Adobe Acrobat Sign

Need help on the Adobe Esign Rest issue .https://secure.na2.echosign.com/public/docs/restapi/v6#!/agreements/deleteDocumentsIn order to delete all doc of my id , I not sure the If-Match param value to be sent. What are the value that I need to send for this ? What is the available or correct listed ETag  value and where to retrieve it ? I tried to put "DELETE " but getting this as response {   "code": "RESOURCE_MODIFIED",   "message": "Resource is already modified with newer version" }It not deleting the doc. Help please

I had a signed document and needed to cancel it.. the only option available was to delete which under the "?" for it stated clearly that:"When you delete an agreement, it will be moved into the Canceled/Decline section"and it was NOT!  It completely disappeared from the Signed area.How do I get this fixed?... also why was no notice emailed about the document cancelation and why do external links to the signed document still permit viewing of the document (with just a status of DELETED)????

Why am I getting an "Access token provided is invalid or has expired" error message on my Apple Airbook when trying to access Adobe Document Cloud and sent a Adobe Sign Template?Works fine on my iMac

I'm not sure what is my right license... I would like to know all the rules.How many files my I send to sign in each license type?Thanks for your help in advance.Albert

Hello. I have a question about setting up forms. I looked through the knowledgebase and couldn't find the answer to my question so if it's there and I missed it, I apologize.When I go to create a document to be signed, I click "Send". Then after entering all the details, I upload my file. Then I click Next and spend a bit of time creating fields.At this point, I would like to save the form as a draft. But it doesn't seem like I can do that. When I navigate away from the page, I do see the document under my drafts but none of the fields are there.Is there a way to save a draft of my document after I create fields?Thanks in advance.

I've never encountered this problem before Adobe Sign redesigned their platform recently. Now, I'm unable to enter any information into the prefilled fields that are assigned to me (whereas this used to be no problem at all). The signature fields in my template are assigned to Participant #2, but I need to prefill certain fields before it goes to them. Whenever I attempt to type, it boots me out of the field, as you can see in the screenshot (in the bottom left it relegates any typing to a search query in the web browser). What's the magic trick to be able to type into prefilled forms that are assigned to me?

Hello,I am testing the Adobe Sign product with the 14-days trial before purchasing the product for my Company.I've set a simple and common work flow (3 steps) and activated it.But then when I go into the dashboard below the "Send from Library" section I don't have the "Use a workflow" section so I am not able to use and test the workflow. Which is quite frustrating, I need to try it before buying it.As you can see the workflow is active:And here's my dashboard without the section to "use the workflow"This is the workflow section I should see.Any thoughts?Thank you in advance!Regards,

Can Adobe sign send a form that needs different content filled in by every signer - Other than date, person, signature? So if the:Originator added a description, the route of approval, and some other details then:1. person added a price and approved2. person added different content and approved3. person added different content and approved4. person added different content and approved 5. person added different content and approvedcan this work in adobe sign?Also if someone isn't available to sign can a second signer be added or group email?thanks,Rick

Hi, I am currently creating an application and one of the requirements from our users is to be able to electronically sign documents. Looking at your website (How to Send an Agreement through REST- API (Tranisent document ) | Adobe Sign ) I found a page with a "try it now" capability. When I tried to use it it fails with the following message:{"code":"INVALID_API_ACCESS_POINT","message":"Request must be made to correct API access point (e.g. use GET /base_uris)."}Can anyone assist as to what the error means or correct me if I am doing something wrong?Thanks

What a mess. No answers from adobe on when this disaster will be fixed.How secure is the platform if they cannot roll out an update that works.How many of us are asking where is Adobe Sign, what the heck is Documnet Cloud?I think Adobe Sign is dead and has been replaced with Document Cloud?I think a digital signing program should have the word “Sign“in the name.Just saying.Here is an idea, email all Adobe Sign customers, say we screwed up,roll back the update, fix the update and re-release it when it is ready for prime time.

I receive this message after trying to send another document to sign. Why is there a quota? I thought it was unlimited files. And what do I need to do in order to be able to send more files?I have a monthly plan, and so far I've sent plenty of documents with no problem.

請問這是什麼原因呢？

Hi,with the latest change (New Send for Signature experience in Adobe Document Cloud ) I got fully mixed up. Why do you ruin such a great dashboard? Where can I now upload a signed copy?Thanks,User

After speaking to 5 people and getting nowhere on the phone to Adobe Support on Friday for 1 hour and 13 minutes, thought I'd try here. I was given an Adobe Case # of ADB3949529Q8K3I bought a prepaid Adobe Sign annual individual license for our login, order number ADD031582012UK, on 5 October. I logged in to do so, and upon confirmation it had been paid, I logged in again, to receive the message "Your account has been deactivated. Please contact your support staff.".By telephone, nobody appeared to understand or know what to do - has anyone else experienced this, and if so, are there any suggestions?  Our login still works for our Creative Cloud license (same login) so it's not clear what the error is.Grateful for any support.Tref

Hi,We use Adobe Sign in our company but I will soon quit my job.I would like to export my models (library) to give them to someone else.Is there a solution?

Hi,I can't reauthenticate revoked app. What is incorrect?1.) Our site make "Authorization Request"2.) User give grants to app3.) We obtain access token using "Access Token Request"4.) User revoked app via Adobe panel5.) Our site make "Refresh Request" using refresh token and we get Access-Token null.How to reauthenticate?6.) I allow user to push the button and start from point 1 - "Authorization Request"7.) User is logged in and redirect doesn't happen so our site can't obtain accesss tokenWhat am I doing wrong?THANKS FOR HELP!EDIT:I run our site on vm and everything starts working.It was something specific to developer machine.

Rather than manually sending a contract for signature, is it possible to have someone fill out a form on my website, have their name and email address pushed to a contract template, and have them complete their signature directly online?

How do I put a link on my website for anyone to fill out and sign.  It is a job application.

Good day.Could you help me buy an annual subscription to Adobe Sign?Our location is on Cavite, Philippines.We initially plan to have and Individual(Single) User subscription and might upgrade to Business plans in the future.Also, we need a maximum of 85 transactions per month.Thank you in advance.Regards,Car

The adobe e-sign team just can't stop making things worse apparently. I see you've gotten rid of the back door into the old format. You know, that one last thing that was keeping this platform usable. Great job. Also now nothing will open. The page just re-loads with another search bar glitched at the top.... That's exactly what we pay for, right? The privilege of not being able to see my documents? Again. Also the home page is terrible and pointless because it displays absolutely no information for anything and the notifications are terrible and pointless because they display absolutely no information for anything. The whole platform now could literally just be the search bar and nothing else. Endless pages of "signed agreement" tells me exactly nothing about who signed it and when... If I have to either click through each document to see what the hell it is, or search for what I'm looking for, then the point of seeing anything on the home page is what exactly?

Why did you feel the need to change something that was working with something that won't? Getting rid of Dashboard was a HUGE mistake.  The new Manage toggle which is supposed to take its place doesn't work half the time and I get an error code in the middle of the field where information should be displayed. The view of the 'For Signature' panel when Manage is not working, it doesn't even display the email addresses of those the document was sent to, rendering it nearly useless.The old Dashboard was clear and easy to use.  The new one is not and is buggy.  When will you get the kinks worked out??

Hi allI've been wanting to send documents for signature and can't seem to have access to the send for signature.It says that the requests to the servers have been blocked by an extension. If the system is down, do we have an idea when it might return to normal?Thanks

Hi there,I regularly use Adobe Sign for my contracts. I send a short and sweet, 2-page contract. I always sign first and send to the second signer. I set a reminder.For the first time, I am getting my signer's reminder sent to me. Does this mean my signer is not getting the reminders? Is this a new feature where both the signer and me get that reminder so I can see when they are getting it?

I am trying to create replacement workflows with the new Document Cloud UX for Adobe Sign, but I have found one area I still cannot access from the new UX.“Waiting for Prefill” still requires it seems that you go back to the old Adobe Sign Manage page.In the Document Cloud UX, I see the document that needs me to complete the prefill……and when I click on it, it opens – but it does not give me an option anywhere I can see to complete the prefill (even while it tells me it is waiting for that).I also looked in the Document Cloud “Home,” expecting that it might be a “To Do” card as shown in Adobe's help article “New in Signatures”…Nope! It appears as a “Recent” document, but there is no “To Do” card telling me to complete the refill…It DOES appear under “For Signature” “Waiting for Me” as noted above, but the only way I can get back in to complete the prefill is through the former “Adobe Sign Manage” UX under “Waiting For Me to Prefill”…So far, I believe I have been able to use the new UX

I can't find the login for the dashboard?