Adobe Media Encoder

The same happends to me, as Exeter says. My map is named 15.0,.     Reference post:  https://community.adobe.com/t5/adobe-media-encoder-discussions/new-update-of-media-encoder-won-t-open/m-p/9801166   Title edited by mod

I'm tryiong to export a freeze frame, and ME freezes and causes Premier Pro 2021 to freeze.  How do I turn off Max Render? I cannot find it in preferences.     Title edited by mod

I run two vod channels for streamers and i am trying to set up watch folders that export the vod and then upload it to youtube. however when i tried to log into the second account on the second watch folder it logged me put if the first account on the first watch folder. is there a work around for this or is this an intended feature?

Encoding a 9 min 13 sec After Effects composition in H.264 format at 1080p30 with Hardware Encoding [Mercury Playback Engine GPU Acceleration (CUDA)] enabled, taking more than 10 hours to render. The GPU is using 0% for video encoding and the CPU is being used more than 75%. The same happens when I render/export something from Premiere Pro or After Effects.  Is it normal?Note: I've used some heavy effects like CC Light Burst 2.5, Glow, and 4-Color Gradient in the composition. Configurations:CPU: AMD Ryzen 9 3900xGPU: NVIDIA GeForce RTX 3070RAM: 16 GBOS: Windows 11Pr, Ae, Me version: 2021

H!Totally newbie amateur just want to have a hobby and making a shortfilm to competition.The film is quite ready and the sound in project is fine (enough for me). Now using Media Encoder to export this.Competition rules are simple:H264, 1920 x 1080, 25 fps for video and for audio stereo, 16 bit/s, 48 kHzSetting the encoder done and the result - fine video with sound so bad that it realy hurts ones soul. Something goes badly wrong with the voice! The input contains a .MOV file:And for audio a .WAV filePlease, you with skills and knowledge: It would be nice to learn about this and maybe to be able to make a decent movie.And so you don't need to ask - no money reward in this competition (like I could win) - just fun! 

Hi all,  Has anyone run into the following issue export a same as source file out of Avid and bringing it into Adobe Media Encoder? I attached the screenshot.  Basically, it's showing me it has no video which is not true. In addition, it is saying that the native frame rate of the clip is 2997 which is also not true it is 23.98. Pleasee advise!

I've put together a mix of songs with a graphic for a friends birthday, but whenever i run encoder it fails to finish. using the PresetYouTube Full HD 1080P. iove run it twice and it doesnt render properly. the video cuts out about 30 mins into the 3hr clip. i noticed in the log it says interrupted by user, but i never touched it. i have atatched the error log to this post   

Proxies files generated by adobe media encoder don't play, not in premiere and not on computer.. Just a frozen frame. I have tried just about everything, following multiple different online tutorials, presets, ingest settings, etc. However, the proxy files generated can never be played inside or outside of premiere pro. The original files do play (4k Drone Footage H.265) fine... But lag in Premiere timeline. Hence, my attempt to create proxies.  Has anyone experienced this issue or discovered a solution to this?   

Hi everyone,I have updated my versions of AME (15.4), and my script doesn't seem to want to work anymore. The script starts AME automatically from AE. I re-installed the AME 15.2 and it works. It's not a cache or preference issue. I tested the same error on two different macs. Thank you all  var ameStatus = BridgeTalk.getStatus("ame"); if (ameStatus == "ISNOTRUNNING") {    var bridge = new BridgeTalk();    bridge.target = 'ame';    bridge.body += 'app.getExporter();';    bridge.onError = function (msg) { alert (msg.body);  }    bridge.onResult = function(msg) { [...]  }    bridge.send();} //ERROR: TARGET COULD NOT BE LAUNCHED

Hello there! I'm writing because I'm not able to create proxy files for my Canon R6 Log clips. The problem seems to be the fact that Media Encoder doesn't read the HECV H.265 files, infact I am not even able to import these clips inside the prgram. But if I use my second camera (whose files are H.264) to create proxies everything is fine. How do I solve this problem? Why does Media Encoder not read R6's Log clips? P.S. I have the HEVC extension in my pc for Windows 10, but Media Encoder still doesn't work

Since i have updated our software to the 2021 version ME, AEor PR isn't able to export a full Video in the H.264 Format. There ist allways about 10 percent missing in the final file, ist just freezes and keeps showing the last good frame until the full length of the video. I dont get an error message in the protocol and i dont do anything different than in the 2019 Version wich worked just fine.We have three iMacs with reasonable specs and the same issue happens on all of them and it happens wether i use ME or export directly from AE or PR. Does anyone have an Idea or sees the same Problem?Did miss updating something else?This doesn't make sense to me. 

i dont know what happend ?????????????? is not working i givimg monye and look at this 

I am having issues with media encoder. Not sure if this issue has to do with the recent update, but I have tried to go back to version 15.2 just to get a video to export. I am trying to export a video using media encoder. I pick my usual preset - HD720p 25. When I click play to export the video, It does not give any remaining time and the elapsed time is at 0. When the video does export - it is only 50kb (it should be triple that) and it does not play anything. Is this happening to anyone else? 

When I convert a Prores 422HQ file with color points set to 1-2-1, to a MP4 High Bitrate through Media Encoder it always turns the color points to 1-1-1, which makes the file display differently in Quicktime. I have been using Resolve instead of Media Encoder, as Resolve keeps the 1-2-1 setting.But I wondered if there was a way to do this in Media Encoder. thanks

I am currently on Version 15.4 (Build 42), but this is an issue I have had for months. Basically I have a very large 8K HEVC (main10) video I am trying to export with a target size of around 256G (the max upload to Youtube). The media encoder took about a day to render the file, and then when it reached 100%, it just got stuck there. No CPU/GPU, but it does have about 5.5MB/s harddrive activity. I looked on the hard-drive and there is an intermediate file of approx 250G in size with the extension mkv. In the past, with smaller files, I simply waited a long time and then the mp4 file was finally written/closed, but this time.... it has been at 100% for about 6 hours. If I take the 250G and divide that by the rate 5.5MB/s, that indicates to me that maybe I have a 14 hour total wait for it to do whatever on earth it is doing. Also, previously when this encode was taking a long time, I took that intermediate file and then used ffmpeg to add the missing audio track to it. In the curren

The estimated file size in my render settings isn't showing. My guess is that the file size is too large? The whole thing takes about 2 or so hours to render. I've attached screen shots. My video is 3D and from After Effects. I am using the C4D renderer. Thank you.

A few nights ago I started having issues with my external harddrive I use to edit off of. It started simple as just getting more slow than usual, and I noticed that the disk usage would be pinned to 100 in task manager and the project file I was working in crashed. I went to bed figuring I would deal with it tomorrow, and the next day suddenly one of the bigger folders on there, my stock footage folder, was corrupt and unreadable. After trying to deal with that for an hour or so suddenly I started having issues with the other folders as well where it was telling me there was an I/O error in reading any of the folders on the drive. When I plugged the drive into my laptop everything was accesible, so it seems like it is an issue with my PC specifically. Windows prompted me to repair the drive when I plugged it back in and that seemed to fix most of my problems. (I also somewhere along the way switched the hard drive's cord with another one I had lying around). My stock footage folder was

Hi Community. Here is a new one for media encoder. We render TIFF, PNG or TGA streams to from AE with alpha channels...a lot.  Daily animations for studio use live to broadcast TV.We have up until the new version, used Media Encoder to compile these stills with ALPHA (usually PNG files) to a third paty codec that works wiht our live studio VIZrt system: Matrox MPEG 2 I-frame HD+Alpha.  It's been rock solid and fast.The new version of media encoder corrupts the entire AVI file.  Glitches, Alpha, everything, just goes to garbage, and portions of the image look like they are converted to 16 Colours.I can pull these same PNG's back into Premiere, or After Effects and they export to this codec fine.  THe problem is unique to Media Encoder.  Any ideas?And please, before telling me to roll back...no...the previous version of ME was so buggy, the above use was pretty much all we could use it for, as t constantly hung during AE renders.

Hello,I'm new to the forum. I am not able to complete my render on a composition(see specs below).The trend I see is that shorter renders are able to be completed, but the problem comes on the longer overnight renders within. Each time it stalls a different point(25% completed one time, over 90% completed this last time). No error message shows. No error is logged in the AME encoding log. There is no "not responding" message from the task manager. I have included a screen shot. The solutions I have tried are as follows:The graphics card has been upgradedAME/AE was downgraded from 18.4.1 to v18.2(current screenshot shown) **(As an interesting aside that is not related to this AME forum but is relevant, I tried the file within the AE beta v 22.0 to take advantage of the multiframe rendering. The file was completely rendered but the quality of the render was not acceptable. It had green glitches that do not show up when I render in nonbeta versions. I share not to address the AE beta v 22

I have created a video that rotates various product packshots. That means that I have multiple Layers of packshots the same size and position that are cutted together one after another, just the packshot color changes. After exporting the video through the Encoder, the video has errors that are not present in the file in After Effects. The packshot layers flicker, overlap, or do not display. The Encoder says that the export has been successful.Already made several updates and tried to export on othe devices. Export settings are set on "maximum depth" and I rendered two passes.Does anyone have an idea what the problem could be? 

Premiere Pro and Encoder both 15.4.1 Both begin rendering a sequence however stop at about 2% of the way in and crash, not matter the codec, outfile format, dimensions etc. I have tried openinghte sequence in a new project, replacing the media i thought it didnt like, installing a previous version, and the classic turn it off. I am running on a £12k iMac Pro and the fact that I can't just export a video really speaks volumes into how Adobe utilises its software to hardware...

Hi, I'm trying to render a After Effects comp out of AE CC 2019 with Media Encoder CC 2019. My relevant computer specs are an i7-8700K CPU and a Gigabyte windforce 2080 GPU. Basically, whilst rendering the comp I opened task manager and noticed that Media Encoder was using barely any of my CPU and absoloutely none of my GPU to render the composition. I checked to make sure GPU acceleration was on and it was so I have absoloutely no clue as to why media encoder is doing this. Pls help 🙂

I have been rendering from After Effects without a lot of messing around in Media Encoder settings, and until recently I get .mp4 animations that play in browsers, etc. Recently AME has been producing mp4s that no browser will open; the available offered apps are QuickTime Player and Books and something called Handbrake. (Also, in QuckTime Player the color is extremely washed out; I think I have all Photoshop source files and PS and AE working spaces set to sRGB). I may have done something when I was trying to adjust AE's color space; I don't know. But now even when I choose something designed for web, like a Facebook preset in AME, the rendered file will only open in QuickTime.

Hi All, We are using AME as a service, to encode files to required formats. We are using panel api to submit the jobs to AME service. This workflow was working fine, but now we have issue with submitting multiple requests to AME encoding queue.Once a job is submitted to the encoding queue, next request is not added into the encoding queue.If we restart the AME service and submit again the first request gets submitted to AME queue, but then also next request is not added to AME queue. We are using the following code to add the file to AME queue. var fe = app.getFrontend(); var addResult = fe.addFileToBatch(filePath,presetFormat,presetPath,output);  If we stop AME service and open the AME GUI, all requests gets added to AME encoding queue without any problem.Windows 10- Media Encoder 2021 (15.4 build 42) Is this a known issue? is there any work around or different method which we can use to solve this issue. Thanks and Regards,Anoop NR

Media Encoder 15.2 (May 2021 release) is now available for download from the Creative Cloud desktop app. This update includes minor bug fixes. This update is recommended for all users.  If you are experiencing any issues, please create a new post explaining your issue so we can help. If you have a bug to report or any complaint please do that on User Voice, not here. Fixed Issues in Media Encoder 15.2 User Guide