Adobe Acrobat Sign

We have 3 user licence for acrobat dc.  Esign works fine for 2 and NOT AT ALL for the thirdall our security is the same, all settings in dc are the same, acrobat have been on the phone approx 8 hrs all up and have no clue why it won't work. anybody any ideas?  If Adobe have no idea who on earth is supposed to know.  Fed up of being out on hold, passed to numerous customer service reps ... a better alternative to Adobe anyone?  This has lost my business at least eight hours work paid work  not cheap either wasting money and getting very very fed up

Greetings,I have been able to successfully call multiple endpoints such as POST /transientDocuments when using the v5 API of Adobe However, when I use the same app and change v5 to v6, I get the following error, any idea how to resolved this ? (Note that it works with v1/v2/v3/v4/v5) The API caller does not have the permission to execute this operation Frederic

I seem to be having a problem using the v6 api when uploading a .docx page to be signed. I cannot seem to find any help documents to help figure this issue out. Can someone help with a possible solution to the following error: We were unable to create your agreement [DEMO USE ONLY] Example Esign For API because we had a problem converting your document file_name.docx to PDF. When looking at the API logging, I do not see anywhere where it would display what the actual error is. 

Hello does anyone know if after I have created a document for mutiple signatures, and was sent out for said signatures, can I then still add more signatures to the same document? Or would I need to cancel and start over? THANKS! 

Hi, I am up-to-date with my Creative Cloud inc. Adobe Sign. However, I am not able to request a signature. An empty white box appears on the screen every time I request a signature. Re-starting Adobe and even the computer does not help. Any idea?

Hello to all,I need help with the sign and sign tool.When I click on sign in the tool area, 2 signatures appear that I once created. Now one of the two signatures has to be exchanged or a third one should be added.I cannot find a way to do this.How can I proceed?Many thanks in advance Hallo an alle,ich benötige Hilfe bei dem Werkzeug unterschreiben und signieren.Wenn ich im Werkzeugbereich auf unterschreiben klicke, erscheinen 2 Signaturen, die ich mal erstellt hatte. Nun muss eine der beiden Signaturen ausgetauscht werden, bzw. es sollte eine dritte noch hinzugefügt werden.Ich finde keine Möglichkeit dies zu tun.Wie kann ich vorgehen?Im Voraus schon mal vielen Dank

He intentado descargar un documentos ya completado con las firmas de todos los involucrados, al intentar abrirlo en Adobe me aparece la leyenda "No se puede abrir este documento. Puede que esté dañado o que el tipo de archivo no se admita." y al intentar descargarlo me aparece "El documento no está aún disponible o no tiene páginas para ver" en un recuadro rojo de alerta.  Podrían apoyarme con este caso. Muchas gracias.

My subscription ends today.Are my contracts still exist in Adobe Sign and could I receive a confirmed document ?

Hi, 'Delegate signing to another' operation requires enter message, the data returned by the webhook will not contain the input message.What configuration or operation is required? In the data returned by the webhook, get this "message". Thanks.Best Regards.

Scenario:   The AEM component contains  html form fields like first name, last name, dob, etc.. when user clicks on next we need to create a pdf with the user entered form data inputs and integrate the adobe sign to have the signature in the pdf and when user completes the sign, we should be able to post the data user entered to an endpoint and save the pdf to sftp location. How do I achieve this scenario.  Note: PDF should not be stored in AEM JCR content.

When we choose NEW (Agreement) on the Account in Salesforce… …why is the Account not pre-populated in Adobe sign page below?  I have to search it and then relate it (we have lots of simolar named accounts).  Is there a setting I may be missing?  (If we added the NEW button to the CONTACT record, would the same thing happen – not relating it to the contact record we selected NEW from?)   Also, It appears you can relate the Agreement to an ACCOUNT, OPPORTUNITY, and CONTRACT record.  Can it be related to a CASE possibly?   Thanks!  Ben

is it possible to make the "Preview & Add Signature Fields" a mandatory field somehow? So a user is not able to send the contract without the previewing the doc first? 

Is there a document that explains how to create these input fields in a Word document do that it can be used in a Adobe Sign workflow? The second question is if these fields are avaiable in Power Automate once the signature process is completed?   Ideally we would like to use this input data to add additional metadata to a completed signed document which is being uploaded into SharePoint.

Is anyone experiencing problems with sender input fields not populating? I've created 2 different workflows using templates. I have confirmed that the field names on the templates exactly match the field names for the workflow sender input fields. But, when I use the workflow, very few of the input fields are carrying over to the document.  I have read all of the instructions and watched the tutorials that I can find on workflows. So far, nothing has helped. Is there a work around or solution? Help!! 🙂 

we are currently integrating adobe sign with salesforce. during testing we noticed, that when a user clicks on the send button (without checking the Preview & Add Signature Fields checkbox) the user will be redirected to the contract itself and is also able to sign the contract.  That should not be possible as only the client is allowed to sign the document. Maybe someone has an idea why that is.  

Hello, I would like to use Adobe Sign API to do the following steps:-  Load PDF document dynamically (generated by SSRS report)-  Digitally sign the PDF document without user's interaction (embed signature file ?)-  Save the signed document to database tablePlease someone give me some pointers that this can be achieved with Adobe Sign API methods and some links, sample code if posible.  Thank you.

Hello dear Community,Here is my problem:We need to get an internal consent form from a lot of people individually. It is always the same process, just with different names in each case. Does anyone have a better idea than creating a template and manually swapping names? In my ideal vision, I import a CSV with names and Email adresses and the consents are obtained automatically. I'm curious to hear your suggestions.Kind regards

We have passwords assigned to transactions.  We do NOT want our recipients to be prompted to click to download copy of signed documents.  We do NOT plan to distribute the password we will be using.  Can the auto message be modified? 

Hi, We are in the process of rolling out Adobe Sign to our company but we need to understand if it is compliant with Eudralex Annex 11. We've come across the 21 CFR Part 11 Compliance documents but wondered if they had anything similar for the Eudralex Annex 11 compliance. Adam

We are searching for a solution for electronic signatures in the life science environment and would like to know whether "Adobe Sign" is compliant with the requirements laid down in Annex 11 to EU GMP Guidelines.

Hello, when I sign a Document myself, there is no blue linie with date.Same is when I selfsign a document and send to another one to sign.My signature has no blue Linie etc. but the signature of the other person has a blue line with the date.Why is this so?Can I get also a blue line, etc. for my selfsignature?My question is only about the layout.ThankeBest R.Dirk

I am trialling Adobe Sign for Teams (Small Business 1-9 Users) for the first time.I cannot access the Admin Console to check it out. I thought all functions would be available in the trial.Any guidance on this?

I am a treasurer for a Veteran's organization where I get signatures on one document each quarter.  This is the only document I need to get done each year.  I use adobe reader fill and sign and Adobe Sign takes over and sends the document out for signatures.  I get 3 documents free each month.  It works great; however, the last time I did it, I got one of the email addresses wrong.  I started over with the document, but now I need to cancel the first document.  Adobe Sign support won't give me the time of day without an active paid account.  So how do I cancel the documnent.  One of four persons have already signed the document.

Greetings, I am trying to create a field for business to enter their FEIN number. The format is ##-#######.   I would like to create a text tag that requires 9 digits and the - to auto appear after the second number is entered. Is there a text tag to create this field.   I have tried the following codes: {{#fein=*fein_es_:signer1:string(maxlen=10):format(number, “__-_______”):tooltip(“Format: xx-xxxxxxxxx”)}} (maxlen 10 to include 9 digits plus the -) {{#fein=*fein_es_:signer1:string(maxlen=10):format(number, “__,-,_______”):tooltip(“Format: xx-xxxxxxxxx”)}} {{#fein=*fein_es_:signer1:string(char=num,maxlen=9)}}   Also, the maxlen limits the maximum amount of characters, is there a code for minimum or exact. I have tried minlen and len but they do not appear to work.  

I'm using API calls to read my agreement forms. The first thing I need to do is get the Agreement ID so I open up the PDF and pull it from the address bar. Then I can use the Agreement ID to get the Widget ID which I use to read the form fields. Now, I heard there's a way of getting the Agreement ID without opening the file. Does anyone know of such a thing or is that an urban legend?