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Hello - I have created a widget I want to use with multiple customers, and am using the widget's url in a personalizeUrlWidget request, and it's working great. I'd like to add a callbackInfo block to allow the ADC system to ping our system once the agreement has been signed. Is there a way to do this from within the personalizeUrlWidget request? I see the availability to add the callbackInfo when I create the widget, but I don't want to create a new widget with a unique callback url and then have to personalize the widget after that. I've tried a personalizeUrlWidget request with the following structure, but it's not working as i'd expect :[apiKey] => /api key[senderInfo] => / sender's email[widgetUrl] => / my widget's url[personalizationInfo] => Array ( [email] => / signer's email )[[widgetCreationInfo] => Array &n
Hello,Was wondering if there was a way to export IP addresses from the audit report? We need to compile a list of these, but there are too many documents to do it manually. Is there a way to automatically export the audit reports with the IP addresses? Thanks!
Just started using Echo Sign but it does not retain the email address already put in? Any help
We need to use Echosign on PDF documents of which one is never the same as the one before is this possible? Meaning on one document signature maybe on page 2 on another signature maybe on page 10 and so forth also maybe on different location of page. There maybe as many as 100 variable documents. Please advise!
Does anyone know if you can change the font color in the Reason field for an agreement that is cancelled? We would like to change it to red and bold if possible.
I have 2 custom buttons on my Accounts Object. The buttons have Javascript that tells the execution which template to use with the Account Object. I just created a process Builder for Contracts Object and I'd like to execute the templates. is there an example located someplace that someone can point me to.
Hello, how can I edit my settings from Adobe Sign in order to no longer receive the History paper at the back of every signed document?Thank you.
Hi Community,I'm having trouble editing the actions of an ERF I've created. What I would like to do is redirect where the SUBMIT button sends my form. For my work, I've created a blank ERF for my employees to fill out when they go out into the field. I'm trying to make it so they can fill it out on their smart phones and then when they hit the submit button, it returns the completed form to our work gmail account. Whatever I have done, sends the form back to the original sender.Is there a way to change the action so that the returned ERF always and automatically sends to our work email?Thanks!Francis
Is there a way to set up a questionnaire that the sender can answer that will generate specific wording in a document? For example, when sending a contract, the question appears: Is Bob a current employee? Then the document would include different wording for the answer "yes" and "no".Thanks for the help!
Hi all, I am new to Adobe Sign and had a few basic questions.1. I currently use Google Drive to store all my document files, should I use the Library also or transfer all the signed docs to Google Drive? 2. Is there a difference between a Library Template and Library Document? How should I use the Library if applicable?3. Is there a time-limit on documents being accessible in Adobe Sign and the Library?4. Given the above should I use the Archive feature and if so how? How does the Archive differ from the Library?ThanksMark ThimmCompass Advisors (Malvern)
Hi,When I send out for signatures and get the PDF back, I save it. Then it could be X amount of days before I need to send that same document out for signature again. When I upload that same PDF document again to EchoSign the checkboxes that were checked are no longer checked. EchoSign is dropping off the checkboxes. I have to compare the PDF to the EchoSign doc and re-check the correct checkboxes. Has anyone else had this issue or know how to resolve this?
My employer's one-page Excel file requires my signature to appear on that single page. I convert it to a PDF, upload it to Google Drive, double-click the PDF then use the Open With... option to access the Adobe Sign extension. At this point Adobe Sign magnifies the PDF so it is spread out over two pages, with no way to scale it back. Why does this happen and how can I fix it?I don't believe that it's the extension causing the issue because I've had this happen from within the EchoSign site, too. I'm open-minded though so tell me if I'm wrong.
Hello, Our team has been using eSign to digitise our contracts process for the last 6-8 months, and we've run into a recurring issue with date validation. Essentially, while we are able to customise the date validation to accept only the MMMM DD, YYYY format, there are still two problems that are causing issues for us. a) We rely on Text fields with Date Validations to indicate contract start and end dates. How can I make sure the start date field is equal to or greater than the end date field? Obviously, if someone signs a contract that is listed to start July 1, 2016 and end July 1, 2015 it's relatively useless as a legal document. b) Is there a way to ensure that the date fields are validated within the real realm of dates i.e. avoiding February 31, 2016, accounting for leap years, etc. Alternatively, is there a way to input a calendar function to select these dates like most airline booking sites do? I am open to figuring out how to custom script something to meet these requirement
I have a form where I'm requesting CC info. Is there a way to make a set required length? For instance if they choose bank account I want a set 9 digits allowed for routing number? Same thing with CVC its a min of 3 characters and possibly 4 so I want to limit the field to 3-4 characters.
I'm currently sending contracts to clients and I would love to be able to collect payment information along with the contract. I would like to know how secure exchanging that information is through this program.
Installed bundle to sandbox account per instructions in document Adobe Document Cloud eSign Services - NetSuite Integration v4 Installation and Customization Guide.I then proceeded to follow the steps to configure OAuth:At documentation section Configuring OAuth after installing or upgrading, I completed steps 1-3.At step 4. I am displayed the Adobe Document Cloud eSign services login page, I enter my Adobe sign in details and click Sign in then I receive a NetSuite error: That Suitelet is invalid, disabled, or no longer exists. It does exist, is enabled (and is deployed).The URL for the error is:https://system.netsuite.com/app/site/hosting/scriptlet.nl?script=267&deploy=1&error=access_denied&state=3285833786aae4102de44729b82eccebbdd7283e&error_description=Your+product+edition+does+not+support+account+scopesI discussed this with NetSuite and they referred me to Adobe.
I have a document with multiple signers that requires the first signer to upload several files. The files appear at the end of the original document, but there does not seem to be an order to the files. For instance, "File G" may appear as the first attachment, followed by "File B." All the files are there but in a seemingly random order.Is there a way to set up the original document to list the files in a particular order?
When we originally sent the doc the admin wasn't sure which email was correct. They put both emails in to be signed. How do we remove one of the signers?Unfortunately this was also set up to sign in order and the first email was incorrect so the second signer isn't even able to sign and can't replace the first signer since it's the same email as the second. Or can we at least change the order on signers? This way once one is signed we can upload the signed copy to correct the wrong email.Is the only option cancel and start over or is there another way to correct this.
I am currently using Adobe Esign/Echosign and it is integrated with Salesforce. I have a new representative. He has access to create start the process of sending a document out for signature but then he cannot send it. He receives this error:This agreement cannot be sent because the sender is not in the Adobe Document Cloud account for this Salesforce organization. Please check with your administrator.I am the administrator and I do not know how to resolve this issue. He can perform his normal contract sending and signing through the main system but not through Salesforce. Anybody?
I want to remove older versions of documents that are no longer in use. Is there a way to do that?
I would like to know if there is a solution for deleting signed agreements that are over 30 days old without having to delete them one at a time. I know you can click on an agreement and delete them individually, when you have over 4000 agreements in your que that is a waste of staff resources clicking them one at a time.
Hello friends, I'm noodling around with the free trial verison of Sign, to see if I can make a case to my organization that we should switch to digital signatures using it.On adobe sign's website, there is a video showing how Sign can be used in HR functions. In the video there is an example shown of what type of email message recipients receive when they are sent a document to sign (screen shot below). As you can see the email is very simple and clean looking.But when playing around with the free version, my recipients get a very different looking email. (picture below). Pardon me, but I find this type of email cluttered, messy-looking, spammy, and just not my cup of tea at all. I know I can edit the content of the words in italic. But can I do anything else? Un-italicize them? Get rid of the icky "Elizabeth Has Sent You (document name) to Sign " and "Elizabeth (company name) says" parts of the message? Basically, if I sing up for the "individual" plan (10/mo), how much of this
Hi Experts,I'm developing connector for SAP C4C to Adobe E-Sign I'm using /transientDocuments rest method to upload the document using POST method.While making connectivity I'm getting error message as "Not Found Resource Not Found".I'm using below URL POST request.https://secure.na1.echosign.com:443/api/rest/v5/transientDocuments.Providing Access-Token at header parameters and all other parameters at Body level and i have used JSON format to build the Body like below.Body = "{\"File_Name\":" + "\"" + File_Name_Value + "\",\n\"Mime_Type\":\"" + Mime_Type_Value + "\",\n\"File\":\"" + convbase64 + "\"}";I don't know in which format i need to build the body in SAP C4C SDK through ABSL scripting is it ok to use JSON format as above ???While this is working as expected with the POSTMAN Tool as belowKindly help in this issue.Thanks,Siraj,
|'m hoping someone will be able to assist.I've created a questionnaire which I'm trying to add form fields to, but the system is rejection my conditions as it says I'm creating a circular reference.Let's say for example this is the text with my data fields. I basically want the other options to the question removed once a selection has been made. In other words, if I select the 1st answer, options 2-4 must be removed. If I select the 2nd answer, options 1, 3-4 must be removed etc.I added the condition as follows for each but its creating a circular reference.How do I load a condition so that this works?
Hello. Can somebody please point me in the right direction to add my logo and signature to e-sign emails? Also, I'm typing the same email over and over, and wondered if there is a standard email that I can set up to choose from (eg. please sign where indicated, or attached is your......, please read over this and e-sign" Thanks,Robyn.
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