Bug Reports

I create a new flyer A5 size, using a template that I've used many times before. It says its the correct size in the app, but when I download the image, it's significantly larger, which means I'm having issues with printing.  I can't resize in photoshop as it messes with the resolution. Is there anything I can do?

Hello! One of the cool features that was available to Adobe Express is the dynamic layouts for text. Currently, this feature is not working properly with Arabic, as I have noticed that RTL (Right-to-Left) support is incomplete.Could you please help us by restoring these features? Best regards,Mahmoud

When I try to use any features, such as convert to gif, after the video is uploaded, it says waiting in queue and spins endlessly. Previous thread answers talking about some beta version are not applicable. I've checked my browser version and have tried firefox, edge, and chrome. Why does Adobe express suddenly have no functionality?

Hey Adobe team, i am trying to caption my video but it shows video analysis failed, can you please help me regarding this, thanks in advance.

A significant number of images are showing up as greyed out boxes when I try to insert them into a working file. In the attached screenshot, I tried to select the first image recommended under the "Wellness" media section and it shows up as a greyed out box. I have access to all these images, and the image next to it (pink and yellow ping pong image) shows up as normal. Can you help me figure out how to fix this? It's severely limiting my ability to create content for my job.

I cannot replace an image with another from my library. Image I replace it with is disappeared. Box is there but no image appears. Any suggestions?

 buon pomeriggio Da ieri la app di Adobe express installata sul notebook, si apre correttamente ma non mi permette di caricare nè immagini nè i miei lavori, nè creare nuovi progettiper lavorare sono costretto ad andare sul sito e inserire le credenziali. c'è qualcuno che mi può aiutare? Grazie

my changes aren't showing actively in the erase tool anymore, I can't see them until i confirm and exit the tool which makes me not being able to make accurate changes. The same with all the other tools that would usually have a blue line whenever i used to brush over things. I can't see it anymore

a colleague shared a project with me, but I could not view it read only, the only option was to request edit access.  when clicking the button to request edit access, nothing happened.

Hello,It seems I can't download files from Adobe Express anymore. Does anybody have the same problem? Is there someone in Adobe family who can fix this problem? It says that they are working on my files to be downloaded, but it never gets ready to be downloaded, I've attatched a screenshot. Thank you to anyone for helping  

I need to publish a video I created to web so that I can get the express link to be able to put it back into a glideshow, because after all this time, Adobe still wont upload videos straight into the system. The publish to web option is gone, so I do not have this option and I don't want to publish confidential work to Youtube or Vimeo. Is there a workaround? Is anyone working on this or should we give up on Adobe Express?

Cannot publish to Instagram, but Twitter & FB are fine. Very flakey and have to refresh browser every now and again to restore some functions. Created one design some weeks back and successfully posted to Twitter, FB & InstaGram... but then it suddenly flagged up an alert that the Twitter channel stipulated the height of my design was above its limitation. So I changed the size to suit all and it worked. But now out of the Blue it's not publishing to InstaGram. It seems to send fine, but then I get an email alert advising it couldn't publish to my InstaGram account - offering a quick fix and giving me a link back to Express. I take that route and it offers me a button link to 'Refresh InstaGram Token'. I do that and get taken to a Facebook/InstaGram window and after verifying my log-in it advises it has successfully connected to InstaGram... and it shows that channel is connected. BUT when I try again and again, refreshing and restarting the browser it still doesn't send and se

The app doesn't start. Once you log in, it remains on loading on the screen I attached (same problem with app "Adobe express beta") I have a huawei p40 lite phone. I cleared cache, unistalled and reinstalled, i tryed with wifi and mobile netwrok. Help me, thanks

Then import PDF to Express will the text be scrap fonts and symboles. Image 1 original PDF Image 2 after Express conversion and download to PDF again

Sehr geehrte Damen und Herren, wir haben nun mehrmals den Token für Instagram aktualisiert, die Verbindung getrennt und neu verbunden etc. Der Beitrag schlägt immer fehl. Obwohl alle anderen, darunter auch Facebook ganz normal veröffentlich werden. Ebenfalls funktioniert die Copy and Paste Funktion nicht. Man kann keine Texte mehr per copy&paste einfügen. Das hat 4 Monate einwandfrei funktioniert. Hier muss ein Programmfehler vorliegen. Bitte um eine Rückmeldung Mit freundlichen Grüßen Claudio Caporale

Hello,I've been trying to download files frome Adobe Express for two days. It doesn't work. Does anyone else have the same problem? I tried to celar cache but it didn't work.This problem needs to be fixed Please help! 

I cannot use the platform. Whenever I upload media, it appears as grey boxes. I have plenty of storage on Adobe and my computer.

I maintain several different Chrome profiles. When I access Express from my main profile, it recently started hanging on this screen upon loading an old project or starting a new one: I can access from other browsers, other Chrome profiles. Just not one specific profile.Have tried deleting browser history and cookies already.

I jsut reported this but didn't have a screenshot. Here is an example. All the comments were mapped but now they are not. help please!

I have been facing this technical issue since the use of the new version of express. "An error occured while downloading your file. Please try again. "I just can't download video projects. I tried duplicating the file and singling out the slides but the error persists for every slide.Expecting quick resolvement of the issue here.

https://new.express.adobe.com/tools/convert-to-svg Transparent PNG images turn black. Only when I save the source file with white background it works fine.  

When I want to add a new artwork, the window for custom size pops up.If I select the width value by click and dragging (marking) the value, the window closes/crashs when the mouse exits the edit. (See the video) This is extreme annoying! I only can click in the edit, press several times backspace on the keyboard and then enter the new value.That is not a behaviour, we would expect in 2023 😞 

the top left logo should take me home, and seems like it's meant to on hover because the url preview shows up in the corner of screen, but nothing ever happens when i click on it. i have to type the home url into url bar instead which is annoying. on desktop web, mac, chrome 

I went into "Edit Theme" > "UI Components" > "Dropdown" and updated the font for all the states of the dropdown menu to the font that I want to use for it. It shows up in the theme the way I want it.  After I clicked Apply, I went to the slide where I had updated it, and in "Normal", "Hover" and "Disabled" it shows up correctly. However, when I click on the dropdown menu and it switches to "Selected" state, the font reverts to what had been the default previously (Times New Roman). When I tried changing the font of the other states that I have control over (Normal and Hover), and then went and re-applied the Theme, they didn't update.  Only the "Disabled" state seems to be controlled by the Theme. Neither "Selected" nor "Disabled" allow you to change the font. In Appearance, where the Normal and Hover states can change font types, the Appearance for the other two states only allows this: I am using Captivate Version 12.3.0.12

Keeps downloading a previous graphic I made, after changing the logo. Also started to download just a blank white square instead of the graphic designed in the app.