Bug Reports

I resized my project and duplicated. I updated project including adding scenees. I then closed project. later I logged in and the new project was not there.

A message pops up saying "something wrong has occured" and then I have to shut down and return to the home page.

I recently upgraded to Premium and all my prior files disappeared. Shouldn't they carry over?

SINCE THE UPGRADE, ALL OF MY LINKS ON THE LAPTOP HAVE BEEN ERASED ON THE APP, HOW COME THAT IS? I CAN ONLY EDIT OR SEE THE LINKS ON THE LAPTOP, NO LONGER ON THE APP OFF MY PHONE. SALL MY PAGES HAVE DISAPPEARED

I can't edit my template

첨부이미지와 같이 이미지가 보이지 않으며 기능 또한 클릭이 안됩니다. 회신 받을 수 있을까요?

App doesn’t work offline.

Posting directly from the app to Instagram and Facebook keeps failing, then it suggests to refresh Instagram token, I sign in again and it still doesn't work. Thank you for the great app!

Eyedropper broken in Safari on a Mac. It is working in Chrome on the same device.

when im done with my file it wont let me download

Hi, I am trying Adobe Express for the first time but it tells me I am out of storage despite having no files. Help!

apro i file ma non caricano

Trying to get Adobe Express free version , but pages is just pushing me in circles and do not get to download it. When I go back to a webpage requiring me to get at least the Adobe Express , the process just start again , moving in circles

the eyedropper don't work for select a color

There is an issue with adding text to a presentation

Hello, all the web pages I created with new adobe express run very slow when opened on some mobile devices, in particular I have no issues with my Iphone when opening them both via Chrome or Safari but the issue arises on my colleagues' Android phones. This is not related to wifi connection since we are all connected to the same wifi. Also, our web pages created with old express version run smooth on all the devices. Thanks

Hi,  I try to connect Facebook and Insta to the scheduler. Unfortunately it does not work. I receive the attached message. What do I wrong? I use Adobe Express in Edge on a Mac and are administrator of the the pages I try to connect. Thanks, Sebastian  

I have noticed for some time a problem relating to the "Web Page" resource. After publishing on the web and generating the link, if you open it on a mobile device it is as if you were browsing in slow motion mode. The same does not occur from a fixed device. The issue occurs on different mobile devices with different operating systems and multiple browsers. Thank you.

I have tried connecting my other facebook, instagram and tik tok accounts and it's only allowing me to connect to the existing accounts. It doesn't give me the option to select the others. It does however allow me to change linkedin.

I am unable to add any new elements to new or existing projects in Express because the sidebar menu does not load, with the exception of Your Stuff and Add-ons. I am using Windows and have tried clearing my data/cache in both Chrome and Edge, to no avail for the past two months. While I can edit/copy/paste existing elements in existing projects, it's basically impossible to start a new project or add new elements to an existing project.

Whenever I use the erase tool circle brush no matter what I do it always has a line/shadow around the area I erased which makes it obvious I erased something from the photo

O instagram aceita esse tipo de proporção, mas o express não permite enviar.

when trying to download an mp4 today, it repeatedly failed. Can someone help me fix this?

It keeps saying I need to remove excess uploads when I am only uploading 3 photos

I am attempting to download a post using Adobe Stock image ID 660838760. I am getting an error message that indicates Adobe Stock Image ID 334907688 can no longer be used. I downloaded image ID 660838760 several times yesterday morning but it will no longer allow me to download this image siting a completely different image ID as no longer being avaiable. Can you please fix this ASAP as I need to dowload this post. Plese note we licenced this image just a few weeks ago.