Adobe Aero

Aero has bug, I cant see Antthing, when I scan QR code, maybe Aero can't turn on camera in mini app.

So, Adobe Aero was officialy released in November 2019, today is April 2025.  over 5 years have passed and we are still in Beta?Is this software going anywhere?wouldn't be better to just remove the software availability and end it? so much promisse for no delivery. There is no information on this software roadmap or even if it is still being developed, so I will not expect any updates.Adobe investment in 3D, AR, VR, MR, XR.... it is very short of providing good results and tools, substance is the best one and it was not even developed by adobe (adobe just bought it).Adobe is only good for photoshop / illustrator, inDesign,  premiere and after effects and even on these you are loosing ground (I prefer davinci resolve to premiere and after effects) and even photoshop is loosing ground to other providers that have decent software with perpetual licences.

Hi all!Long time XR developer, first time Adobe Aero user (surface tracking beats all other webAR options rn - very nice!)I have a tree with an animation exported from Blender. If i import this back into an empty blender file, everything is there and works as expected, animation is looping properly after 8 seconds/200 frames. If i import it into Aero and play the animation on start, it always cuts off at 4 seconds.I checked the few settings in the Aero animation panel, the clip length is set to 8, speed to 1, no transition and it's set to looping. Even if i extend the animation to 16 seconds (since i thought it might be a bug where it just cuts the animation in half) it stops and jumps back to start after 4 seconds.If i import the same model as fbx, it works fine and plays the animation in full but the materials don't look as nice. Any tips??

I’ve created a commercial location-based AR experience using Adobe Aero, and I have a question regarding Android devices.According to the official documentation on “Available language versions for Adobe Aero Player (Beta) on Android,” only English is listed.Does this mean that devices with a Japanese language setting are not supported, regardless of the device model?Additionally, I would like to know whether the limitation is due to the device’s language setting (e.g., Japanese UI) or the device’s geographic location/region setting. 

I’m planning to shoot a live performance video of a musician using Adobe Aero with AR objects included.I’ll need to color grade the footage later, so I’d like to shoot in LOG.Is there a way to incorporate AR using Adobe Aero while keeping the footage in LOG format?

When will more devices be added?Just tested the aero beta, because working in a marketing office, this could be a great tool to use.But the lack of compatibility with mobile phones makes it a No Go at this point (My phone is not that old, and I can't install the aero viewer app).On my brief testing of the software, one thing I think would be good is some control over lighting, even if it is just changing hdris and environment rotation. Until this issues (mostly compatibility) are resolved, there is no point in even test it unless you have a an iphone or a recent somesung galaxy to test... but to make a professional work is useless. I.e. If I create an experience to be used in a museum, only a handfull of people will be able to use the ar. There are better options at the moment, hopefully Adobe will make this a great tool.

Hi I'm Andi, a 3D-artist based in Munich. I recently started experimenting with Adobe Aero and imported some assets from Cinema 4D. So far I haven't found a way to make transparent materials like glass to appear correctly in Aero. Is there a way to make this work? Most of the other Redshift materials I've used work great so far, unless there are some more complicated nodes involved.Another question that came up if there is a way to add lighting in Aero or does it just work with baked lighting? Would be great if there is a way so that the model catches the light and reflections of the environment. Is that something that's on the roadmap?Thanks for any kind of help. 

Hi everyone,I'm currently using Adobe Aero Beta (Desktop) and I'm having an issue where imported assets (including built-in assets) do not show up in the scene. The strange thing is — these same assets were showing properly before . Now when I add them, I can see their names in the Scene panel, but nothing appears in the viewport. And also, my previous project also show nonthing in the panel.Here’s what I’ve tried:- Delete & reinstall Aero- Restarting Aero- Creating a new project- Using different built-in assets - Checking position/scale (set to 0, 0, 0 and scale 100)- Internet connection is stableI’m using ASUS TUF Gaming A15 with NVDIA GeForce RTX 4050 Laptop GPU.Is anyone else facing this issue or knows how to fix it?Thank you!

I am new to Adobe Aero and downloaded it for an assignment, but when I go to create it will respond to any button except, starter assets. There is no response and nothing will apear when I click anything under it. Is there something I am missing as to being to use Aero? I have beta for desktop downloaded.

I have a question regarding how Aero does things after my license runs out, or I switch to a different account. I made a few AR-experiences with Aero for an important project (with active QR-codes). The problem is that my Uni Adobe license run out of time and I only have 6 more days of access.  My question is can my experiences still be accessed via QR-Code, or are they simply gone? And or is it possible that I switch to a new account, and can I have access to the experiences then? 

I'm experiencing multiple issues with Adobe Aero: Installation Issues: I’ve tried installing the app on three different computers. When I click the installation link, it opens Creative Cloud but does not download, and I can't find Adobe Aereo in the Creative Cloud app.Crashes on Publishing: On one computer where I had previously installed Adobe Aero, the app crashes every time I try to publish a link.Android Visualization Issue: On my Android phone, the AR experience displays as a black screen. I’ve seen others reporting similar issues, and I’m unsure what to do. Has Adobe Aero been discontinued? It seems like there are multiple unresolved issues affecting users. I’m giving a workshop on Adobe Aero next week, and I’d like a clear understanding of what’s happening with the tool and why people are having trouble installing it. Any guidance would be greatly appreciated.

I know people are asking about updates. Is there a time for Aero to come out of Beta? I attempt to teach it every Winter semester. As it's been stuck in Beta for the last century our IT department will not install it which limits what I can do. Why is it still in Beta? 

Hi,It's been a long while since Aero was last updated (over one year actually) and it seems there's very little info as to when the next update will arrive, let alone a development roadmap or 1.0 release date.Does any of you know if there is still some development going on? And if so, when it will be updated? Thanks!

Wondering if the desktop version has been updated or will ever come out of Beta?  Any new updates coming to the iOS or Ipad versions?  Thanks ahead of time for your response! 

Hello !in my aero project, I wish to stop a soud file which has been launched by a push button.But, I can't find the stop button.Any idea about this issue?thanks

Ecco la traduzione in inglese:"I have a problem with the animations. After importing an FBX from Clo3D, I have an issue. The avatar moves without any problems, but the clothing remains still at the starting point. Any advice?"

Hi,I am building the AR model of a museum artifact and I would like to set up buttons on the artifact to show info bubbles about certain areas or details of the object. Is there a way to switch between a "shown" and "display" state for the info bubble so that users can simply deactivate it if they want to, but also reactivate it if they need to read it again?Thanks

An error message after scanning QR code on iphone without App installed. Something like "Trouble when loading experience. Experoence may have been deleted"

When scanning a QR code, users aren't able to see experience unless the Viewer is installed on their phone for Android. In the past, users were able to see the experience without having to download. Reproducible: Scan Aero QR code without app installed. User is taken to Instant App screen to download the instant app. User is then sent to browser instead of experience. Latest version of Instant App on Android. Expected Result: Showing of experience after instant app downloaded. 

I want to use Adobe Aero Geospatial Creator on Windows in Japan, but I can't use location with Anchor.Also, when I request a press release for Adobe Aero, a download link is not sent to me.Is the use of Adobe Aero press releases not allowed in Japan?Or is it currently not available on Windows?

Hi! estoy teniendo problemas con el programa Adobe Aero con la importación de imagenes. Me marca los siguientes errores:  Para probar, puse un elemento en 3D que si se pudo visualizar pero cuando puse una imagen del mismo programa no se podía visualizar, aqui adjunto prueba:  Necesito ayudar para solucionar esto, es muy raro que pase con las imagenes que pone el mismo programa y se no se puedan ver, solo se ven los contornos. 

When patterns are applied in Dn with a "repeat" value of more than 1, the added patterns repetitions do not apply on import to Aero - completely breaking the artwork. 

Hello, i've been trying with no sucess to bake the deformers like spline wrap and bend deformer in Cinema 4D, and then exporting in GLB, FBX or GLTF to open them in aero. When i do open the file, and put the animation, it just stays still, doesnt work at all.I tryed point caching, baking the deformer in the timeline with rotation, scale and position, and nothing works. Any workarounds that I am missing?Thanks

Can Aero support web based AR output? I need to know because I want to create AR projects that don't require users to download an app to experience them. They will be purely web-based, so all you need is a browser.