Adobe Aero

I recently logged in new adobe aero and my starter assets don't work. I've tried it on a few iPads and it's the same result. I only see the icon that it's loading and after 2 hours the starter assets don't show up on the screen. I need a way to fix the problem.

Hi,I’m developing an AR experience for a project and testing location-based anchors in Bratislava. I’ve placed anchors at several locations and tested them in combination with masks, as the project is site-specific. I used various devices, but I frequently encountered either an "unable to determine device location" message or, after some time, an AR projection appearing in the wrong place. I even tested it on an iPad with LiDAR. Is there any way this can be fixed, or are location-based anchors simply not reliable in an urban setting?Many locations just didn’t work. Thank you for your response.

Hiya is there a work around for those who cannot generate links due to account restrictions? My account is linked to my university for the student discount however it now means I cannot generate links because of that. Is there any work arounds for this? If not are there other ways/applications I can use to create AR work?

I am trying to make something rotate - like a wheel… but it rotates around a grounded center point, even though I have "CENTER" as the Pivot point… it still has a blue "grounding" anchor at it's base… so what I make it spin on the z_axis… it rotates around it's bottom… not lie a wheel… I just tested again but this time I grpuped it to itself… and now it works as expected. Another test with a pre-made objects from the Abstract shapes library (the star) also yeiled the same unexpected behaviour as my imported circular image. But when I grouped that, it works.

Hi I've tried on both my mobile and my iPad however the glb are greyed out and not letting me import. I have tried to different files from different programs. 

I can't create links.This error recurs from time to time, and it usually lasts all day. sad   

Objects in a scene with a location anchor seem to drift around quite a bit from where you place them, even when you're just standing still looking at them Altitude only seems to change give or take 10 cm or so, but horizontal plane position can drift around up to a couple of meters from where you set the object to be ... even when you're just standing still and not moving the phone ... i.e. they move around with a mind of their own while the scene is running Hoping it's an app bug that's being worked on and not just a factor of GPS accuracy that will always be a problem

The aero project that I created doesn't open on my samsung s24+, but works well on a google pixel 9.

Is anyone else having this problem? I've constructed a simple 4 layer file in Photoshop, imported it into Aero, and it shows up flattened. When I look for the Layer Spacing controls in the Properties Panel, I don't see anything like the guy in the Using Surface Anchors video describes. I've tried to scroll down as I've seen the issue of fields appearing "below the fold" in the Aero Behaviors Panel. I've also tried tabbing from field to field just in case that reveals some "hidden field" that I'm not seeing in the UI. Is the some catch or something I'm doing wrong? Thx in advance for any help.  

 You can look closely at the images below to see that the model was crushed in the augmented reality environment, although when previewed in Aero everything was still ok. Does anyone have any ideas on how to use it? Thanks.        

I don't have any access to benece contents 

Hi I could really use some quick help. I've created an AR scene in Aero and am trying to export it as a USDZ file so that it can be opened on other devices. Every attempt gives me an "Export Failed" error, with a further message of  "Unable to read file". This is particularly confusing as I am trying to write a file, not read one. I tried exporting a scene that I made and was able to export a year ago, and got the same error. Does anyone know why this may be happening? And how I can fix it?

Hi, I have several existing links in Aero that are now not able to be updated. The only error I get is when trying to apply the changes to the experience: Unable to Update Link: Something went wrong. Your link still works, but is not updated.I have tried reinstalling, clearing out the project and trying again, and even recreating the experience. Nothing is working. I am on version 0.24.4. I cannot edit existing links or even create new ones. How can I fix this?

The proximity trigger failed to engage on multiple attempts. All other triggers seem to work fine in triggering animations like bounce or spin. It worked before just fine. Could this be network traffic, a bug in the latest build? Is anyone else experiencing this issue?

Testing Geolocated Projects Remotely with GPS Spoofing I'm working on a project using a geospatial tool to create an Aero experience based at a specific location. To test and refine the project, I'd like to simulate different locations from home rather than physically going to the actual site every time I make a change. I've heard that GPS spoofing can be a solution, allowing developers to mimic different locations on their devices. However, I'm not entirely sure how to set it up correctly or if there are any potential issues I should be aware of, such as app restrictions or accuracy concerns.Has anyone here used GPS spoofing to test geolocated projects remotely? If so, what tools or methods did you find most effective ? Are there best practices to follow to avoid potential pitfalls?I'd appreciate any advice, tools, or experiences you can share!

I have verified this bug by opening older files and they too have switched their xyz positions.  Is there a control, setting, or function that will correct this? 

Hi everyone,  I'm encountering an issue with Adobe Aero after preparing my AR elements and sharing the link for visualization. When I click on the shared link using my phone or tablet, the AR experience doesn't work as expected—nothing appears in AR.Here’s what I’ve checked so far:My devices are compatible and have the latest version of the Aero app.All necessary permissions (camera, etc.) are granted.I've tried opening the link on multiple devices, but the issue persists.My internet connection is stable.Has anyone else experienced this? Any suggestions on what might be causing the problem or how to resolve it?Thanks in advance for your help!

I've been playing, teaching and working with Stager (formerly Dimension) and Aero since their incarnation. The Aero Desktop app interface is still looking messy and behaving like a true beta version indeed. But hey, it works, and with a lot of work-arounds and getting used to its awkwardnes, producing AR content is great fun !   But the mobile (iPhone) app is getting buggier by the month. Finding projects, loading, previewing, recording, and exiting them, is failing more and more often. Especially with location-anchored projects.   • When I try to open them from my Files tab, they won't load due to an error: "Editing location-anchored projects is not supported on iOS. Open with Aero desktop (beta) to edit." But I don't want to edit it, I just want to preview it. Now I have to open it from a Shared link I sent to myself as a message...   • When I afterwards try to re-open the recent location-anchored project from my Recents list in the Home t

About a month ago I created an effect using the Geospatioal feature of Adobe Aero. Today, when I generated and read the QR code, I got an error as attached. Does anyone know why?

QR codes are not working for Android devices  android users are not able to download aero beta app, it says that it's in early release. What is a work around here? 

Le Thumbnail ne marche pas dans la partie share.J'ai essayé une quinzaine de fois d'uploader un thumbnail mais ça ne marche jamais...

For the same project, I can't create a link with account A, but I can create a link with account B. 

Cant tunr on full audio file ( There are files attached below ). I really hope the Aero gets better and better.   

When I design and preview my product, I import a box into it. However, after generating the QR code and using it in real life, the box disappears. This issue also occasionally occurs with other objects. 

I'm having problems with Adobe Aero. Importing files (jpg, png, jpeg, psd) does not work. I've loaded these files using drag and drop and using the import button, and it still doesn't work. Aero just loads the file endlessly. I've tried restarting the program, I've tried restarting my computer, I've tried updating my computer drivers (they're the latest now), I've tried uninstalling Aero and reinstalling, I've tried installing newer versions and NONE OF IT HELPED! Still the same endless file download ring. I have Windows 11 and two months ago I could work normally in this program and there were no problems with importing.But the stock objects that Earo has in the left panel starter assets are loaded and used without problems, as expectedIt opens some png and jpg files, but I don't understand why some are imported and some are not.And one day, when opening an old project (two months ago everything worked just fine), these errors came out and out of 10 objects only 5 were loadedWhat I mu