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Hello, it's my 1st time using aero. I'm trying to import some blender models in the .glb format but this error pops up. I read that .glb is the format u want for 3d, but something has to be wrong. My friend is opening this file on his pc no problem. Has anyone encountered this issue before?
Is Aero development still on-going or will there be no further upates?
I want to put objects below the ground plane but there is a shadowy plane at the ground level. Is there a way to turn that off?
Aero still isn’t generating shareable links, and it looks like everyone is dealing with the same issue. Unfortunately, there’s been no meaningful update from Adobe. It’s been several days now, and you’d expect at least some official communication by this point, something to confirm they’re aware, actively working on it, and ideally, an estimated timeline for a fix. Since we’re all in the dark, I’m wondering if anyone has looked into alternative platforms. I’ve been trying out 8th Wall, but the learning curve is real. It’s not as intuitive as Aero. For example, triggering an audio event when an image is tapped feels like a coding task, not something handled by a simple dropdown or toggle. Has anyone found any other tools that are easier to use or better suited for quick deployment? I have an event coming up on the 14th and I’m seriously concerned I’ll need a reliable Plan B.https://www.thefacesoftheunknown.com/stories-from-the-creek
When using Location AR to display 3D data that you have created yourself, if you are more than 500m away from the anchor point, it will not be displayed. Is this adobeaero's specification? Or is it a specification of Google GeospacialAPI?Is there any way to display the data beyond this 500m limit?
Is there a build that wil work with the Apple Vision Pro?
Report! aero server failure, resolved in Japan.
I have tried for days now, but I can't create links. From the comments of others, I can see that many are experiencing the same issue. I really need the links/ QR-codes for my project today!!! Is there any updates or possibility of it being fixed today? Is anybody still able to create links and could help me? I have the real. files and only need the QR-codes
I have products and links based around clients and customers and ive been getting complaints that their links are now working anymore. I cant update links or create new stuff PLEASE HELP.
Aero will not share new projects or display existing projects. Many users are reporting this - please respond
When I scan the qr code, it takes me to Adobe aero app, and starts loading, before the camera opens, an error message appears “Check your internet connection and try again” this problem has been appearing since several days.. A
Hello,I have been working on a project since last month. The share link worked fine. But it has suddently stopped working since 2 days. I have my submission due. can someone help. I now cannot create a link. I keep getting a pop saying - unable to create link.
All my generated qr codes are not working anymore. It is also not possible, to generate new qr codes. It looks like the service is down. Tomorrow I have a meeting were i need the scenes, it would be great to have it working then.
I have the same issue like a lot of people. Last wendnesday everything worked. I need the links tomorrow for an important event. I had contact with the adobe support all day long. They sad, that they will conact me with a phone call. The problem is really urgent. I even can't generate new links.
Issue loading scene: "There was a problem loading the scene" Check your internet connection and try again. Upon further investigation, my internal link manage file says: ERROR Failed to contact the origin. Generated Thu, 29 May 2025 22:55:47 GMT Request ID: 8f-s3LXlND0ybMS6wiXHdNd90M8fL14uXWVLM98vPHD3Y0-9fxV4AQ== This is for my AR that has worked consistently for the past year, 1000x.
None of my QR codes are working and I use them for my clients. They're starting to get upset. Is there any updates from Adobe? That could tell my clients.
Does anyone know when the adobe link sharing thing be resolved. is there any update provided.
It seems that none of the AR scenes are loading through shared links or QR codes in Adobe Aero, this includes both my own projects and even the default Aero experiences. I've tested across multiple devices, and nothing is working. This issue is severely impacting my work, as I have clients who are relying on these QR codes for public-facing projects. Can you please let me know when this will be resolved or if there’s a workaround in the meantime?
So I spoke to a technical assistant this morning, about the issue that I know a lot of people are experiencing. The red pop up box saying unable to generate link. This is the response I got. "The next update will release in the last week of this current month and you will surely see the issues be fixed in that." Everyone please get in touch with assistance as well. This will help create an urgency and get a fix sooner. Waiting till end of the month is very late. Im sure a lot of us have deadlines within this week.
Even though I reduce the file size, I still get a warning message saying that the link cannot be created. What could be the problem?
I'm using the latest Adobe Aero pre-release with geospatial, and I'm not able to create a shareable link. When I click share, it get's stuck on "Setting Up Project" and never gets any further. I've tried uninstalling and re-installing, and I'm on a personal account.
Hi allI have been trying to create a link for a project I have been working on and everytime I try it I get an error message "Unable to create a link". It's not size related as I tried with a smalle project (4mb) and still get the same issue. I am on an iPad running latest versions of both iOS and Aero. Also on the desktop version (Windows 10) I get a similar issue: no link is created but I just don't get any message, it just dismisses the "Create link to AR experience" message with no further action. Any ideas? Thanks!
Lo hemos probado en conjunto con compañeros, diferentes proyectos y NO FUNCIONA.
No funcionan los QR, dan error, ayer funcionaban perfectamente
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