeSign account anywhere for example? ( they do not appear under the Your Agreements section, under In Progress, because it hasn't been sent I assume ). Happy to supply transientDocumentId etc if required. Thanks,
I notice that any older form I try to edit crashes the program as soon as I hit "Prepare Form" and now, there's now way to format the date field, even though you can select Date as a field type in the Text Field Properties tab. So, how am I supposed to explain this to the client who wants the date format changed?
Hi thereI am trying to add field conditions to an existing pdf but I can't find the way to get onto the 'Yellow' text boxes so i can change them. I have tried through edit form and prepare form but i just get the white boxes which don't allow the form field changes. Can someone please explain how i get to the for to make permanent conditions please, the link shows the yellow boxes but i don't know how to get there! https://helpx.adobe.com/uk/sign/using/form-field-conditions-settings.html
Hi, Am I able to use the biopharma setting for adobe in the Microsoft teams and Google drive plugins ? Thanks
I'm pulling in a completed PDF into the Fill and Sign for my signature and when I open the document all of the fields are blank. The only thing remaining are the electronic signatures. How do I maintain the fields to sign the documents?
I have given call back url in the agreement in api.After signing the document the callback is not at all triggered.I used "callbackInfo" as key for the URL.Need immediate solution pls help
Sorry - this is going to be a rather lengthy set up. Scenario: I have a document requiring signature from a person. That person has an "assistant". The assistant wants to be included as a "reviewer" on all signature requests sent to the person, but doesn't want to be required to sign the document. What the assistant wants to do is receive the request for signature, review the document, click on something to send to the person who is supposed to sign the document with a note something along the lines of "reviewed; ok to sign". I haven't been able to find anything specific to that. The only thing I cound was CC, but that doesn't allow for the auto forwarding of the document to the person signing the doc. Thanks.
When I send a document to be signed and/or reviewed, after everything is done, I can download the audit report as "extra" evidence. DocuSign allows an additional option to download a Certificate of Completion, which includes not just information about the signers, but also things like the IP address they used when signing, and other similar idetifiable information. Is that something that is possible to do with Adobe Sign.
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