Bug Reports

The first image is from Firefly's first launch, the second image is from the latest version of Firefly.The quality is objectively worse in the latest version of Firefly. The quality of Firefly has significantly deteriorated. Please rehire the original team. These images had identical prompts and style reference that was loaded in Firefly's interace (not an uploaded style reference). See below images.    

I have a paid plan with credits but I can't use adobe firefly.What am i missing? Thanks.

je n'arrive pas  a rester connecter on me dit probleme voir ultérieurement

I only generated two 5 second videos. Each second cost 20 credits, thats 200 credits total. Why did adobe take all 500 of my credit for these two videos? I need my credits returned or I will cancel my subsciption asap.

Image Generative fill option not showing 

I just purchased the Firely monthly subscription on the 13th—29.99 a month for 7000 credits. Two days later, it says I need more credits, but I must reapply for a subscription.  I never used up all 7000 credits in two days.

Hi, I am getting charged credits for images not generating. I shouldnt be charged becasue firefly is stating me to "retry" and no image was generated. Need some assistance and a refund. It happened three times. 

In Japan, dresses are strongly associated with Western clothing. I think this is due to national optimization, but in Japan, kimono are not called "dresses". Incorrect optimization of generation by region.   Image output from　”ドレスを着た日本人女性”   Woman in a dress, japanese　White dress　　NG   Woman in a dress, USA　White dress　　OK

Your models for Indigenous people are inaccurate. They look like filipinos.  I tried two image generations and I was disappointed.  So I went to midjourney and i generated a proper first image, and i came back, and it said my complimentary image generations were used up.  I don't understand. I was informed that there is suppose to be 1000 credits included with my Creative Cloud membership. And your app is trying to make me purchase time?  You have some bugs to fix here. Frederick

My cloud storage says I have only used 1.9 GB out of the 100 GB on my plan. So I don't understand why I can't save any of the images I create in Firefly to my library?

The first two times I tried FF video I could see all the menu items on the left side (camera, motion, etc). Ever since those first two times the entire interface is blank now with just the bare bones of interface left. Screenshot included

works for a little while than i keep getting error after error.

Hello,I am experiencing an issue with the Reference Composition and Style functions. Whenever I try to use them, I only receive an error message. Refreshing the site or clicking the refresh button on the error message does not resolve the issue; I continually see four images accompanied by the same error message. As a result, I have a long list of attempts to create images, each showing nothing but squares with error messages. Until recently, everything was functioning properly. I would greatly appreciate your urgent assistance with this matter.Thank you.

IT's not generating and giving me a prompt Something went wrong, try again later

Hi ,For the Whole Day , on various different attempts to generate AI prompts for my request reached a dead end with ERROR that results in a RETRY Response . Whether with Uploaded of personal references or without. Please advise on what's happening and a Remedy to these issues. PC and Mobile appliances were used without success.

Hello. There are several errors in your Russian version of the site. They are shown in the screenshots: 1. https://prnt.sc/cS5Rb8ciUzaT 2. https://prnt.sc/xRpCgmJWMspd 3. https://prnt.sc/w35jtJMvRCRw 

I've upgraded but every time I try to generate a video I get something went wrong

My firefly images are not saving to the creative cloud new default library.

Before I paid for a subscription plan video generation was working, after I paid it no longer works, Ive tried several diff browsers and images to generate the video from and all it says it cant load after 2 seconds and shows a monkey avatar image. I am using windows 10, I tried firefox, chrome and internet explorer

I'm trying to create a portrait of a German Shepherd, but I'm getting a different breed. What am I doing wrong?

Je viens d'acheter pour un mois de crédit dans le but de traduire une vidéos de l'anglais au français, mais FireFly me refuse la traduction, alors que c'est un sermon d'un prêtre. Donc rien de répèréensif !Si je ne peux pas traduire cela, alors je veux être remboursé, car c'était l'interêt de ma démarche !D'avance merci

i ask for the word "fate" and it keeps saying fade like why i am paying for something that does not work at all

You seem to be trying to be way to micromanaging with prompts. It cripples your product and will be an uphill battle. I had a prompt of "man praying with his hands up" and it told me that it violates the community guidelines. I'm assuming that it was just the term "hands up" because "hands raised" did not get the same message. I realize you need to be responsible but you have next to no control over what people do with your product. Lower the bar a bit. Violence and nudity are one thing, but you guys are going a bit overboard.

All my favorites in Firefly are not showing up.I see Generation History and a Style Kit.