Adobe Acrobat Sign

Hello Community - I am trying to find documentation on when Major releases occur with Adobe Sign?  Or am I able to setup alerts when a Major Release is available?   Thanks - Ty

I've noticed I can get base64 encoded signed document from AGREEMENT_WORKFLOW_COMPLETED webhook event, but can I ask if there is a way to get Audit Trail/Report from any events as well insdead of calling APIs to get report?

We've been waiting for a reply reguarding this issue for days and urgent parts of our business our being delayed by this. Where are all of my files and why did they disappear with this new update to the e-sign home page? When I attempt to send a document for signature all of my saved documents are gone. This needs addressed 

We have 2 individual accounts.  When we open one in Docu Sign there is an option to change view but not in the other.  Please advise. 

I can't find my template library or upload a doc in adobe sign. Need to get e-signatures ASAP. Help!

We use adobe esign with salesforce. When the last update for lightning rolled out it broke the ability to save agreements into custom objects when they came back into salesforce. Has anyone found a workaround or know of a fix coming?

I did installation on sharepoint on premise, deployment went ok, but in the site, I do not see the tab 'Adobe Sign'

As, I have bought the subscription but not able to view the API tab, where I want to create API keys and later use the same to consume those in API's from my application.

I want to send a document for signing to a group of about 80 using Mega Sign. I have downloaded the .csv template and have added my data. I am only using the signer email and signer full name columns - the rest are blank. I get this error message when trying to import the .csv file.   I have reduced the number of users in the .csv file down to just 4 lines and verified their email addresses independently and yet the .csv still won't upload.   Has this happened to anyone else? What am I doing wrong?

I needed to upload a new version of a document so I deleted the old sign template and created a new sign template. The old temp still shows up when I go to send a document yet does not show under any of the management tools.  I have attached what it is I am seeing. The template with the red arrow in the first image is the old template that I had deleted and the templete below is the new one.  The second and third images show that the new tempate is listed but the old is not.  I just want the old template to not be listed anymore.  This has happened with several templates now.  Any help would be apprecited.

I needed to upload a new version of a document so I deleted the old sign template and created a new sign template. The old temp still shows up when I go to send a document yet does not show under any of the management tools.  I have attached what it is I am seeing. The template with the red arrow in the first image is the old template that I had deleted and the templete below is the new one.  The second and third images show that the new tempate is listed but the old is not when I go into the management tools.  I just want the old template to not be listed anymore.  This has happened with several templates now.  Any help would be apprecited.

Can someone provide me an overview of what Adobe Sign can do, that can't be done with Acrobat Pro DC's "Fill & Sign" and "Send for Signature" tools can't do? Currently, with Pro DC, I can....-Get docs e signed to include multiple signers, choose the order of those signers, etc.-track the signing progress and stages (i.e. who's signed, etc.)-Set automatic reminders to be sent to those who need to sign-Can perform internal signatures myself-All signatures are certified I'm trying to wrap my tiny brain around the following...-Are there enough features/capabilities that come along with Adobe Sign, that you can't do with the "Send for Signature" and "Fill and Sign" features in Acrobat Pro DC, to justify paying an additional $35 per month/per user, on top of me already paying $15 per month/per user for Pro DC??? Feedback from anyone with both subscriptions (Acrobat Pro DC & Adobe Sign) that would be able to shed some light on this, it would be much appreciated. Th

Hello, I am creating a questionnaire and I need my clients who will be answering it online (webform) to be able to answer a few questions which include the date of birth and other dates, but the date field automatically writes the current date when on mac, so, I would like to know how can my clients' answer the dates without automatic input from your system.Many thanks,EUP 

For some API calls to call the workflow,I need the transient document id. According to my understanding do I only get a transient document ID if I upload a pdf but not if I'm creating an agreement from a document library template. Can I get transientID from the shared document library.For example. I want to pre-fill custom input fields in my agreement (https://helpx.adobe.com/sign/kb/send-an-agreement-with-merge-fields-using-api-adobe-sign.html) I have to use the transientDocumentID.And also, How Can I find out workflow ID from my personal account? Is there  a way to link my workflow with one of the applications in my personal account?

Hi,I am trying to start a workflow via a rest call{{base_api_url}}{{api_version}}workflows/{{workflowId}}/agreementswith the minimal requirments like{  "documentCreationInfo": {    "fileInfos": [      {       "name": "[DEMO USE ONLY] Disclaimer",        "workflowLibraryDocumentId": "3AAABLblqZhDaZYAALm66_cvqNPonPiFmYIKQK3Ez4-iBRIFiLmZYS0kf5FsXkg9IA7pniNZsafq_R9LCajE3e4bAgN0MVZxJ"      }    ],    "name": "566931d2ca32f2d17dabce4cae7e1fd4",    "recipientsListInfo": [      {        "name": "User",        "recipients": [          {            "email": "smo-test@test.com"        &nbs

I have created account with my company id, I need to populate data from database into PDF template and send it for customer signature first then approver signature. I created a template in SharedLibrary and created a workflow with formfields(document). I need some sample code in C# using Adobe REST API, how to connect to my personal account and initiate workflow by passing required fields.

Hello, We want to use Adobe sign on a platform called Salesforce. Fortunately, we are already linked and have downloaded the trial version from AppExchange and are in progress.   An important part of this is the security of the signature document.The guide confirmed that you can edit the signature document only if you set the permission password in Acrobat DC and the user enters the password.But I've confirmed that I can edit a copy of the signature document using a PDF editing tool called Wondershare PDFelement.Is this case possible because I didn't set the authorization password?   In Salesforce, there was a password setting for viewing documents, but I didn't see the password setting for permission. Can I set it up in Salesforce?What should I do to prevent recipients from editing a copy of the signature PDF?And we are a Korean company. Do you have a case of applying Adobe sign in Korea?   [Moving from generic Start/Help forum to the specific Program forum... Mod][To f

 We received an email stating 'You must update your Salesforce Org and the access token by February 3 2020*'.I have followed all the steps given in Release notes.After that, Is there any way to check if it's succefully got updated and no further action needed? Steps to apply the patch as per Release notes:In your Production environment:1.Once the solution is vetted in your sandbox, you can install the package into your production environment by selecting the Production link from the below table2.Revoke the access tokens in your production account, and relink the integration •The access tokens can be revoked by an Adobe Sign account admin if the SFDC admin is a different person3.Apply any outstanding Salesforce critical updates to your production org4.Test the production environment to verify functionality

I have an adobe personal account. I created a document template in shared library which needs to populate customer details from database, so I created form fields. And also I created a workflow- will first send this document to the customer for signature then approver for approving the document. I need to kick this workflow using RESTAPI in C#. I created access key from Postman and try to call the url thru RestClient and pass the key in header. Its always saying Invalid token or expired. I also need to kick this workflow and pass required field values using agreement.mergeFieldInfo. Is there any sample code, how to connect from .NET to my personal account and kick my workflow.

I have a created a workflow to run when a field is changed on the account form - the idea is to grab the notes attachment and create an agreement from it - I have everything set up but its failing on the adddocument workflow - see the screenshots and errors. it seems its not able to identify the object its running on? **********************************Unhandled exception:Exception type: System.ServiceModel.FaultException`1[Microsoft.Xrm.Sdk.OrganizationServiceFault]Message: System.Web.HttpUnhandledException (0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> Microsoft.Crm.CrmException: An error occurred in the FMIC.Attachments.Create_PreStep plug-in.Message: Object reference not set to an instance of an object.InnerException:StackTrace: at FMIC.Attachments.Create_PreStep.Execute(IServiceProvider serviceProvider)at Microsoft.Crm.Dialogs.RunWorkflowDialogPage.ConfigureForm()at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)at

We have 5 forms, 3 of which require a login - it appears if they are all on the same page, the login doesn't seem to work, and gets very confused - is there a way around this?

Hi all, I am quite new to adobe sign and I was just wondering if there was a way to edit a document on adobe sign once both sender and signer have signed the document? If anybody knows how to do that it would be great to know how. Thank you!

Hello, I created a webform and would like to use it for several different items on my web page.  One field in particular I would like to prepopulate with that items respective data.  I know I could create several webforms, each with the data for each item filled in, but this seems tedious.  Can I use the one webform and somehow have the data prepopulate based on that specific link I create?  Or will I have to create a sepearate webform for each item to have the unique data entered?

Hi,  Our company had a business account that we terminated over a year ago.  Our CFO is being sent documents from other companies through adobe sign and cannot log into her account because it was 'deactivated' even though she has re-registered for an individual adobe sign and paid for it..... So it is a paid-for license that she cannot use.  I removed her from our old admin console but it's still not working.  How do I fix this issue? 

What are possible reasons for a party to decline to sign via Adobe sign?  Trying to hide IP address ?