Join the Acrobat Sign community. Connect, Help, Be helped.
Recently active
Hello,In Adobe Sign, is there a way in which you can check if an entered date falls within a particular date range? If validation fails, then I would like to prevent the signer from being able to complete the form. The date range is dynamic and it is based on the value of another field entered by the signer.I have tried to use the custom formula validation function, however, after reading another post,I understand that it doesn't allow you to reference another field name.Are there any work arounds? Many thanks.
How can I sign a document? - Tools/Fill&Sign lets me highlight the signature panel, but the Sign icon is grayed out and inoperable. I knew how to do this in Acrobat 9.
Does Adobe Sign comply with Federal Information Processing Standards (FIPS)180-4, "Secure Hash Standard," amended August 2015?
Okay - Signed up for trial account. Changed my adobe ID. Now I have issues. Contacted via chat. blah blah. Transferred over to someone in chat. Signs chat guy says in essence this transferred chat line is for paying customers - go to forum. Have a nice day.Just need sign on to be resolved. I am testing not just for myself, but also to offer my input to my company (total of 40+ employees) on the out come of my trial. We use Adobe Pro DC (Enterprise if I'm not mistaken). I don't know if I should be evaluating another software... because I would hate for my company to invest in this and the support service be lacking.At this point, I can't even get on sign because it keeps telling me there is an error with my Adobe ID.
Something simple proving to be hard to do. I need to change my Last name in my 'edit profile' in e-sign. Can change Company, Title etc but last name is not offered. Have changed my name on my Adobe account but my old name is stuck in e-sign. How do you change it - anyone know? Thank you
I am new to adobe esign process.I need to implement the adobe esign API into my process.I need to update or change the sender mail.echosign@echosign.comIt is possible to update the sender mail using API or any account setting.[Here is the list of all Adobe forums... https://forums.adobe.com/welcome][Comments is to ask about the operation of the Forum, not a specific program][Moved from the Comments forum to the Adobe Sign forum... Mod]
I can no longer log into Adobe Sign. I had used it in May and am not aware of a notification that it was no longer available to me.I did change my email associated with my Adobe ID today. I couldn't log in with either the old email or with the new.I had only used Adobe Sign that one time, so I don't have to have it. It is useful now and then. I would like to know whether I can use it under my Creative Cloud account as before or if it's now paid and so I can plan around not using it anymore.Thanks!
Hi Community, I just want to know if the documents already sent out (when in the trial period) for signing are still able to be signed when the trial period ends, thanks! Do I need to upgrade my account to a paid version before other people can sign the file already in their email inbox? Thanks.
I signed up for Adobe Sign a couple of years ago and found it quick and easy to use.I don't know what has happened, but lately I have had nothing but issues.- Documents don't upload - just goes round and round- Now it has started saying "Thumbnail not yet available"It is wasting a lot of my time. It does this in Firefox and in Edge.No - I'm not downloading any more browsers.When my sub is up later this year, it may well be time for a move to something that hasn't gone off the boil.At least this is my experience - not that anyone will care!
I am an Adobe Sign enterprise user. While logged in to Adobe Sign, I am unable to access the support menu using the ? icon. When I select this iconthe page re-directs to a sign in page:I cannot locate a phone number for Adobe Sign support. I also cannot even log in to the online support portal to file a case due to this looped re-direct problem. I just keep getting re-directed to sign in, then click the ?, then re-directed to sign in, etc.The reason I am trying to contact Adobe Sign support is to address the following issue:When an email is send to a signer or other parties on the agreement, an image preview of the document is included in the email message body. This image preview contains information from the first page of the agreement, which in our case can include personal info that for privacy reasons we prefer to not be included in an image preview in the email message body. How can we disable the image preview in the email message? I could not find a setting on our account to di
Hey,Just downloaded the Adobe Sign companion app on my iPhone X, iOS 11.14.Problem: I can‘t upload any documents from my phone. Reproduction: Uploading a file. Anytime I upload the app goes to a blank screen and does not seem to respond. Anyone that has encountered the same problem?It’s also highly unpractical that I am prompted to log in each time I open the app.
Im getting this message after I sign a document and after Adobe Sign says processing.I have tried over 10 times. I really need help.The esignWidget is created. Bellow is the error message. --------------------------------
We are looking to use Adobe DTM to track usage in our Salesforce Lightning Communities, and we have hit an apparently insurmountable technical issue that is blocking the use of DTM (ie Salesforce blocks the creation of custom footers in Communities pages). Have any of you successfully used Adobe DTM to track usage in a Salesforce Lightning Community, and figured a way around this limitation?
Hello! I am trying to flatten form fields of a PDF originally created in InDesign. I recently got a new Mac and have not been able to flatten the fields since, when I had no trouble before. I receive the following error message: This PDF document cannot be made compatible with earlier versions of Acrobat because it contains and embedded font. I don't know what to do!! Any help would be greatly appreciated.
We would like to use Adobe Sign but many of our users don't have Adobe products on their PCs- will they still be able to sign or will it require them to get and Adobe product in order to complete the signature?
Hi!Does anyone know if Adobe Sign is compatible with the new GDPR layer?GDPR = General Data Protection RegulationGDPR is a new "Data Protection Regulation" from 25 of May.Does the program meet the requirements set from a GDPR perspective?Thanks!SincerelyStefan
In the version 5 REST API documentation (REST API — Document e-signature Software — Adobe Sign ), there is the call to getAgreements; if sent using the "Try it out" with my access token, I get back a list of the documents sent under the id associated with the access token.There is a parameter documented for the call named "query"; the explanation reads: "The query string used for the search. Multiple search terms can be provided, separated by spaces. Some of the search terms include document name, participant name or company, and form data". Where can I find the documentation on the string used in this parameter? I've tried some naive things with "Try it out" - status:EXPIRED and the like - and have gotten an empty list back, though without the parameter some of the documents do have a status of expired. I'd like to know what the possible query strings are.
OAuth is a widely used framework for allowing users to authorize API access. Adobe Sign's implementation complies with the OAuth 2.0 specification, described in this RFC.This is a direct quote from the OAuth documentation for echosign, but I cannot seem to use the grant type "client_credentials", as the endpoint only responds with the following.{ "error_description": "Invalid grant_type client_credentials", "error": "invalid_request"}Here is an example of my request that results in this error messagePOST /oauth/token HTTP/1.1Host: secure.eu1.echosign.comAuthorization: Basic **********************************Content-Type: application/x-www-form-urlencodedCache-Control: no-cachegrant_type=client_credentialsAs client_credentials is part of the spec, and I would very much like to use it for the application I have in mind, what would be my steps to proceed?Is there a way for me to enable client_credentials for my application?P.s. These documentations coul
Livesign is integrated with AEM forms and once the user signed the agreement it will stored on the document cloud. I need to capture/download the signature block separately, not the whole agreement as an image . Could you help me to find the API ?
When I am trying to add a document to the agreement, I get the following error:TypeError: Cannot read property 'contentDocument' of null at AddNewAttachment (https://fabrictest.crm4.dynamics.com/%7b636679301210000758%7d/webresources/adobe_/Scripts/AgreementHelper.js:231:60) at e.executeFunction (https://fabrictest.crm4.dynamics.com/uclient/scripts/app.js?v=1.3.163-180712-011820:1644:50634) at e.execute (https://fabrictest.crm4.dynamics.com/uclient/scripts/app.js?v=1.3.163-180712-011820:1644:50442) at https://fabrictest.crm4.dynamics.com/uclient/scripts/app.js?v=1.3.163-180712-011820:1417:4460 at Array.forEach (<anonymous>) at https://fabrictest.crm4.dynamics.com/uclient/scripts/app.js?v=1.3.163-180712-011820:1417:3956 at r (https://fabrictest.crm4.dynamics.com/uclient/scripts/preload.js?v=1.3.163-180712-011820:43:62209) at t._settlePromis
Hi.A while back I had an account for another user using my email address. I changed all the names back to mine through my Adobe account but whenever someone sends a document to sign it shows the old users name at the end and it can't be edited.The name that is appearing does not appear anywhere in my account details.Any suggestions?Liam
I would like to send the same form to 100+ people for signature. I need each person to complete the form and return it to me. I do not want multiple people to sign the form, and I do not want any one person to be able to see the form that another person signed. Same form, individual signers.How can I do this without sending 100+ separate signature requests for the same form?Thank you.
I have been using "Send for Signature/E-Sign" with no issues for months now. With no warning, all of the sudden I started getting an error. I send a document at 4pm yesterday with no issues and at 6pm, I started receiving an error. Nothing changed between those times and it will not work anymore. What is the best way to fix this?
I'm also suffering the same problem. Meenakshi, can you please double check my account and reset it please? Thanks,Mike
At first, the documents were able to send with no issues via email for signature, but I changed my primary email address and now it doesn't work. Has anyone had the same issue?
Remix with Firefly Community Gallery
Thousands of free creations to fall in love with and remix in Firefly.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.