Adobe Learning Manager

First, when I attempt to upload from Adobe Captivate 9 to Prime, I do not enter into the Module section describe in the video Adobe Captivate Prime: Publish Modules from Adobe Captivate 9 - YouTube, and do not have the opportunity to Publish. the Module. What I am doing wrong?Second when I attempt to upload the Adobe Captivate 9 content manually from a zip file, the content does not play, it just spins.

Sorry, you may have not seen my response to another person's post, but I have concerns about the way Prime handles adding new modules to an existing course. It would be very, very common to have to add modules to an existing course as the course grows. I'd like to know how this "retire the course" is going to effect scoring and history, etc. See below..."How strange. I had the same issue, found it very hard to figure out how to add a module to an existing course. This is something that could happen a lot, so my question is. If I have to duplicate the course, and then retire the "old" course, do I have to 1) Reassign the course to the people who need to take it, and 2) Will the lesson's results be transferred over (i.e. people who have already taken the existing lessons in the course.) I find this very messy and strange. Can you provide a little more information about it?"Thanks

How to add a course to a current certification

I've drafted two quiz projects in Cap 8 and uploaded them to Captivate Prime. I am testing the system to see what I can do with the combination of both products.How do I set things up so that a user can re-take a quiz after they've failed it? During my testing, I've just blown through the quiz questions making random answers so I never get a passing score. When I go back in, I find myself on the final slide of the quiz. Obviously, the LMS is restoring the quiz to the condition it was in when I left it the first time.How do I change that so my users can retake an exam any time they wish, or maybe, just after they've failed it and need to achieve a passing score?This is not my first experience with an authoring system and an LMS. It IS my first time trying to do this with Captivate and Captivate Prime.Thanks,Pete

I have created a bunch of users and after the fact would like to change the profile information for reporting convenience.  It looks like changes to existing users is related to changing their role from learner to Author, etc, or deleting them.  What do you do to edit the name or profile fields?  What if you misspell someone's name? 

Does Captivate Prime collect and report individual question data for reporting and analysis? I would need to be able to report numbers describing each question in a quiz and how many users selected each possible answer. I also need to be able to report for any user, exactly how they answered each question in a certification exam. I am still looking for anything in the documentation that addresses this requirement but haven't found anything yet. And now that we have a forum, thought I'd post this question.Pete

I've been unable to get Captivate Prime to record data from a simple M/C quiz built with Captivate 8. To ensure the problem isn't with my quiz, I'm working through all of the help files to make sure everything is set up correctly.The help files say that I have to configure the manifest file using the Manifest dialog, which is available through the Quiz>Preferences dialog.What are the required settings for SCORM 1.2 or SCORM 2004?Or perhaps a better question might be: Is Captivate Prime a SCORM 1.2 or SCORM2004 based LMS?Thanks,Pete

Hello, I am thinking about using Cap Prime as my LMS for my Captivate projects. However, when I put my recent project up, the TOC did not work and neither did the glossary widget. The option for the TOC did not show up on the screen. The glossary widget button was visible, but when it is clicked all you see is the X I created to give the learner the option to close it. The reason I wanted to use Prime is because Cap opens really fast on that site as compared to the LMS I was using. However, on the other site the TOC and the glossary widget worked. How do I fix this? Thanks. Tricia

We came up with our own workaround to get video to work on prime finally have succeeded. One step forward and two steps back though. We want to use iPads for training. Our module plays fine, however the iPad screen cuts off the right side of the image. The module was set up for ipad. Does anyone have a fix? What needs to change in Captivate 9 to make it work? We have two weeks before our company shuts down our department for failure to get anything to work. Are there any freelancers out there that we can hire to get us up and running on this? We would love to speak with you.

I was wondering if this was planned for further down the line, basically looking to change the colours for different courses and maybe add logo's or images

I have published a course using Captivate 9 and embedded video using the first option.  I then published directly to the trial version of Captivate Prime.  The video will play, but if I go back, it will not play and I lose the character animation and video.  The only way I have found to make it work properly is to publish it as a PDF and provide a link to DropBox.  I wonder if I need to create the video portion outside of Captivate 9 and publish on YouTube instead of Captivate Prime.My Captivate Prime trial ends today and I am not sold on this system.

I have created a bespoke drag and drop slide using the wizard in Captivate 9 and made this into a quiz. I have set an incorrect answer box and a correct answer box. When published and tested the incorrect box is displayed as expected when the answers are not correct but the correct box is not displayed and the slide simply progresses as set up in the on success properties. Any idea how I can get the correct box to display before the slide moves on?

I am not able to access the leaderboard for the latest enrolled course. I was able to acces it earlier and can check the points of my colleagues. Please resolve this.

I used the Prime template to add several users.Prime keeps telling me it doesn't recognize the manager email, but it is the manager email in Prime. The system won't recognize that column, so I added another column, and it errors out.

How do you change the clip speed on Captivate prime?

Trying to update a module following the video instructions in captivate prime. I click on the module name select change and choose my captivate 9 file and get a file type error cptx.

Hello,When trying to export quiz scores of users in a new instance  (not the default instance), the file is exported as random  .json  file.If I use another course that enrolls users in the default instance,  I can export quiz scores just fine.This is the error I get in the json file when exporting in the new instance:{"status":500,"developerMessage":"An unknown error has occurred","code":"INTERNAL_SERVER_ERROR","moreInfo":"www.acap.com/errors/reporting/InternalServerError","errors":{"error":"java.lang.IllegalStateException: Duplicate key com.adobe.acap.reporting.controllers.AdminQuizDataControllerQuestionDetails@64e074a9"}}This is for a paying client, so it would great if I could get a fast response/fix for this - Thanks-

how do I enable feedback for my courses ? help me urgently...

The Admin-Feedback Settings page allows me to edit all the questions except the mandatory question. How can I do that?Also, is there a global enable/disable for requesting feedback? I completed a course and never received a request for feedback. The Reminder Setting is set to On Course Completion.

Hi there,When I preview my quiz through Adobe Captivate (Preview > Next 5 Slides), I can go back and see the review of my quiz.  However, after I have uploaded it to Captivate Prime, that ability is lost.  When I go back it just shows the answers that I gave.  I published directly from Captivate 9 about three times with different settings.  Nothing appeared properly when signing onto Captivate Prime.

Captivate Prime will not let me use the same test in both the test-out section and in my main content section. I tried renaming the test in Captivate 9 and uploading the renamed test but CP said I had already uploaded the test. How can I use the same test in both sections?

The only browser that seems to work okay with my learning modules in Adobe Captivate Prime is Safari.  However, some of my friends who are helping me test content cannot see video in Firefox and the link to sending an email does not work in Google Chrome.  Am I missing something when I publish my Adobe Captivate 9 files directly to Adobe Captivate Prime?

I've had two users now report that one of the sample courses (Business Communications) doesn't allow them to complete the course.  They get through 3 of the 5 modules, but are unable to complete the 4th and 5th modules.  They get an error "Cannot skip modules in an ordered course".  Unfortunately, they're not trying to skip modules, they've watched and completed the first three modules, but are unable to complete the  4th.  How do I fix this sample course?

Is it possible to add additional courses to a learning program after it (the learning program) has been published?  I'd like to push out my Learning Program with the courses I currently have developed, but I know as I create more courses, I'll want to add them to the program as well.Please let me know.ThanksJen

I created a external certification and the learner atached a file with the certification. This certification is with the state: pending approval. It is supposed that the manager needs to approval the certification. How? i am with the trial version studying the product to be our LMS system. If I change to the manager profile I dont have any notification to approve.