Adobe Aero

I'm struggling to edit files with image anchors, as when I open the file it asks me to locate the image to even be able to edit this. Where as before I just had a holding image in the file, this makes it difficult to edit the file as soon as you move away from an actual image it just  goes to a screen with a picture of the image anchor that you can't seem to get out off you can't even return to the Home Screen, I'm working on an up to date iPad Pro. I've tried this on other devices and this is the same. Is this just me! This is not a helpful update in fact its a pain 

Hi,I'm just starting with Aero and need some help.I am using an image anchor and have the object appearing. I then have two other layers that I want to appear, when the object is tapped.The first behaviour I have set up is that when the scene starts, the 2 additional layers/images are hidden.When the main object (that is still displayed) is tapped and a new image displays.If the main object is tapped again the new image is hidden.However, if the new image is tapped, a 3rd image displays. If this is tapped again it is hidden, and so reverts to the previous state.Is it possible to get this to work? And if so, how do I set up the Behaviours?Thanks.

Hey Adobe Aero Team, Is there a way to reduce the file size of an aero project? There are times when I want to swap a image anchor or I delete assets from my project, but the file size actually grows instead of shrinking. Does this have to do with the assets being stored in previous projects? I tried deleteing past project in the "Manage Projects" section, but I haven't seen much luck there either. The only way I've been able to reduce the size is by making a whole new project and making sure I don't do many edits.  Thanks for your help!

Hello All, I've created an animated png sequence in photoshop to import into Aero. I imported the zipped file of the sequence. When imported, a white background appears despite saving it with an alpha channel. The images play just fine using the behaviors but the background is a problem. I double-checked that the background is actually transparent by importing a single png from the animation sequence. The single image (light blue bar on the left) has no background. Hoping you can shed some light on what I'm missing. Thank you so much! This is a screenshot. Hoping

I'm having a problem with the adobe aero experiences that I created using geospatial creator. They are working fine sometimes, but at sometime it's impossible to load the experiences. i don't know if it's a problem with the server of adobe or what's the problem, but this experiences are made to be viewed from a lot of people, but at some hours (when I need it the most) it's just impossible to start it. its there a way in which I can solve this? I Don't know if there's a pay version which can improve the server or the capacity, I don't know..  can anyone give me some idea? thanks 

I have Been trying out the New Adobe GeoSpatial app and I;m running into some issues. 1) Aero seems to fail importing the 3d data from Google when an address is used. coordinates work 2) Cant create a Sharable link. Get hit with an error message  3) iOS version can't open any file with Geo Anchor so its impossible to test. 4) Cant install on Mac silicon computers Please let me know if you have found solutions or work-arounds to any of these issues

I created 3d text model in Blender and exported it as .fbx , but failed to import in Aero, it showed "Reason: RT3D Import failed".Then, I exported the model as obj file. It imported to Aero sucessfully(. obj + .mtl in zip file), but the texture dosen't showed, only showed in white color. Afterthat, I also tried .usdz and .gltf , it had same problem, can't see the texture.I am using macOS.

I sculpt my models in nomad sculpt, paint them in procreate, re-import the textures to nomad sculpt and export them als glb for aero. Here they suddenly have gaps or look torn. The gaps disappear when getting closer to the model. Any idea, how I can avoid these gaps? (See the two leaves, the beard or trees / trunks)Thanks

Hi, I'm new on Adobe Aero and I followed a tutorial and ready to see the outcome. When sharing the file is stuck on loading 'preparing scene'. I have tried several file sizes (original 70mb) and even a file with not even 5 mb neither of the two work. If I want to open the file on my phone (app), I only see a black screen. Does everybody has the same issue? If not how did you resolve it?

Hi,  I have installed Adobe Aero on my Mac and iPhone as well, and the Anchor Type > Location option is missing. I installed and uninstalled the app several times without success.  I have no idea what or why it is not working. That option is key for this app.Do you have any idea how I can bring back the location option? Adobe Aero (Beta) version (0.23.4) Cheers, Angel 

I'm reading about the 'Follower' behavior in Adobe Aero, and it made me wonder if building a very simplistic Pac Man game maze might be possible. The bumping into walls might be hard, but I'm curious if I can have the 'ghosts' follow the player using Aero 'Follower' behavior is what I'm trying to test. I will try it out anyways but just wondering what tips anyone can forsee?

i can't use aero. i had downloaded it and tried to enter but there was just an errorhow can i use it? TT sad

I'm using Aero on an iPad and I can get all the way through the tutorial but then I get a stuck in a "Loading your documents..." continuous loop. Also, when I try to open in Windows it's completely blank. I've tried:Different accountsDifferent iPadsCompleted the tutorialBy-passed the tutorial 

I open the app and it's just stuck on loading documents and have no dicuments to load. I can't do anything on it at all

Hi Support team I recently took a dive into the world of AR on a client project. I work in the field of medical device design and suggested we use Adobe Aero to show of new product concepts at a trade show our client had a booth at. Overall I was impressed with the speed and simplicity of workflow for getting a instrument and consumable from Solidworks into Keyshot and then into Adobe Aero.  This worked really well for me and I was quickly able to itterate with differenc colors, textures, labels etc. BTW, I suggest that you develop some videos on this workflow as it would be useful for other Industrial Designers like myself.  I did however run into one rather significant issue that I was not able to resolve. This was the fact that when my client scanned the QR code I generated and loaded the experience on their iPad some of the parts in the experience were simply not there. For example I had an instrument, consumables, tablet display and barcode scanner. And fo

I imported a tree glb file (tree model & textures, all in a zip folder) into aero and it retained texture and model info correctly, I can view it correctly in edit and preview mode. However, when I try viewing it using mobile with Aero viewer, it does not work, the model is grey/yellow and texture info is not retained. [correct model:]  [yellow/grey model in preview: ]   

On the Aero website I clicked on try Aero Beta and Aero Beta was added to my creative cloud subscription.  I installed 0.23.4 build 125 and it does not start with the Earth and does not have a geolocation option.  Is there a difference between Aero Beta and Aero geospatial Beta?What am I doing wrong?Is there a link to signup for Aero geospatial beta? Brad Carvey

Is this the right place to share or beta test our finished projects and WIPs to get feedback from the community? (I haven't found anything like this in the discussions and there is no category for it) I have a finished project released in 2023 which I want to share on Behance. I had to make a few adjustments on the files, and now I'm not sure if everything is still working the way it should …

Hi - I am playing with Aero and tried to launch an experience on my pixel.  It works via teh QR and the direct link - but when I try via an NFC tag (using the same link) - it brings me to ar.adobe.com/landing - not the actual experience.  Any ideas?

Hi there, I have checked the "snap anchor to the ground" option and placed an image sequence asset on the second floor with occlusion masking but the anchor point seems to be shifting around when I go up and down the stairs. (see attached video clip) Is it supposed to be that way? If it is, object/asset alignment problems will occur, especially when creating an AR experience across different height levels where there are staircases or different floor levels.Is there any other ways to overcome this issue? Any help will be appreciated. Thanks! Another problem is that when I activate the AR from the link or QR code from the 5th floor for example, it will regard that as the floor height and I could see my image sequence asset on the 6th floor.It would be nice to have a feature or function to get the altitude of the user and set the anchor point accurately. For example, when I activate my AR experience from the 5th floor, the asset should be on the 2nd floor corridor.

I have registered on this website, but I still can’t see the location in the AERO software menu?I have registered on this websitehttps://forms.office.com/pages/responsepage.aspx?id=Wht7-jR7h0OUrtLBeN7O4cBei4bwCXlKnlkBhxWTf-JUNE9RRU1RQlEyVkVETzUzWVNRS0hPSjFPVS4u I am from Malaysia