Adobe Acrobat Sign

We currently use electronic signatures on our PDF forms and found out that anyone can create an electronic signature with another user's name and email address. We would like to start using a signature that is tied to your Adobe account so that the form is secure with a valid signature. I have been doing research and am still confused about the process. The only thing that I found was a cloud signature but not sure if this is what we need. I also want to minimize our workflow and was hoping this can ben done on the PDF and not via our cloud accounts.  I was hoping you could get me going in the right direction. 

Since this morning (UK Time), all emails from Adobe to get documents approved do not have the Links for signatories to view and approve

I'm having issues trying to set up the Adobe Sign add-in for Word (2013).I can authorize the add-in with Microsoft Office, but can't get to enter my credentials to login to Adobe Sign. Before I can enter them, an error message appears saying "Error: Sorry, an unexpected error occurred. Please restart application or try again later." Restarting the app and trying again later have not been successful so far. Any ideas?

Hi all, Hopefully somebody can help me with the following. We are having some documents that have been signed by colleagues. All these signatures are valid and now it is my turn to read and acknowledge the documents. If i just sign, everything works perfect and all other signatures remain valid. However, when I expand/collapse a bookmark from the bookmark pane for navigation and then sign the documen myself, all the signatures of the others become invalid. Does anybody has experience with this? Your feedback is much appreciated! Best regards, Maikel

Hi, I've received a contract by email but I don't have a printer. So I figured I'll digital sign it.After that, I'll email back the document.But when checking the document in adobe acrobat reader, I don't see anywhere any mention of me. Only that it's certified by adobe and that the transaction is valid. I need the PDF to carry my name on it otherwise it's pointless. Everyone can pick up the document sign it with my name on it and send it back without ever knowing that it was not me. Is there a way to put the email I use to login and which my account is tied to inside the PDF ?

When i've created a comtract template for ADOBE SIGN previously, if I have to reuse the document (or similar), do I have to re-input the sign fields or will the previous document be saved from the time it was previously sent, and will that document be editable?  

The Adobe sign app is logging us into the document cloud rather than the adobe sign app. We have tried to update and reinstall the app and also tried updating our tablets operating system. Prior to this occuring there were no changes made to our account or email.  Please see image descriptions below.1. the initial logon screen2. when filling in the password on the logon screen in image 1 it "glitches" or refreshes and opens up this logon screen3. when details are entered after succesfully logging on through the logon screen in the second image it opens up this page/interface (the error)4. this is the page/interface that usually opens All of this occurs in the app, it does not open up a browser page 

Hello. For a number of weeks now, when a document for approval is sent to any local user (using outlook) there is no button to open the document and sign. Appovals to other email systems (e.g. gmail.com) seem to be fine.I've raised the issue with Microsoft (365 support) and they have talked me through deploying a new add in for Adobe sign, however, this has not fixed this issue and they have referred me back to Adobe to help with the issue.Can anyone please offer any assistance?RegardsIan 

The latest update has removed the ability to copy the URL if you cannot click the link to sign. You can see it, but you cannot copy it to paste into your browser. I have often NOT been able to sign (due to multiple logins) and when that randomly happens, I copy the URL and paste into a different browser.  The URL is visible, but not able to be "grabbed" to copy.  This is a major issue. Why are you able to see the link, but cannot copy it???  Anyone have any thoughts on this????

I routed some docs to my director for her signature.  I walked her through the process but there was no "Done" or "Send" button so she just closed the tab.  I have not received the completed documents.  Where are they stored?  Is there some special action she needed to take after signing?

Our school has an Adobe Enterprise plan. We know that anyone can sign an agreement without Adobe Sign license. How about users with other roles - Approvers and Delegators? Thanks.

Is there an option to send few files to a signer, and He'll be able to sign them one by one separately (not as a long continuous file). and every file He finished will be saved as signed (even if he closed the browser) - and the workflow would continue only after he filled & signed all the files?The reason is that:My plan is to send few large documents with a lot to fill - Which the avarage signer couldn't finish filling all of them in one sitting. so  I want him to be able to fill+sign each document separately - but I dont want to send them one by one.

How can I change the First & Last name associated with the log in ID email address for Adobe Sign?  I can see this information in my Profile but cannot amend it.

I'm following the steps in the tutorial to create a reusable template, but I don't have the options box the tutorial video shows on the right part of the screen to choose between document, form fillable or both. My only option seems to be creating a reusable document. How can I find an options menu to let me switch to form fillable template?

Can anyone speak to the efficieny of document translation with Adobesign? 

Hallo liebes Adobe Support Team,   mit dem Adobe Sign ist euch ne super Sache gelungen. Wir können nun auch Dokumente versenden und bekommen sie gleich wieder zurück. Leider hat der Empfänger sowie auch wir (bei der Copie und Rücksendung) das Problem, das alle Informationen in Englich sind. Wo habe ich vergessen, auf Deutsch umzustellen?   Vielen dank schon mal    [Title renamed by the moderator]

Our clients are getting the following error when trying to sign our documents:Can anyone give us information on how to solve this error? 

I have a single user account with Adobe Sign and recently the documents I've sent out for signature are received by the first person in the chain, but the body of the email looks different and they are not able to get access to the document to sign it and move it on to the next person in the chain.Is there a limit to the number of times I can use Adobe Sign and have I possibly exceeded it - or is there a fault with my account?

Hi there,   I was wondering how to change the email notifications so you only get emailed when all parties have signed?   [Title renamed by moderator]

How can I change the name and email where the documents requesting a signature are appearing that they are coming from as well as, the email where the signed pdf is sent back to?  Currently they look like they are coming from the Name and email that was used when purchasing the subscription.  Do I have to change that information? ? ?Thank youAmanda

I have an app that requests an access token through https://secure.na2.echosign.com/public/oauth with redirect_uri, response_type, client_id, state, and scope set. When the user is already logged in to Adobe Sign everything works fine and I get back to the redirect. If the user is not logged in already then I get the Adobe Sign login screen, and after logging in I get: "Sorry, we were not able to process your request.Please try again later.If this error persists, please contact support." I am fairly confident this is new behaviour, probably in the past two weeks or so. Thanks,Zach

Hi,I have an integration of Adobe Sign with Salesforce.I have created an Agreement Template record in Salesforce.Also one button is created on Opportunity object with Name "Send for Signature-custom" which open the following URL on click:/apex/echosign_dev1__AgreementTemplateProcess?masterId={!Opportunity.Id}&templateId=a2N3B000000MCNI where {!Opportunity.Id} is having the current opportunity record Id, anda2N3B000000MCNI is a agreement template Id which we are using to send.So, when click on that button, an agreement record should be created and an email should send to an emailId passed into the template but agreement is created with the following error and no email is sent to that Id."The Form Filler role is not currently enabled in your Adobe Sign account. Please contact your Salesforce Administrator to enable this feature."Could you please help me with the same.

Through Little Snitch, I'm getting this error message:Akamai Technologies, Inc.netsession_mac wants to connect to cñ.redswoosh.akadna.net on TCP port 443 (helps)netsession_mac wants to connect to log.client.akadns.net on TCP port 80Akamai certificate expired 4-12-2019 at 7:59 PM I have InDesign CS6, FlashPlayer, and Photoshop Elements on my laptop. What do I need to do to update the Amamai certificate?Adobe.com is the company using Akamai. Thanks in advance for your help.

What's It All About? Hi folks, Would you be kind enough to use very simple non-PC language to explain what Adobe is about, why I need it and how to find information (KISS method) per it's value to me. Just basic simple information initially please?My Thanx,MSPS

E-Sign, can I send to multiple parties and complete the agreement when one Signee has signed out of the 3> For example I only need one directors signitory out of 3 directors to complete an agreement, can the document be considered it compelte with one sig out of 3?