.MXF to .Mp4 - Error retrieving frame **** July 2024
A common problem it seems - I have been through all the previous posts about this issue and tried absolutely everything but nothing works. This happened to me a while back, I left it, waited for a new update and it worked. I work with .MXFs everyday with no problem, and then somehow these specific ones are a problem.
1. Using Media Encoder 24.5 (problem present on previous version)
2. Windows 10 22H2
3. I download .mxf file, put it in AME, set to conver to h.264 and I get this failed result error:
4. Should get an .Mp4 file but get this in the error log:
- Source File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1.mxf
- Output File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1_1.mp4
- Preset Used: MXF Downsize
- Video: 1920x1080 (1.0), 25 fps, Progressive, 203 (75% HLG, 58% PQ), Hardware Encoding, Nvidia Codec, 01:16:34:21
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 4.00 Mbps
- Encoding Time: 00:01:54
07/23/2024 10:08:23 AM : Encoding Failed
------------------------------------------------------------
Error retrieving frame 24558 at time 10:16:22:08 from the file: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1.mxf, substituting frame 24557
OR this if trying to export from Premiere:
- Source File: C:\Users\LOUIEL~1\AppData\Local\Temp\generalclipping2.0.prproj
- Output File: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\Small LA\madame1_1.mp4
- Preset Used: Match Source - Adaptive High Bitrate
- Video: 720x576 (1.4587), 25 fps, Upper, 203 (75% HLG, 58% PQ), Software Encoding, 01:16:34:21
- Audio: AAC, 320 kbps, 48 kHz, Stereo
- Bitrate: VBR, 1 pass, Target 3.20 Mbps, Max 4.00 Mbps
- Encoding Time: 00:02:42
07/23/2024 10:12:34 AM : Encoding Failed
------------------------------------------------------------
Error retrieving frame 24558 at time 10:16:22:08 from the file: C:\Users\Louie Laptop\Content (Temp)\Misc Temp\madame1_1.mxf, substituting frame 24557
Very bored of this problem, please fix!
