Adobe Acrobat Sign

I cant login in to Acrobat Sign despite having an active Creative Cloud subscription.   The solution stated here not helping as clicking the realtime chat option bring back to the same Acrobat Sign login page and the loop continues from the warning message to the rest. How to sort this?

Hello,Please can you advise how someone can stop the document from being attached at the end of the document?I am working from a business account and cannot find any information as to how to stop the audit trail being sent with the final document.Many Thanks

Hi there,I have a document that has three separate signature fields. The signer only needs to sign one of the three fields (as the document contains 3 different sections where the signer must pick just one). Is there a way to make the signature field not mandatory so that my signers are not forced to sign each of the 3 sections when they only need to sign one of them? Or can anyone think of a work around for this?Thank you!

I have to affix digital signature using DSC separately on multiple pages of a pdf. Everytime I sign using the DSC, it starts verifying the digital signature. This step of verification takes a lot of time.Even if I disable  Edit - Preferences - Signatures and click on More next to Verification, and then tick off the "Verify signatures when the document is opened' box, the verification continues everytime.Please advise how to disable signature verification eveytime the signature is affixed.

Hello - I send agreements through Adobe Sign using my work account. When I send out for signature, the recipient sees "Adobe Acrobat Sign on behalf of ....." as the sender instead of my email address.  This often results in the email going into the recipient's spam account. How can I make it come from the email address of my account? Thank you in advance,Beth

On Friday and today, I logged into my account to send a document, and I got an error that said, "You are not authorized to send documents for signature. Please contact your account administrator." But I am the only one that uses this account and am the admin. I have never had this error before, but it's prevented me from sending out docs to 2 people so far. Why is this happening and how do I fix it?

I have a strange beahviour here.One of our colleges with a regular user account and Acrobat Pro signed to it can't log into Adobe Sign. There is always an error:"Please accept the Adobe Acrobat Sign invitation previously emailed to you. If you have questions, contact your account administrator."Support chat was going nowhere, just the usual "remove license and add again" which didn't help.All other users in the team with Acrobat licenses don't have this problem. Any ideas? Cheers

Hi,I am sending agreement using apex code in salesforce system. But I have notice the reminders for sign is sending contibously even when Automatic property(echosign_dev1__Enable_Automatic_Reminders__c) is set to false in system.Can anybody helps to know if anyhow we can control reminders notification at the time of sending Agreement for sign?Thanks in Adv.

I sent out confirmations at my job, and trying to see if there's a way to cancel a bulk of agreements for efficiency purposes. Thank you!

We used to be able to send multiiple documents for e sginature. Now getting a new window and an error message . 

I deployed Sign for an office. Soon after, they started reporting attachments not appearing in efaxes they've received. Has anyone else experienced this and know how to fix?

Hello everyone,  I cannot  visualize a document that i am trying to generate via Document Builder. Here is the output when i press Preview button: Any help would be appreciated. Thank you,Marie

I need a recipient template.  I send a monthly invoice to the same recipients each month but the document is different. The only options I have found in Sign keep the doc the same and change the recipients. I need to auto populate the emails for signers and cc recievers and the signature fields.  Suggestions?

Although our account for send for signature is under my name and then the company name, I would like to change that so instead of the customer seeing:'My Name' Has Sent You 'Document Title' to Signit instead just referenced our company name instead.'Company Name' Has Sent You 'Document Title' to SignIs that possible?

hi, Can you please share any resources to learn the data model for the webhook data received for different Adobe sign webhook events?

Hello!We have created an Agreement Template using Document Builder and we're attempting to then use the Batch Agreements feature to send.It works when there is only one record based on the query, but when there is more than one record that meets the criteria, the Apex job fails and shows this message:"First error: Document Builder:You have uncommitted work pending. Please commit or rollback before calling out".I googled that and none of the results that I found were specific to Document Builder/Adobe Sign - and to be honest, that level of coding is above my head.Prior to this "real" attempt, I did try this with a v simple template and it worked to create the batch with more than one record. So, I suspect that some level of additional complexity in the template is creating the issue.Does anyone have any insight on how I could troubleshoot this without learning Apex overnight?Happy to share any screenshots that may help.Thank you so much,erin

Whenever I try to login on my account i get a "Something went wrong" message.This has been happening since I created my account about 2 months ago.I've tried every way of logging in i know off, on the adobe website, after clearing cookies, in incognito mode, in multiple browsers, on my phone and pc, on other wifi, in the creative cloud application. After removing every single adobe related file off of my pc and it always gives this exact same message.I have tried contacting adobe multiple times and in multiple ways, i've tried using the chat thing multiple times, each time making the ai send me to an agent to help, sometimes sending me through to a more specialised agent, which ended up with help that doesn't work or straight up closing the chat.I'm on a school account so I've tried contacting the people who oversee the licenses but they said they couldn't do anything and i needed to ask adobe for help (I'm on a seperate account without the license right now). I've tried sending emails

Buenas tardes, alguien me podría indicar cómo puedo cambiar a un destinatario de un contrato en Adobe Sign, donde por error le solicito firma y yo sin embargo simplemente necesito que reciba copia del documento ya firmado; no me da opción de editar y cambiar eso, solo me deja añadir o sustituir destinatarios, pero no sobre un destinatario ya fijado no pedirle firma y solo que reciba copia 

After completing the document there is no option to submit. It can be downloaded, the downloaded document is clear of data. The only option is to print, complete and sign in pen. If the downloaded document retained the data, it could be emailed but that is not an option either. What is the fix?

Hi,When I'm trying to use the sign in person function on the acrobat sign app, once I have added the form, and email address and clicked "sign" the following error message appears on the loaded screen.The page you are trying to access is not valid.Can anyone help figure this one out as I'm stumped

Integrate may not be the right word. What I am wanting for the business I work for is this: Our therapists will be using a template to do evaluations. I want them to have several options to choose from say under a specific category. When they choose that specific option, I would like it to then integrate into the summary of the patient above. Does that make sense? The other options can disappear, no longer be present. But example: Summary: Patient presented today ready and able to work.  option 1: (patient) presents with heavy breathing and swallowing concernsOption 2: (patient) presents with smelly breathOption 3: (patient) presents with funky toe smells Then the therapist could select any of the options given to them, it would integrate to the above summary-and the remaining options would disappear. Please help me! 

Hi, is there a configuration for Adobe Sign that allows us to revert back to our original configuration, where we can either type our signature or choose from our standard signature template?  My team, as of the past two months, has randomly started experiencing these issues: 1.  They are prompted to re-sign their name free-hand.   There is no longer an ability to type their signature.  Their existing signature template is not provided as an option to choose from.  This scenario does not occur with each document submission, but occurs in an apparent random manner. 2.  Their signature template (aka, pre-signed signature) is presented as an option to choose.  Again, not every time but randomly.   When their signature template is presented, it is not always their original signature, but rather a recent signature (such as from that same morning, for a different contract, which they had to sign in free-hand format). 3. Th

Al finalizar el proceso de firma por todas las partes no se envia por mail copia del documento firmado en pdf. Que hay que hacer para que se envíe?

I am having trouble using Fill & Sign.  But the ONLY community I can find a "Create a Post" button in is the "Using the Community" community. HOW DO I POST A QUESTION ABOUT FILL & SIGN?! Sorry to yell, but this is a product I've paid for, and a very important, very time sensitive thing I'm trying to use it for.  I cannot find any other posts about the problem I'm having with Fill & Sign, but I can sure find a lot of posts from people asking how the hell to post a question!  Just no answers that work.

How do I Change the order for signing the documemt if the first person hade already signed? I would like to change the following persons signing the document but cannot don't how to do it if it's possible. I dont want to replace the person signing but simply change the order that the remaining persons signing the document are supposed to.