Derek Cross
Community Expert
Derek Cross
Community Expert
Activity
‎May 12, 2025
05:57 AM
You state you want to be able to click in a box in InDesign and open a PDF – you will need a final output format to be able to distribute the document.
Have a look at the InDesign Publish Online feature.
What kind of interactivity do you want your PDF to have?
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‎May 10, 2025
07:28 AM
Did you update your OS to a more recent version?
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‎May 10, 2025
06:43 AM
Have you tried resetting the PS preferences to see if that helps?
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Community Expert
in Photoshop ecosystem Discussions
‎May 10, 2025
01:53 AM
1 Upvote
‎May 10, 2025
01:53 AM
1 Upvote
Select: File > Save a Copy and choose JPG from the Format drop-down menu.
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‎May 10, 2025
01:05 AM
Hi Hong
Welcome to this friendly forum. Please note you are not addressing Adobe on here, it's a user-to-user support forum.
Re your crashing issue, like Ged, I've just tested it too and had no issues. Have you reset the Photoshop preferences as suggested, if so, did that resolve the issue? If not indicate your (exact) version of your Operating System, how much RAM you have and how much spare hard disk capacity.
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‎May 10, 2025
12:44 AM
What happens when you view it on ePub Readers?
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‎May 08, 2025
11:56 AM
It would appear to now be 20.3.1 !
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‎May 07, 2025
11:59 AM
Also Leonardo, we need to know how much RAM and spare hard disk capacity you have.
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‎Apr 25, 2025
03:55 AM
Consider Tracking.
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‎Apr 18, 2025
06:41 AM
Has this just started happening – I mean were you previously able to upload documents successfully and view them but recently you haven't been able to?
Adobe Community Expert, Ian Sayers, posted this abouy error 18 the other year, it might be worth checking out these suggestions:
Do you hve a VPN setup on your machine ? or can you install one to test ? have you tried this
https://helpx.adobe.com/uk/indesign/kb/upload-error-publishing-indesign-document.html
a list of error codes to bookmark for future use https://helpx.adobe.com/uk/creative-cloud/kb/Install_Error_codes_CC.html
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‎Apr 18, 2025
05:53 AM
Right, so we've established you're using InDesign's Publish Online facility.
Does the Publish Online upload issue happen with just one document or all such documents?
(if you have only one document, create an addition simple test doc to see if the same issue occurs with that as well) Does the original doument have large size images /videos?
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‎Apr 18, 2025
04:48 AM
Are you selecting the Publish Online facility – error 18 is, I believe, to do with a network issue?
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‎Apr 16, 2025
12:32 AM
Presumably your printer is not a duplex printer. It's always difficult to register a correct backup just by turning over the sheet.
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‎Apr 12, 2025
07:47 AM
Another way of finding the issue is dividing the document in half. If one half opens without any issue, but the other half crashes, divide that half again and repeat the process until you (hopeflly!) isolate the issue.
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‎Apr 12, 2025
07:08 AM
In addition to Peter's questions, how much RAM and spare hard disk capacity do you have? Try saving the document as an IDML doc, renaming it and opening it as a new InDesign doc.
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‎Apr 07, 2025
06:20 AM
Consider using the Adobe Cleaner Tool to remove all the Adobe applications and doing a clean install.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
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‎Apr 06, 2025
05:31 AM
1 Upvote
I'm not sure what your question is; presumably, you know Lightroom doesn't support Layers like Photoshop does.
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‎Apr 03, 2025
08:12 AM
Try setting your page spec with no documents open: File > Document Setup.
You can also specify your default font, size, leading etc with no documents open then closing and reopening the doc.
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‎Mar 30, 2025
12:17 AM
1 Upvote
Check with your tutor that it's acceptable, I would suggest you use InDesign's Publish Online facility. If you know InDesign, it's relatively easy to create reliable interactive documents that can be read on PCs, Macs, Tablets and Smart Phones. And it's free with InDesign and you can include a link on your website. You can even include a facility to enable users to download a (static) PDF version.
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‎Mar 24, 2025
09:13 AM
‎Mar 24, 2025
08:30 AM
Use a "simple" button – no interactivity – a word or words or a button shape or image.
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‎Mar 22, 2025
10:39 AM
1 Upvote
Which format is the eBook to be?
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‎Mar 21, 2025
12:17 PM
I don't know, I don't use Lightroom, ask in the Lightroom forum. I would have thought there would be a backup method.
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‎Mar 21, 2025
11:13 AM
What about trying it again and removing all traces of Adobe applications?
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‎Mar 21, 2025
10:24 AM
Can you confirm that previously you used the Adobe Cleaner Tool to remove all traces of the Adobe applications and then did a clean install?
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‎Mar 21, 2025
09:42 AM
It might be worth trying to reset the Photoshop settings back to the factory defaults using the manual method to see if that does anything.
Launch Photoshop and quickly hold down the following keys:
Mac OS: Shift+Control+Option+Command
When prompted to delete the Preferences, click Yes (If you don't see the question repeat the exercise.)
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‎Mar 21, 2025
09:02 AM
How much RAM and spare hard disk capacity do you have? Have you tried unticking "Use Graphics Processor" found under the Performance tab in Photoshop Settings (then closing and reopening the application)?
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Community Expert
in Photoshop ecosystem Discussions
‎Mar 20, 2025
01:32 AM
1 Upvote
‎Mar 20, 2025
01:32 AM
1 Upvote
How much RAM and spare hard disk capacity do you have?
You download images that are open in Photoshop using the various Save facilities – File Save /Save As / Save a Copy (or for web use: File > Export).
For uploading it's: File > Open.
If you can't use any of these you may have a corrupt file or an incompatible format.
You may also have an issue with Photoshop that may be resolved by resetting the preferences back to the factory defaults which you can do under the Genera tab in Photoshop Settings.
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‎Mar 20, 2025
01:25 AM
Not sure if this is what you want, but for those producing book covers of all sizes and kinds regularly, I can thoroughly recommend this InDesign plugin: https://www.danrodney.com/scripts/makebookjacket.html
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