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Hello, My employer sent me a digital document to sign. However, I attempted several times to complete it and I kept coming across this error that wouldn't let me continue. "Error message: Unhandled Error: 200131070147063.app-b11" Please let me know how I can fix this, the document has a time restraint.
Hello. I'm trying to integrate Adobe eSign wth Salesforce, but I am getting the following error message:Error:Unauthorized endpoint, please check Setup->Security->Remote site settings. endpoint = https://api.na1.echosign.com/oauth/refresh Can someone please help me? Am I missing something?
I did data mapping in dynamics crm by using File {{field}} etc.. Which is working file. I applied it on Opportunity entity. But when I call Contact Yomi First Name it does not print it on pdf. Contact is Lookup type field. Can't we print related entity data on pdf?
I run a lot of camps, and we are still using paper forms for EVERYTHING. I really need a way to have my customers be able to sign up for camp registration and sign the release forms easily. I have not used Adobe Sign previously, but I feel like it might be the right option. I need something that I can use to send out 200-500 people a large camp handbook, and allow them to sign it and send it back- and also allow me to track it etc. I'm looking for advice- the University that I work for is an adobe enterprise user, but I don't think that we have adobe sign as part of our package- so I would need to pay for this seperately and I want to make sure I can do what I need to, before asking for funds.
We are having an issue with some clients that haven't been able to open a document to sign as the 'Review and Sign' button is not in the email.Other clients have not had this problem.Tried to do a Support Chat without any luck. Also tried to ring a support line which was given by the chat person only to get a messsage saying the number is not connected.This also seems to have happened since the recent update. We have just noticed the 2 recipients with this problem have 'westnet' email addresses. Could this have something to do with the problem? From other posts I can see that by sending a Reminder for the document works but this does not solve the problem.Thank you.
I have a client that posted a Signing Agreement on their old Echosign account back in 2011 (which I signed back then). All of a sudden it is showing on my Adobe DocumentCloud dashboard (only just noticed it today).I requested they delete it because it contains sensitive information. But they are unable because their old Echosign account it inactive. Only the owner can delete the file. How would they go about getting that file/agreement removed if their account is discontinued?Thanks for any help.
Hello, I am trying to sign a document that I received, but I keep receiving the same error: Error message: Unhandled Error: 200123142543421.app-aXX (where XX is two digits, most frequently 10, 18 and 23).I've tried Windows 7 and 10, Explorer, Firefox and Chrome, same results. What is the issue? Thanks in advance!
Is there a flag or switch that will prevent a CC'd email address from getting the unsigned copy? In other words, I want them to only get a copy when it is signed.
Hello everyone, I tried signing my PDF using Acrobat Pro 2017 and it prompted me to "sign in" which then prompted me to "create a new account". I accidentally created a new account with an incorrect email address and now I keep getting prompted to verify my email which I can't because its an incorrect email address. I've tried creating a new PDF but still the same thing. Please help! Thanks
Sometimes when I go to add fields to be filled out in Adobe Sign, the formats are different. In the last day or so I am seeing anew format where radio buttons are not available as a field type. I did a test on a document that would allow radio buttons, resaved it with a minor change and now it WON'T allow radio buttons.What is up with that?
As usual the second they roll something new out, everything becomes 100% unusable. Where are all of my files? I can search my agreements and see the things that I've previously sent, but I can't send anything new out because all my docs are just suddenly gone. Care to elaborate?
Recipients E-Signature results in two signatures transposed on top of one another? Did not do this on prior documents and I cannot solve? Any ideas?
I paid for ADOBE SIGN and impossible to get the application nor do loggin!!!!URGENT
HelloIl would like to know how to change the language into the mail send by adobe signThank you
Hello Community - I am trying to find documentation on when Major releases occur with Adobe Sign? Or am I able to setup alerts when a Major Release is available? Thanks - Ty
I've noticed I can get base64 encoded signed document from AGREEMENT_WORKFLOW_COMPLETED webhook event, but can I ask if there is a way to get Audit Trail/Report from any events as well insdead of calling APIs to get report?
We've been waiting for a reply reguarding this issue for days and urgent parts of our business our being delayed by this. Where are all of my files and why did they disappear with this new update to the e-sign home page? When I attempt to send a document for signature all of my saved documents are gone. This needs addressed
We have 2 individual accounts. When we open one in Docu Sign there is an option to change view but not in the other. Please advise.
I can't find my template library or upload a doc in adobe sign. Need to get e-signatures ASAP. Help!
We use adobe esign with salesforce. When the last update for lightning rolled out it broke the ability to save agreements into custom objects when they came back into salesforce. Has anyone found a workaround or know of a fix coming?
I did installation on sharepoint on premise, deployment went ok, but in the site, I do not see the tab 'Adobe Sign'
As, I have bought the subscription but not able to view the API tab, where I want to create API keys and later use the same to consume those in API's from my application.
I want to send a document for signing to a group of about 80 using Mega Sign. I have downloaded the .csv template and have added my data. I am only using the signer email and signer full name columns - the rest are blank. I get this error message when trying to import the .csv file. I have reduced the number of users in the .csv file down to just 4 lines and verified their email addresses independently and yet the .csv still won't upload. Has this happened to anyone else? What am I doing wrong?
I needed to upload a new version of a document so I deleted the old sign template and created a new sign template. The old temp still shows up when I go to send a document yet does not show under any of the management tools. I have attached what it is I am seeing. The template with the red arrow in the first image is the old template that I had deleted and the templete below is the new one. The second and third images show that the new tempate is listed but the old is not. I just want the old template to not be listed anymore. This has happened with several templates now. Any help would be apprecited.
I needed to upload a new version of a document so I deleted the old sign template and created a new sign template. The old temp still shows up when I go to send a document yet does not show under any of the management tools. I have attached what it is I am seeing. The template with the red arrow in the first image is the old template that I had deleted and the templete below is the new one. The second and third images show that the new tempate is listed but the old is not when I go into the management tools. I just want the old template to not be listed anymore. This has happened with several templates now. Any help would be apprecited.
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