Bug Reports

I have 9 images I previously created with the photo merge > hdr function without issue. However, I am unable to process a panorama with these photos. I've used it before, on this machine, on a previous version of lightroom last year. Now, it just gets stuck halfway through "creating panorama preview". I've tried disabling hardware acceleration, increasing the scratch disk size, restarting lightroom / the computer. The program itself doesn't hang - I can hit cancel at any time. but it won't move beyond that point. What is going on?

More challenges getting my Aperture Library in to Lightroom. When I select the Plugin Extras and choose Import Aperture Library, Lightroom automatically goes in to some sort of Checking Aperture Library mode. It's not giving me a chance to PICK the Aperture Library I want to Import. I wanted to start with a very small library for a test but it apparently is going right to my monster 1TB Aperture Library. I'm guessing that's the case since it it's checking the Aperture Library that's on the drive the big library is on. There does seem to be an option to tell the program where to go but the auto option kicks in and I can't get to the SELECT button. Screen shot attached. Good grief I wished this was easier. Any one know of a way to stop the auto Checking Aperture Library tool from starting?

When setting the WB of a smart preview (original placed in an external HDD and disconnected), the photo turns turns very greenish.I have been able to reproduce for Sony A7III raw files with 2 specific lenses (with a different lens it works fine): - Sigma 50mm F1.4 DG HSM Art 018.- Sony FE 25-105mm F4 G OSS.Steps:1. Import Standard + Smart Previews.2. Place original in external HDD.3. Disconnect HDD.4. Select photo and develop.5. Set the WB (from menu or modify any slider).6. It turns very greenish.7. If the HDD is connected back, the photo turns OK.Versión de Lightroom Classic: 7.4 [ 1176617 ]Licencia: Creative CloudConfiguración de idioma: es-ESSistema operativo: Mac OS 10Versión: 10.13.6 [17G65]Arquitectura de la aplicación: x64Cantidad de procesadores lógicos: 8Velocidad del procesador: 2,9 GHzMemoria incorporada: 16.384,0 MBMemoria real disponible para Lightroom: 16.384,0 MBMemoria real usada por Lightroom: 3.073,5 MB (18,7%)Memoria virtual usada por Lightroom: 6.872,2 MBTamañ

I think I have found an "odd behavior" in LR (i use the latest release of August)I organize the Library > by Capture TimeWhen in the Development room i pick 2 images and Edit > as layer in Photoshopdo the PS editing and flatten the layers (CTRL-SHIFT-E) and Save, then return to LR classic the save image is not organize by CAPTURE time but saved as a last image in CUSTOM ORDER.This is annoying and keeping the SORT by in Library would be better

When you're viewing a collection set of smart collections in the Collections panel, if you duplicate/rename/delete a collection set, the viewport seems to scroll up to the bottom of the highest open collection set... The viewport should stay put on the collection set I am currently working in during these operations and not scroll for me. This can become very tedious as I make 5-7 smart collections with every collection set that I create!Unlisted YouTube screencast of my Collections panel during these operations: https://youtu.be/AE8R_MGG3uY------Lightroom version: CC 2015.6 [ 1078672 ]License: Creative CloudOperating system: Mac OS 10Version: 10.11 [6]Application architecture: x64Logical processor count: 8Processor speed: 2.7 GHzBuilt-in memory: 16,384.0 MBReal memory available to Lightroom: 16,384.0 MBReal memory used by Lightroom: 5,237.0 MB (31.9%)Virtual memory used by Lightroom: 6,120.2 MBMemory cache size: 3,646.2 MBMaximum thread count used by Camera Raw: 8Camera Raw

I would like to know if it is possible to use Lightroom to delete photos off a memory card. Note: I don't mean "Delete Images on Card after Import" http://feedback.photoshop.com/photosh... For example, when travelling, I always like to keep at least two copies of the photos I want to keep. But at the same time, I want to keep the card with as much space as possible. At the end of the day, I import (copy) all photos from the card to my library on my computer. I then go through and mark the really bad photos, duplicates, etc, for deletion. This removes the files off the computer disk, but not the card. Is there a way to delete photo's off the card AS WELL using Lightroom?

I'm running CS5 version 12.0.4 on a 2011 MacBook Air and the brushes do not work when resized between approx 300 - 650 in size. I don't know if this is a bug but the issue occurs in Lightroom as well. Please advise when an update will be issued to fix this. The software is pretty much useless to me with this issue affecting it.

Lightroom Classic 8.4 August 2019 parent folder photo count not appearing!This bug is related to UNC paths only (e.g. your NAS). When Folder is mapped to a drive letter, it works as before.Look at this image:

Since upgrading to Lightroom Classic 8.3 (on macOS 10.12.6) I have the following problem: syncing with Lightroom mobile works fine after a fresh launch of Lightroom. But when Lightroom is running and the Mac goes to sleep, after waking up the system, Lightroom doesn't want to sync anymore, it says "Waiting for connection" and doesn't reconnect. But the Mac is online and everything else Internet related works as usual. I have changed nothing on my system besides updating Lightroom and Photoshop. I have found no other way to fix this than to quit Lightroom and launch it again but this is annoying.

Lightroom Classic 8.0 has suddenly started crashing shortly after startup, again! This problem really needs to be fixed. I send in crash reports, but get nothing back. Each time this has happened I've been left to fix it myself. On previous occasions I tried various methods to recover and eventually got Lr going again with no real knowledge of what actually fixed the problem. I just tried what appeared to fix it last time, but it didn't work this time. It would be very nice to hear back from Adobe. It would be great to have Adobe tell me they have identified the problem. It would be even better if Adobe told me they have fixed the problem. Meanwhile, I'm paying for a product that doesn't work! Lr Classic 8.0 is broken and needs fixing. As you can see, Lr hasn't even opened a catalogue before crashing.Note: This conversation was created from a reply on: Lightroom Classic 8 crashing on launch.

After upgrading to MacOS Mojave 14.0 and also the latest Lightroom Classic CC 8.0 (Build 1193777, Camera Raw 11.0), Lightroom is very slow on my MacPro 2015 computer.  MacintoshHD drive has 600GB of free disk space, restarted the computer and only running lightroom with most of the 32GB of ram free, tried disabling graphics processor within preferences also.  When I start Lightroom I notice my folder free is grey and there is scan going on every time that slows down the startup, then after that startup process is done, moving from one photo to another or doing simple menu selections or edits has a lag of a few seconds with the occasional spinning beach ball appearing.  As a last resort, I reformatted my MacintoshHD drive, reinstalled Mojave and then install all of my apps from scratch and Lightroom is still slow, it make no difference whatsoever to the poor performance.  Prior to the Mojave upgrade, Lightroom was fast so the issue is with some sort of

I noticed recently that the Library filter panel stops showing the number of images in each category after some period of usage. In the attached screenshot you can see that there are no numbers against any of the metadata values. I can't work out how long it takes for them to stop showing but it appears to be anywhere between 5 and 20 minutes or so.Normally, the total number of images is shown to the right of each value (second screenshot). When I first start my cataloguing session, the numbers are clearly visible. At some point in the session I realize they have gone. I know that this did not happen until recently because I rely upon those numbers to conduct my key-wording. I suspect the problem has come in with the last Lightroom update. To restore the numbers I have to exit and then return to Lightroom, as shown in the second screenshot. Can you please resolve this problem as it does compromise the cataloguing/key-wording workflow?No numbers:Numbers re-appear after restarting LR:

Zooming doesn't seem to be working for me in the map module, using the two fingered up/down gesture on my MacBook Pro's trackpad.  I've been offline due a corrupted disk for a few weeks and had to restore my Mac from a TimeMachine backup, and now zooming's not working.  It used to work, and it still works in Google Maps in my browser.  Is this configurable somewhere, or could there be a problem with either Lightroom or some change Google's done on the backend that's affecting the map module?  It's really frustrating because all the alternatives are incredibly slow and clunky in comparision, and I've got a lot of muscle memory using gestures.

Nikon d700 will not connect to Lightroom Classic CC 8.2 for tethered shooting.I am using the latest versions of Lightroom, mac os Mojave and camera firmware.The same hardware setup works with capture one pro with no problem and Lightroom connect with no problem to my Nikon D810 and Z6.

When HEIC photos from an iPhone are imported, they immediately have Metadata Status: Changed On Disk. Editing the photos changes the status to Conflict Detected.The incorrect status prevents metadata changes from being written to the .xmp sidecars when the option Automatically Write Changes Into XMP is enabled.To reproduce:1. Download and unzip these sample photos: https://www.dropbox.com/s/h9xwwlk11d3jdcc/heic-metadata-bug-2019-06-13.zip?dl=02. Import the photos into LR using the import option Add.3. Wait a few seconds and notice the metadata status changes to Changed On Disk:Tested on LR 8.3.1 / Mac OS 10.14.5 / Iphone 7 / Ios 12.1.4

The documentation for Preferences > Lightroom Sync in "Lightroom Classic CC Help" is out-of-date and incomplete:https://helpx.adobe.com/lightroom/help/lightroom-mobile-desktop-features.html#preferences- The screenshot is from an older version.- The tab has been renamed from Sync to Lightroom Sync.- The Rebuild Sync Data button is no longer visible but rather a hidden easter egg accessible by holding down Opt / Alt.- Rebuild Sync Data isn't documented. From the user forums, it appears this is a fairly common suggested magic incantation, so documenting it would be worthwhile.

I ended up with a bunch of orphan XMP sidecar files and finally figured out what was happening. This happened because of the following If you use "export as original" for a RAW file and DO NOT choose "add to this catalog" during export and then import this file into the catalog all the adjustments from the XMP file are applied and an entry for Sidecar Files is entered in Library. If you "Delete from Disk" this photo using Lightroom the XMP file is removed too.I you use "export as original" for a RAW file and choose "add to this catalog" during export the photo is added to the catalog all the adjustments from the XMP file are applied but an entry for Sidecar Files is NOT entered in Library. If you "Delete from Disk" this photo using Lightroom the XMP file is NOT removed as there is no link in the Library to the XMP.I think this should be considered a bug as "import" vs "add to this catalog during export" should both register the XMP as a sidecar file.

There is an unneeded blank line when using the right-click popup menu on the filter bar for the edited-unedited filters.

I am using LR Classic 8.3 on Win10.  I know how to move a page while in the Multi-page view as long as I am moving it to a location that is in the current 8-page view, but I am having problems moving it further up (or down) in the book to an area that is not in the current 8-page view.  When I click and hold on the yellow tab at the bottom of the page and try to move/drag the page up (or down) LR will not scroll to the upper (or lower) location that is not in the current 8-page view.  Of course, I know that this must be possible, but I cannot figure out how to do it since it is not behaving like any other program I have used.  I watched a Julieanne Kost video and also a Laura Shoe video where they show moving a page, but in both cases they moved the page within the current 8-page view so I still do not know how to move it further away in the book.  I hope someone can help.  Thank you!

Despite LightRoom's long term weakness with timezone handling, I've always been able to store a full timestamp with tz info in the "Date Created" field.  Recently (maybe since the LR 8.3 update), it has started stripping this out.  This appears to only affect RAWs with XMP sidecars, and does not affect JPEGs.  I think it happens when metadata is read from file.I have a workflow where I save my metadata after import, process it in GeoSetter (I've been using it with LR since before the maps module was added, and frankly it's better for some things), and then re-import it.  GeoSetter has always insisted on choosing a timezone before saving, which I suppose is to comply with exif standards/conventions,I copied the my files at each stage of this process, and you can see how LR saved without any tz info, GeoSetter added, and after import back in to LR and save again, LR has stripped it: mymac:_compare myuser$ grep -r -e "DateTimeDigitized" -e "DateTimeOriginal" -e "DateCr

Using build 1206193 on MacOS MojaveIn the Book Module, when I copy the layout from one page to another, the page text checkbox becomes unresponsive. If the source layout already has a page text, I cannot disable it. If not, then I cannot enable it.Thanks for looking into it.Best,Alex

This is just a minor translation issue (using version 7.4):When a new version of Lightroom is available, a window pops up instructing the user to got to "Hilfe -> Updates" for getting the new version installed. However, in the "Hilfe" menu, the corresponding menu item is "Aktualisierungen" rather than "Updates". The terminology should be aligned.Just a minor issue but should be straight forward to correct.

Lightroom 8.3, Build [201905061635-edecdfdb]Windows 10 Pro In Grid, select two CR2 raw files.Export these to a DVD.The DVD is missing the XMP files.The DVD only has the CR2 raw files.This is a bug. If you export to a Hard Drive, the XMP and CR2 raw files arecopied as expected.Thanks

After publishing new photos from Lightroom to Adobe Stock using the provided plug-in, LR asks me if I want to jump to the web site (Adobe Stock) but I got the following message:"Failed to update the collection.An internal error has occurred: bad argument # 1 to 'openUrlInBrowser' (string expected, got nil)".Photos are correctly posted and I can see them in the collection, but I cannot reach the website directly from LR. The obvious workaround is to open the web browser manually and log on AS.Anyone experienced this unpleasant issue ?Thanks in advance.

LR Classic CC auto upgraded from 8.2.1 to 8.3 ... with that the ability to export videos in 'Original' format fails. (The progress bar shows action, but no files are exported.)  It still can export videos in H.264 format (but obviously downgrades resolution from 4K (3840x2160) down to 1080p which is useless to requirement). I tried clearing video cache and disabling metal video acceleration ... neither addressed the issue.I downgraded back to 8.2.1 and the functionality returned as designed.I would suggest that the LR Classic CC 8.3 rev has a functional error with exporting video in 'Original' format.This is on MacOs 10.13.6