Bug Reports

Ja consegui remover e agora não consigo mais....

账号问题 无法制作

Why cant I print what is on my screen?

Quero mudar para o modelo antigo e sem perder meus arquivos como faço? Não sabia como pedir então estou mandando aqui Poderia me ajudar por favor?

The initial questions don't lead to the build of a prototype character and you're left to cut and past answers into another step that is confusing.

I have a major problem. The updated app has removed the Grid option in text layouts which I use exclusively for a my business branding. I sell, market and advertise a clothing brand that utilizes the creatives I design on Adobe Express. I cannot convert my old files until I am sure that I will be able to use said feature nor can I create new assets as the feature is unavailable. Please help rectify this problem immediately. Thank you.

I've tried to download a project to PDF (with crop marks and bleed) on my macOS system using Safari several times today and each time the download gets to 90%, stalls, and then errors out. Given it worked using Edge on Win11 PC, I went over to Edge on MacOS and it also worked with nearly instantaneous download of the PDF file. I tried on a Win11 PC using the Edge browser and the file downloaded almost instantly.

Some times when I schedule posts, they don't go through although it says that I am connected to my account. Sometimes it does post & says publishing still as shown in the picture . Other times it says refresh token . This is a hassle because then I have to manually post the post . Please fix

I’ve been trying to export an image that I edited, but every time I try to do it, a message seen in the image below pops up. I’ve tried logging in and out of the app as well as reinstalling it again on my iPhone, but nothing worked. Could you please advise me on what else I can do to resolve this issue?

I'm trying to edit some pictures and nothing is loading, I just get a message saying "SOMETHING WENT WRONG, TRY AGAIN"

Quero ter acesso aos meus arquivos antigos, todos.

perdi meus projetos da versão anterior do aplicativo, depois de atualizar não ficou mais nada. Quero meus projetos de volta

I've tried adding it back but the video editor is unable to render the video correctly and seems to be confusing the video I want with videos from other projects

Hallo, meine Projekte werden in der Creative Cloud nicht angezeigt. In der Mobile App kann ich die Projekte aber sehen (siehe Screesnshot). Bitte um Support und Problemlösung.

Always need reconnect

Hello,  Last week, I was able to copy & paste elements from different projects from one web window to another. This is no longer the case today. Is this a bug? Thank you for the help,

Since friday, I have been unable to download any videos I've created. Animations or just cropped videos get an error when downloading. This is the one I was working on since Friday: https://new.express.adobe.com/id/urn:aaid:sc:VA6C2:1acbfe62-bc8c-56d5-9428-1bb8c15794c3

Como cambio de pais, estoy en venezuela y quiero pagar

Hello Most of time there is no reaction after choosing the audio file. Second problem, after its starting finally to load the audio file there are errors like "not valid audio file" or similar. Its not possible to work with this program that way.

Cuando presionas en redes sociales, y pones sugerencias para redes sociales, nada aparece, queda la aplicación en una pantalla vacía.

Hello, I cannot get the file to translate to Spanish. I have pressed the desired language and "duplicate and translate" multiple times and it duplicates, but the file is still in English.

No se descarga portada y archivo completo

Trying to open an existing video and it just is not working - I've been tryign for the last couple of weeks. Help!!!!

can't upload photo