Bug Reports

after clicking the download button, nothing ever actually downloads onto my computer.  firefly 3mac os 14.7.1Chrome Version 134.0.6998.45  After generating an image, it makes 4 samples, click the download button or the download icon. a notification that its downloading pops up but nothing ever downloads or prompts me for where I would like for it to download to. browser shows nothing has been downloaded.  

Crio minha imagem, clico em "aprimorar" e nunca carrega. Parece que o programa entende que o processo foi concluído, mas não disponibiliza para download.

Hello, I am using the current version of Firefly. I am using the frame of the video I already made to start as the first frame of the second video, as a continuation of the first video. So with the image as the starting point, I want the video to zoom out from the subject. But Firefly cannot do that, and only zooms in again. Even when I selected the camera motion type as "Zoom out", Firefly zooms in instead. At this point I am just looking for different ways to explain to it that I want a zoom out, that's all I want. Can you please look into this issue?  BestMehdi

  

I just started using Adobe fire fly, and only made 2 videos and it says all of our 1000 credits are used up, how is that possible

হ্যালো বলছি সির এই আদপে firefly website ti এত স্লো কাজ করছে কেনো  

No puedo accesar a la zona de generación de video desde imagen

There is no way to remove the starting frame if i wish to no longer user

I think it fails to make an image now with composition intensity set to highest, disappointed

Bonjour, Je n'arrives pas a animer une illustration que j'ai moi même fait. ils pretendent que ces un travail qui ne mappartient pas. Qu'est-ce qu'il faut que je fasse.

Hi - I noticed even when uploading a reference photo of black individuals and asking firefly to change the clothing colors they are wearing Fire Fly ONLY produces images of individuals of European or hispanic descent. Naturally, this is less than ideal and represents a major functional issue.

Absolute rubbish. Created 5" of complete nonsense. 

Firefly pro user. it keeps happening randomly with no further context. this is ridiculous

It keeps giving me this message: Something went wrongThis image produced an error. Please try again.

Time after time, my selfies bounce back saying they violate the guidlines, im sorry am I that ugly?  This happens 9 times out of 10, even when the meta data has my name as the author.  Making it close to impossible for me use, so Im going to cancel my subscription. 

Hello! I was attempting to use Firefly to take a photo of me as an awkward adolescent, my 7th grade school photo, and transform it into me as an adult. But it keeps saying that my email doesn't meet guidelines. I"m not sure what might be going on. 

I would like to point out that since last week, when I try to generate a video from an image with Adobe Firefly, I get the message "A problem occurred, please try again later" (in Italian, "Si è verificato un problema, riprova più tardi"). I am using Adobe Firefly via Firefox, version 136.0 (64 bit). Could you please fix this or if there is any problem with my account could you please let me know what is wrong? Thanks!

não estou a conseguir gerar videos...  

I am unable to generate image to video with these images that are obviously NOT children.  

NO ME GENERA NADA DE LO QUE LE PIDO Y ADOBE STOCK ME QUIERE COBRAR Y SUPUESTAMENTE EN MI PLAN LO TENGO GRATIS

only 5% of images work! send a refund this program doesnt work correctly. Fix thre errors you cant even use most pictures

I've paid for it, but it doesn't do the right job. I would request a refund.

pague el plan y cada vez que quiero generar me dice que tengo un error o un problema 

Dear Adobe Support Team,I recently purchased additional credits for your service, expecting seamless access to video generation. However, every time I attempt to generate a video, I encounter the following error:"Firefly is unavailable. Firefly is at maximum capacity due to high demand. Please try again later."I understand that high demand can lead to temporary service limitations, but as a paying customer, I find it unacceptable to be unable to access a service I have paid for. I would appreciate clarification on this issue and a resolution that ensures I can utilize the credits I purchased.Looking forward to your response.Best regards,Shalev Hadad. 

No option to upload the image