Bug Reports

Why don't I have the navigation item "Brands"? see screenshot below. I have a Creative Cloud subscription with all services and I am also signed in with that. At this link I saw that there should be a navigation point there: https://helpx.adobe.com/de/express/using/brands.htmlAdobe Express even says I have full premium access: Hilfe! Help! Ayuda! Aiuto!

When I click on share my projects, I can place my post scheduled, but after submitting, I can't see the posts in the calendar. -And thus also not edit, delete etc..

It tells me to update the facebook token and it still fails after updating it.

My students are accessing AE through the Clever portal. They are getting SSO sign in errors (screenshots) or when they do get into the App they can not open the content and it just says "getting things ready (.png). [ Removed by Moderator]

Everytime I want to change a picture it won't let me .

Hello, I am having trouble using the embed code generated from my webpage in Adobe Express to embed into a Wordpress page. It only shows up as a hyperlink instead of integrating the full page within Wordpress. Is this an on-going technical bug? Thanks for your help! 

This program is really bug ridden... I am mentioning this now because it is the first time a horrendous bug takes place. But small bugs (like small misalignments) happen frequently. The OK image is obviously the one saved before closing the project. The messed up image is the one after reopening it. To not that only 2 out of 4 images are messed up. The "Facebook story" format and the "Facebook event" format. This kind of stuff makes Canva a much stable option 😞 Also, FYI, the Facebook event ratio and display characteristics changed recently.

I am trying to leave the platform and I keep receiving a message: "autosave has not completed, if you leave now you will lose your edits" but autosave is not happening and I do not see a button to click on save: I am stuck!

Loads really slow

My Originals Folder is empty. Where are my files? I converted 2 files some-time ago and want to import my full library but its empty

When I try to access my old files to use in the new adobe express, I get an error in converting.

I cannot download any file/project. The download button keeps showing the same message "We're working on your file, you'll be able to download it soon"

The timeline button is so hidden, why is it in 'Add' dropdown? I just spent 15 min searching for it... It is the most basic and most used function on Adobe express for us haha

its taking too much time yet not downloaded

I am not able to change the dimensions of the text box. I can size it up or down, but I can't make it longer to fit the text.

somehow what I see is not what is exported - instead it is fully reversed, text and all

My voice over shows but will no longer play back. My file will not download and it's been all day. the program tells me it is working on file and can't download

Importo un'immagine da illustrator e mi cambia le proporzioni, tra l'altro non è facile capire come editare le proporzioni da express

I used a multpage template and when exporting and viewing in the layers panel the images are inverted and/or upside down and there is no way to correct....very odd. Using Safari, latest updates

menu wont load for media and such. blank screen

Hi, I have imported a logo in .png file. When I resize the logo it becomes blurry and distored. Same logo used in Canva in same size have no issues. SO can you pelase check and advice me what is the best way to use .png transparent logo files without distorting the logo. Thanks

for some reason in addition to the hugle beneficial duplicate post function going missing, I can now no longer upload images. I literally work 10 of these accounts for different clients and right now I am doing all of their work on Meta Business suite, they are askign me why they are paying for this service and I am holding out to see if you can get it sorted, Is there no way back to the other express and off the beta one? Too much longer and I think we will go somehwere else

Says there are no templates when searching for anything

When I use my Microsoft full sized keyboard with the number pad on the right side to create a new design with a custom size using the numbers, the menu vanishes. I have to use the numbers on the top of my keyboard.

un able to dowl=nload a video i created using Adobe Express, it just wont download, kindly assist