Bug Reports

Hi, I moved all my files into the new version and anything that I didn't create in the new version, I now can't access or duplicate. This is very frustrating; I have to recreate a lot here. I wouldn't have moved them all over if I knew I'd have issues like this. I also can't seem to remove background without errors anymore. Have to use PS. It's becoming more difficult by the moment and I was a huge fan of this for a long time. If I can't access my prior work, I'm tempted to just restart in canva. Being able to reference my content prior was keeping me in Adobe.

I have a number of files that have disappeared from my "Your Stuff" folder

can se them in CC, but not loading on webapp for express, its been 2 days now.

I dont have the upload button to upload my brand font when using adobe express

adobe express asking me to refresh constantly or go back to home

I am getting a message at the top of the page that says, "Your storage is full. Remove files to free up space or upgrade your plan to keep creating." When I go to "Your Stuff" there is nothing in there.

Alle erstellten Dateien seit Oktober sind gelöscht. Können Sie mir helfen?

Jag kan inte hämta den Facebookannons jag jobbar med eftersom den inte sparas

I cannor work in Adobe Express. When I try to start a project or open a project I get the message, "Unable to open document". I have logged out, restarted my system. Nothing works.

Bonjour, Ci-joint j'ai le message d'erreur. merci de débloquer pour que je puisse télécharger mon travail. Cordialement,

Visualização do Instagram está com design bugado.

Nos agendamentos de publicação não dá para reorganizar a ordem das imagens.

I used a template and designed a brochure. While downloading the brochure, it gives error message as attached .The asset ID to be replaced does not match the asset and non existent.

I'm getting an issue and I cannot open a file i'm working on - help! I'm getting an error: UUID: 8127857c-d5af-43c0-8670-9ec395c5a88e

About 1-2 times a minute, I get a pop-up message saying "Something went wrong" and telling me to refresh the page. It deletes unsaved work. The error code is: UUID: b3d3819c-ce37-4b0b-81f3-75d7fa545fec

I can download my templates

When I try the usual method of using the upper right "share" button to publish to a webpage, it only gives me the option to share the working link to a member, not publish to a page and link I can use?

De achtergrond hoort te zijn zoals op de screenshot. Na een uur proberen, wijzigen, hiermee kloten en zelf het bestand opnieuw creëren blijft deze stomme fout zich voortdoen. Hopelijk weten jullie hier in de toekomst anderen van te besparen.

I returned to Adobe Express, "My Stuff" to redownload a file I had already removed the background from, and even though it let me choose .png file which typically equals transparency, the background was still slid white — even though the first time I used the AI function and downloaded immeditately, it gave me the layered PNG file with a true transparent background. This seems like a bug to not offer the same file originally created, but now saved under the tab "YourStuff."

I added our instagram account. We now have more instagram accounts in our Meta Business Suite... but there is no way for me to go back and now add those instagram accounts in the Settings- Connections page. PLEASE HELP my email is [email removed by moderator]

When i extract a video I have CC'ed using Adobe, the sound does not match the video any longer rendering the entire video unusable.

Our Instagram Refresh isn't working - can't reconnect Instagram to Adobe Express. Urgent help needed.

I scheduled a LinkedIn post with a video via the scheduler. Android users couldn't play the video on their LinkedIn app. On my Apple devices, it worked fine.I then downloaded the video and uploaded it manually into a new post which fixed it. But I would love to use the scheduler for videos on LinkedIn. Is this a bug, and can it be fixed?

Can't access Adobe Express via Chrome [Chrome is up to date Version 121.0.6167.160 (Official Build) (arm64)]. MacOS 14.3 (23D56). Freezes as per screen shot. All other websites are accessible via Chrome and no issues with accessing it on Safari.

I am a teacher with a gmail account and I am not able to access the Premium acct.