Bug Reports

Bonjour, Je suis obligé de passer sur la nouvelle version d'express, mais les fichiers déplacés depuis l'ancienne ne sont pas importés complètement. J'avais des dossiers avec des dizaines de fichiers (pages) et il a importé uniquement le premier fichier (page) de chaque dossier. Comment récupérer tous les fichiers svp ?

Saludos desde el pasado mes de agostoPague la suscripción mensual de adobe express. Desde el momento en que se realizó la transacción no me permitió ultimar las herramientas extras del programa. Paso un mes y nuevamente pagué,  esperando cambiará la cuestión de poder utilizar los componentes premium y no eh podido hacerlo . 

Why does my upload keep failing?

Since the update, I have been unable to utilize either the template or media function. They either will not load or dont respond if thewy do. This update has been a downgrade in every sense.

habe soeben den Probemonat Premium gestartet. ist in der App aber nicht angekommen. Premiumfunktionen gehen nicht.

This particular picture has an error message and will not add to the collage that I am making for Homecoming. All other pics taken and edited at the same time have uploaded. I have reduced the pixel size from 300 to 240 and it still will not upload. Please help!

The new express is really making my live difficult. none of my uploaded fonts work. It just shows blank. I've deleted them and reuploaded, but still doesn't work. It worked perfectly on the old express! Why force us to use the new version full of bugs!!!!

this is the worst ever, I subscribed for the ease of using now I cannot use. will be discontinuing use...

When clicking "move" to put folders in a file, the dialog box is incomplete, the save button is cut off and there is no scroll button to be able to access it. You can click on the folder you wish to save the file in, but it only opens it, not save things. so everything must be dragged and dropped, but when doing that the page doesn't "slide" to allow items at the bottom to go into folders at the top.

it has been more than an hour trying to downloading the attached file.

where can I zoom in on the photo??? I need to increase the size of the photo without changing the dimensions. WHyyyyyyy did you remove this. This new version is so different it's really making it much harder for me to do something I used to do in 1 min.

Getting error about no longer having access to the assets, even though all the files are mine.

I am working on 8.5x11" files and saving as PDF but when I open in PS they are 3x4". Please advise

I cannot edit the writing or pictures on Adobe Express. They are lagging and it is very slow to work around this.

När jag försöker spara filen eller gå ur så står det bara. vi jobbar med din fil. Varit så sista dygnet nu.

I created a flyer/poster and tried to download it. I agree to buy Premium but it still will not allow me to download my completed work.

Hi I'm unable to use Creative Cloud and all my files were done in Creative cloud and unable to use it as it opens up in Adobe Express. Its terrible. I cannot find the design assets, icons etc which I have used in the file Howe can i use. Why do keep changing the features and making it unusable. Please reply urgently

無法順利下載編輯好的影片內容，請問該如何處理?

Wat een dramatische update. Alles werkt heel langzaam en zit onlogisch in elkaar. Ook zijn mijn bestanden nog steeds niet goed overgezet naar de 'nieuwe' omgeving. Komt hier verandering in of moet ik overstappen? Nogmaals zeebeer slechte software update. Eigenlijk echt schandalig dat jullie dit durven te verkopen

I made a video and uploaded it to a schoology prompt. But a couple days later I checked it out and it says the video doesnt exist, and I got an email saying I didnt have access to adobe express anymore. I've checked everywhere and cannot find the video.

My full video is 2:29 seconds, but once publishing, it only publishes about half of that. Please help.

pop-up

District ID: 5b280e00d7eb980001e444d4 User ID: 5b2956fa10b6181090f00ca8 App ID: 5e825c3f4368c10001a9f236 Root cause analysis: We weren't able to identify any issues on Clever's end! We've confirmed that the user is shared with Adobe Express SSO-only, and there are no associated data errors. Please confirm if the login issue is still occurring using the "Access Portal As" feature. If the login issue still occurs, please reach out to the application's support team - their team's assistance will be required to resolve the issue.

Since moving to the new UI, my projects seem to be really slow in opening, and when they do open the images take a long time to clear (they're very low until the page fully loads) Im on a 350mb d/l network and I've not experienced this before.

Remove background for stock images not working for student accounts