Bug Reports

Intento por el programa en la computadora e intento en línea y es la misma respuesta, no puedo generar NADA

Please help. i am not able to generate video, Rs.676 bill is already received

request credits back to account 

text to video feature not working  

changed few models to try generating but still kept showing this error prompt: Something went wrongPlease try again later.

when i want to generate an image and write down the prompt, the text bar is unclickable, it doesnt work and it seems everything else get stuck in the window, i have never faced this issue before, that i have to refresh the page so i can proceed with the generation.

Cuando ingreso a firefly en cada sección de la página no puedo hacer nada, solo me muestra un video.

I am getting error too often when generating video using Firefly "Can't save some items to generation history"

Here is a screenshot of what I submitted versus what I got charged for. This happened twice in a row. I had asked: Can you clean up and enhance this page to make it look brand new

the seedance never make tha video , always say that is not possible

I'm constantly getting "something went wrong please try again later" when editing an image in adobe firefly boards. It happens not matter the prompt or image or board I'm in. Once I hit the the "edit" button it kicks me to another image generator interface, before it was all on Boards. I have tried clearing all cache on Chrome, logged out and in, re-start etc. Error remains. Even tried Safari, but its the same. Please help.

When asking Firefly to make one simple change, it always changes something else, when I tell it leave everything else as is. I have asked it several times, and the result is always the same, costing more and more credits for a simple fix.

The current frame selection (Video->Frame->Select current frame) doesn't work. I tried in Safari and Chrome already. Nothing happens when I click on it.  

It’s not generating any visual

Can't loadWe can't display the generated video.You can edit and try again.  

It has been 30 minutes, still the video has not generated. It is still on the generating screen only that is the video loading screen. I have refreshed the page, but still the same screen. Now a days, firefly takes much more time to generate a video. Please look into it, as it is taking the credits. 

När jag använder funktionen "Samla objekt" i Firefly Boards arrangeras inte alla markerade bilder.Så här återskapas problemet:Skapa en ny moodboard i Firefly Boards. Ladda upp flera bilder från datorn. Markera alla bilder. Klicka på "Samla objekt".Förväntat resultatAlla markerade bilder ska ingå i den automatiska layouten.Faktiskt resultatEndast en del av de markerade bilderna arrangeras. Flera markerade bilder lämnas kvar på sina ursprungliga platser trots att de fortfarande är markerade.Jag har testat detta på flera olika moodboards med olika antal bilder och får samma resultat varje gång.Alla bilder är uppladdade från datorn på samma sätt och ligger på samma artboard.Jag bifogar skärmbilder som visar att alla bilder är markerade innan jag använder "Samla objekt" och att endast en del av dem arrangeras.Miljö:Firefly Boards (webbläsare) Google Chrome macOS Adobe Creative Cloud All Apps 

I am requesting that the credit for the failed cellular biology video generation be restored to my account.My prompt clearly asked for a “luxurious microscopic VIP world,” “elegant cellular silhouettes,” and “soft bioluminescent particles.” Instead, the generated video showed rows of naked-looking human/mannequin-like bodies, which was inappropriate for the cellular biology concept and made the result unusable.I also experienced a separate playback/download issue with another Firefly video. The video would not play normally, and there was nothing actionable on the page that resolved it. I had to reboot Chrome and perform a hard refresh before the video finally played. That should not be necessary for a generated video preview.Because Firefly video generation is limited to only 10 generations per month, failed or unusable outputs consume a significant portion of the monthly allowance. Please restore the credit used for the inappropriate cellular biology generation and review the playbac

After generating the video it flickers and start generating the video again but the video never generates again and it steals my credits and I don't have a video.

I had given Firefly's Text to avatar a try to create a hosted narration of a script that read 83 seconds. All sounded and looked well after adjusting the settings and generating a preview so I decided to go ahead and generate the video. I was informed that it would require 917 credits, all good, and had proceeded. At that point, within 2 seconds, an error message appeared briefly that the request can not be processed. The video was not generated/encoded and the history of files generated does not show it ever being processed or qued. At the same time, I was charged the 917 credits but have no file to show for. How can I get my credits reimbursed so that I can try again? Trying again without reimbursement is not something I'm interested in.  Thank you to anyone attempting a solution.

I have been using Adobe Firefly and mostly happy with the results. Tonight I feel like Adobe needs money and is wasting my points.  I have given clear instructions for one image and the results have been horrible. I have done this at least 15 times, used every ai option to find one thay may “get it”. There MUST be a way to get credits back when a product does not work.  In addition, the amount of time it take to produce is longer then it used to be.  OUR time is money.  While you are in the “Learning” mode - WE should not be paying for it! 

Selected Kling 3.0 (100 credits) but a different model ran and consumed all my credits. A pre-filled prompt I never wrote was also used. No warning before generation. Requesting credit refund. Steps: Generate video > selected Kling 3.0 > pressed Generate.

I made emote month ago and Nana banana keeps showing me it as a result of every error  generated result. it keeps generating it instead of prompt and reference image that I use.

When I'm trying to use the partnered ai models in firefly to generate or edit an image they keep giving me something went wrong, please try later