Bug Reports

Everything is EXTREMELY slow loading. This new transition is horrible. I also don't like that we cannot brand under the new changes

Hallo es sind zwei Themen. Das eine, wenn ich ein Carousel erstellen möchte ( vielleicht auch bei anderen Posts) wird mir bei manchen Fotos die ich einfügen möchte angezeigt, dass die Datei die Größenvorgabe überschreiten würde. Allerdings habe ich diese auf 1,5mb runter formatiert. Zum anderen funktioniert bei mir aktuell über Google Chrome gar kein einfügen meiner Fotos.

Adobe Express WebPage is compressing images for the viewer, but keeping the full image size in the editor.  I've tried changing the file type, erasing metadata, using different resolutions to reduce file size...etc, yet it continues to compress the images and make the end product look terrible.  I've deleted the cache and attempted to view it in an incognito window to no avail.  I've also tried to include high res adobe stock images from the app itself, and those too are coming out compressed when seen as a viewer.  Any ideas as to what is going on and how to solve it?  See below for what I mean,       

Please see video example of error: https://sendspark.com/share/ua8trr78lvmp1u75w2hfv5wdd39oz8nw

All my files are gone in the new version. When I try to reach the old link (https://express.adobe.com/sp/projects) it redirects me to this new site. Please help!

I am trying to share a file in Adobe Express, but when I try to approve the invite, I get a "Something went wrong. Please try again," message. When I try to change the file to "Anyone with the link can access," I receive a "There was an error changing access to public," message. Can this be resolved? Thanks!  

When I drag an image into adobe express, the imprint that says" drop to add your file and under it says " you can add mp4, png, psd. Well it doesn't go away. Screen shot attached. Never happened before. Restarted my computer with same issue

I've added a few videos to my magazine layout, but they are either not playing on share publish, or just exporting 1 frame when exported as mp4

keeps saying over and over again can't add media bec. it is to large - resized and still doesn't work

Yrittäessäni ladata videota, ilmoittaa ohjelma kerta toisensa jälkeen "lataus epäonnistui, yritä uudelleen". Kuitenkaan useatkaan yritykset eivät tuota tulosta. Aiemmin vastaavat videot ovat latautuneet koneelle ongelmitta. Missä vika?

Erase feature often not working and file takes too long to render. Can't download.

Remove back ground option is not working

Ich habe den ganzen mittag gearbeitet und jetzt kommt eine meldung dass die dateil zu gross ist. Vielleicht soll ich die alte datei löschen? Bitte sagen Sie ob dass möglich ist. Gruss, Jan

Nao abe nada fica parado

Leider funktioniert Adobe Express Version bei mir am MAC nicht mehr flüssig. Alles extrem langsam und ich kann meine alten Projekte nicht mehr bearbeiten. Wenn ich auf ein Textfeld klicke lädt es die ganze Zeit, aber ich kann nichts bearbeiten

When editing a youtube video and short today, I've been using it for a while-- but now when I go to drag and drop my files into the project, the screen goes translucent gray and says to drag and drop files (which I obviously already know how to do because I had to do it and  *then* it popped up. It blocks out the entire project screen so it's hard to see what is actually being worked on and there's no way to get that to go away. Please fix this ASAP so I can work on my projects. It's some drag and drop screen glitch that only happens after the initial drop and I can't exit the tab and go back in because it is still there. 

When importing new images and files to document, the shaded drag and drop message for files will not go away no matter what you do. Closing and opening, restarting the program, creating new file, nothing makes the message go away. My coworker is also having the same issue with hers.

Nothing is loading. I am not able to select templates to work off of or upload my media

Grayed-out prompt to drag and drop images covers every graphic I open up, no matter whether I add an image to it or not. While I can edit in the background, it is very difficult to see what I am doing...

Buongiorno, le png con sfondo trasparente con all'interno forme arrotondate che inseriamo nei nostri progetti su Express presentano un evidente problema di rendering/conversione: nei bordi compare una sorta di ombra nera sfumata. Non è solo un problema di visualizzazione: anche quando esportiamo è presente quella sfumatura nera. Allego anche una png di esempio che abbiamo importato. Grazie!

My colleague has logged into this account to help edit a page but when they log in, they cannot see any of the existing files or access the brand we have set up. I also cannot see anything they have produced. Please can you advise how we ensure our account product are available on all devices we log in on. Many thanks.

I have tried several times and it keeps failing. I checked the connection and it is correct. Not sure what to do now

Hello, we have used Adobe Express for about a year now and have not had issues with posting on Insta Gram until November of 2023. We have followed the guides online and it still continues to not post properly on Instagram. Is there someone that can help us identify what the issue is so we can continue to use this service?

many times I try posting the same video it always fails and its not giving us the reason this have really damaged our schedule I really need a fix we try reconnecting and everything but nothing works

如標題請問有更新嗎?