P: brush cursors not working on 2011 Mac/MacBook Air (OS X 10.7.x Lion)

Yes, third parties can make mistakes - which is why we researched the problem to see if we could do anything about it. We found that it only happens with a certain OS/hardware combination. We found that the problem is reproducable in multiple applications that do not share code. We found that the OS APIs involved return no errors and have no dependency on the size of the cursor from the applications side. And there is no reasonable way to work around the bugs in the OS APIs/drivers.

Thus, Adobe can't do much about the bug in Apple's drivers and has to wait (along with all the other developers and users affected by this) for Apple to fix the bug in their drivers.

You aren't getting finger pointing from Adobe. We're helping you diagnose and understand the problem. Now that we know more about the issue, we understand that the problem is outside of the application developers' control and we all have to wait for Apple to fix their bug.

I use the keyboard shortcuts and this reproduces the problem for me.

Using the keyboard shortcuts remedies the issue in a pinch, but it's not ideal or 100%. You can change brush sizes with [ and ]

Third party vendors often make mistakes too, of course everyone thinks they are infallible. It's not outside the realm that this is a multi party bug - and with years of coding you should be able to see that.

An appeal to authority/masses of 'as far as everyone can tell, adobe got the code right' is not a valid point. Who is everyone and when did they get your proprietary code to review? Where can I see the report from someone not employed by either company which isolates the issue?

The bottom line is John hit the nail on the head. Customers paying large sums for the software don't want finger pointing, they want solutions. Apple, Adobe, AMD, Nvidia all need to get together to figure it out.

Which actually brings up a relevant point - are nvidia users having this issue - has that been reported. Two different gpu vendors with this problem would basically cut them both out of it and leave it for Adobe and Apple to sort out.

Is that really your reply, as an employee? Let me state it how you have.

I'm pretty sure you have never been good at customer service, been a working pro who needed something accomplished rather than finger pointing, or been successful in developing friendships or romance.

Now, could I have guessed that an Adobe employee would be such an jerk? Probably not, there are just too many possible ways not to be, but.. Adobe clearly doesn't have perfect employees. They do however have jerks in their corporation and they need to fix those so people can get proper support.

BTW, your lack of tact, arrogance, and sheer shitheadedness remind me of dealing with Quark.

It happens in Photoshop Elements 9 & Pixelmator if I zoom multiple times. Sometimes it hoses things up so much that you can't click on any menu items and have to quit via the dock. I've put it in as a bug in Apple feedback. I suggest everyone else do the same.

I am also having this problem. In my case, it happens in CS5 (photoshop especially) and also in Apple's Aperture—although it's the smaller brush cursors that cause a problem. All my brushes smaller than 82 pixels (81 pixels and below) have this problem. The cursor is offset from where it applies the effect and it does not show it's bounding circle. Driving me nuts!

Happens on my 13" i7 Macbook Air. It does not happen on my 2010 Macbook Pro.

Exactly the same problem, very tedious... try switching to the smaller brush size somehow bring back the circle.

I purchased a new MacBook Air (with Lion) two weeks ago. I transferred all my Applications (including PSCS5) from my iMac to the Air, using Migration Assistant.

I’ve encountered a nasty problem with CS5’s brush. The usual circle cursor abruptly switches to an Apple Arrow cursor and the pixels affected by the brush action are not at the arrow’s tip, but off to the right and down.

I’ve failed to find a cure.

I un-installed the Wacom Tablet Driver, ran Disk Utility to repair disk permissions. Then un-installed CS5, then re-installed. Cursor adamantly switches from circle to arrow.
Am I doomed ?