Have you tried the solution @Monika Gause says here..?
https://community.adobe.com/t5/illustrator-discussions/losing-saved-workspace-in-illustrator-beta-after-updates/td-p/14041515
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'lots of firework explosions, with smoke, dark sky, glow, happy, people black silhouettes in the foreground, number 1 standing out from behind and back lit'
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If you have any feedback on the tool you can always fill out the survey and make some suggestions to help improve it and put your point across. You can do this either by opening the tool options and select the 'Share Feedback' or you can access it here https://survey.adobe.com/jfe/form/SV_0D5iFtivHMMLoSq
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Can you supply a little more information for us to be able to help.
Does it work if you open from within Illustrator?
Whats your system setup? What version of Windows do you have?
Have you uninstalled Illustrator and reinstalled?
Have you right clicked the file and changed the default open with..?
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Take a look at these discussions and see if they help you in any way. 👍
https://community.adobe.com/t5/illustrator-discussions/what-is-ai-robin/td-p/12998141
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What version of illustrator are you using? Have you updated to the latest version? I'm running Windows 11 on the latest update and also have Illustrator version 28.0 and all working as it should?
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Have you tried using a different keyboard..? Just checking that it's not the keyboard that is the issue? I am on Windows 11 and the latest version 28.0 and all working just fine. Sometimes where keys get stuck or there is something else wrong with the keyboard these kinds of things can happen. Would be good to eliminate this so someone can look into further.
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Does this help...?
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/40696027-delete-unused-empty-layers
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Can you show us some screen shots and maybe outlined view as well.. this will help when seeing what you have to work with and what we can suggest to fix it.
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I know it sound obvious but have you checked to see if any keys are stuck on the keyboard..?
Are you able to try another keyboard? Have you tried a different mouse? Just so yo can rule that out as seems very strange behaviour.
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