Bug Reports

Hello Adobe team,I am reporting an issue with Photoshop 27.7 on Windows 11 where the new Remove Tool on-device generative AI model cannot be enabled on an NVIDIA GeForce RTX 5080.The “Device” option remains greyed out, even though all documented requirements appear to be met.SYSTEM SUMMARYPhotoshop version: Adobe Photoshop 2026 / 27.7Operating system: Windows 11GPU: NVIDIA GeForce RTX 5080VRAM: approximately 16 GBDirectX: DirectX 12 / DirectX 12.2 availableNVIDIA driver: current and newer than Adobe’s stated minimum requirementPhotoshop GPU acceleration: enabledPhotoshop GPU status: GPU is detected and allowedAvailable disk space: sufficientThe GPU is usable for normal Photoshop GPU acceleration.The important detail is that Photoshop appears to detect and use the RTX 5080 for general GPU acceleration, but in the system information / GPU identification path the card is shown as:NVIDIA GeForce RTX 5080 UNKNOWNThis strongly suggests that the issue is not general GPU acceleration, but the

Issue summary: Since Photoshop 2025 (exact version unknown, but after 25.12.4) direction-based brush strokes, when set in the brush settings (Shape Dynamics - Angle Jitter - Direction), are not working properly. The very first 'pixel' of nearly every stroke is angled about 90 degrees perpendicular, before correcting itself immediately as the stroke continues. This breaks a previously working workflow. The problem is only mitigated by using external stabilisation (I’m using Lazy Nezumi Pro with light smoothing), which suggests the issue is related to how initial pen input samples are handled at stroke start. I also ideally need to have 1% smoothing enabled in Photoshop, or the bug can lightly reoccur occasionally. Using older Photoshop versions avoids the issue, but this is not a viable long-term solution due to other compatibility and stability concerns. I have used these brushes for years with no issues until recently.Product and version: 25.12.4. (laptop) the bug does not occur in th

While opening photoshop the splash screen opens, but application crashes/is closed (no traces in task manager)This is what i can pull up from application logs Faulting application name: Photoshop.exe, version: 27.7.0.11, time stamp: 0x6a0642d7Faulting module name: OpenCLOn12.dll, version: 0.0.0.0, time stamp: 0x6a03771eException code: 0xc0000409Fault offset: 0x00000000000eb625Faulting process id: 0x6964Faulting application start time: 0x1DD0203D061CAFFFaulting application path: C:\Program Files\Adobe\Adobe Photoshop 2026\Photoshop.exeFaulting module path: C:\Program Files\WindowsApps\Microsoft.D3DMappingLayers_1.2606.3.0_x64__8wekyb3d8bbwe\x64\OpenCLOn12.dllReport Id: 7e342814-305a-4d88-b378-4a954f229196Faulting package full name: Faulting package-relative application ID: =====================================================================System is a Samsung Book 6 ULTRA with 32GB RAM / Core Ultra X7 

ProduktinformationenProdukt: Adobe Photoshop Version: 27.7 Betriebssystem: macOS 26.5.1 Hardware: Apple Silicon Eingabegeräte getestet: MacBook-Trackpad Externe Maus Dokumenttyp: RGB, 16 Bit/Kanal Problem tritt sowohl bei aus Lightroom übergebenen Dateien als auch bei direkt geöffneten TIFF-Dateien auf FehlerbeschreibungNach dem Anlegen einer Schwarz-Weiß-Einstellungsebene in einem 16-Bit-RGB-Dokument funktionieren die Maus-Drag-Operationen in anschließend angelegten Gradationskurven- und Tonwertkorrektur-Einstellungsebenen nicht mehr.Die betroffenen Bedienelemente können weiterhin angeklickt und ausgewählt werden, lassen sich jedoch nicht mit der Maus verschieben.Die Funktionalität der Einstellungsebenen selbst bleibt erhalten:Numerische Eingaben funktionieren. Punkte der Gradationskurve können per Tastatur (Pfeiltasten) verschoben werden. Das „Hand“-Werkzeug innerhalb der Gradationskurve funktioniert. Die Regler der Schwarz-Weiß-Einstellungsebene funktionieren weiterhin normal.Rep

Tento abrir meu Photoshop, porém aparece apenas a tela de loading (carregamento) e, em seguida, o programa fecha sozinho e não inicia

I am constantly plagued with this error message during normal working practices within Photoshop.“Could not complete the command because of a program error (2a135c.901).”During normal operation I’ll select any tool and it will randomly stop working - prompting the message above.  Or I’ll run an action and it will fail and prompt the same message..On a Save, Restart - Photoshop is back to normal operation - tools, brushes work correctly, actions play, until the message randomly appears again and the loop continues. save , restart …The pop-up “Learn how to fix” is irrelevant. It’s not a fix!I’ve tried all the other recommended fixes below to no avail. Please advise? Resetting Photoshop preferencesDisable GPU AccelerationGo to Preferences → Performance.Uncheck Use Graphics Processor.Restart PhotoshopClear Adobe CacheNavigate to ~/Library/Caches/Adobe and delete cache files.Restart PhotoshopMac Studio M2 Ultra, 64 GB - macOS Terrible-Tahoe 26.5.1 - Photoshop 27.8.0Wacom Tablet Intuos Pro (

Hello,A few years back, a topic was made regarding an issue I have also been experiencing for quite some time:I would have commented on the original topic, however it was closed and engineering was allegedly looking into the problem. But as of today, the issues described still persist in Photoshop 2026 (Windows 11).  As the original poster mentioned, when you place text and the line is blank, you cannot freely move it around as you would if existing text was there.  Also as the poster described, there is an invisible “bounding box” where I see the cursor change to the Move Tool cursor when I’m within close proximity of the text, but moving too far out changes it to the default OS cursor (at which clicking anywhere commits the text). I can also confirm that holding down the Alt key does alleviate the text movement issue altogether, but I am unsure if this is intended behavior or a programming oversight/bug. The “ReduceUXFriction 0” does not exist anymore on the page that was linked in t

Phothoshop 27.8 (same error previously with 27.7). I'm trying to install the "Remove Tool advanced components" add-on through Adobe Creative Cloud (to use the new local remove tool), but the installation keeps failing with an "Installation Error" message (see attached screenshot), with error 127.Same bug if I try to install it inside photoshop.What I've already tried: Restarting Photoshop Restarting my PC multiple times Installing it from both Creative Cloud Desktop and directly inside Photoshop Retrying several times over the last 24 hours Unistall creative cloud with repair tool Delete adobetemp Increse permissions to adobetemp folder I'm using: Windows 11 Latest version of Photoshop (27.8) RTX 4090 Photoshop settings with image elaboration faster and performance with “use graphic processor” Has anyone found a fix for this, or knows what could be causing it?

Zooming past 50% causes severe glitches (colored blocks/lines, see error1.png vs error2.png). Started ~10 weeks ago after update. Affects multiple similar files. Older versions work fine.

Adobeサポートご担当者様お世話になっております。Photoshopの起動に関して不具合が発生しているため、ご報告申し上げます。■ 発生している問題Photoshopが起動後読み込みを続けるが「応答なし」となり、終了してしまいます。正常に起動できない状態です。■ 状況の詳細 6月21日までは問題なく起動し、通常通り使用できていました。 6月20日頃から、突然起動できなくなりました。 Creative Cloudアプリおよび他のAdobeアプリ（Illustrator等）は正常に起動します。 Photoshopの環境設定リセット、GPU無効化設定、設定フォルダのリネーム、キャッシュ削除などを試しましたが改善しませんでした。 ■ 使用環境 Windows Photoshop バージョン：2026 Creative Cloud：正常動作 GPUドライバ：自動更新あり（詳細提供可能） お手数をおかけいたしますが、原因の特定および解決方法についてご教示いただけますと幸いです。何卒よろしくお願い申し上げます。

Bonjour,Quand j'utilise l'Outil Correcteur Localisé en cliquant avec ma souris sur une zone de la photo à l’écran, une multitude de lignes partent dans tous les sens. Donc cet outil ne fonctionne plus depuis plusieurs jours. Est-ce un bug ?

If the working profile in both Photoshop and ACR are the same, the skin tones match the proper hue when a photoshop image is brought into ACR.  However, the skin tone line on the new vector scope is not moving to adjust for the fact that the Hue value associated with skin tone varies between color spaces.  The skin tone line seems to be set at a hue of about 18 regardless of what the working export color space is, so it gives incorrect skin tones unless you are exporting to Rec709. space.Open an image in photoshop with skin and convert it to Rec709 color space.In the settings panel ensure that ACR working space is also Rec 709. Open the base layer in ACR and select the skin of the subject.  The skin tones will properly align with the skin tone line on the new vector scope, at a hue of about 18-19 degrees. Now, cancel in ACR and use the Edit menu to convert the image to ProPhoto color space.  In the settings panel, change the settings to ensure that ACR is also exporting to the ProPhoto

When I used the remove tool to remove a cable that was in front of my subject, the tool added tusks to the baby elephant. Needless to say, baby elephants do not have tusks and since this is an Asian female, she would not have tusks of this size - even as an adult 

I'm using Photoshop with a Wacom pen display (Cintiq Pro).When Photoshop is configured to use Wintab, pen strokes may show noticeable jitter at low canvas zoom levels (for example, 12.5%), especially when drawing slowly.Symptoms:Most visible when drawing smooth diagonal or curved lines Appears similar to low-resolution screen coordinate input Stroke position accuracy is reduced More noticeable at lower zoom levelsThe pen tablet seems to be behaving as if its tracking accuracy has dropped to the level of the screen resolution. In terms of actual hardware performance, the accuracy should be the same as Windows Ink.System:Wacom Cintiq Pro, and dual-monitor setup (total 3 monitors)wintab enabledPhotoshop :from older to recent version all

Adobe Photoshop Version: 27.6.0 20260422.r.11 4804c18  x64 (final, Release)System: Mac OS 15.7.3In this version the scrolling speed in the layer panel has drastically increased so its not usable anymore to scroll with the mouse scrollwheel.With a standard generic mouse using scroll wheel and moving it one step scrolls more or less 10 layers.With such a big steps in scrolling using the scrollwheel becomes not possible. User is resorted to use the side scrollbar which results in a drastically more time spent doing this function that is done 1k times each day.I have checked and nothing else on my system has increased speed so its local to Photoshop.Can some validate if they have the same issue as me? 

I'm using Photoshop with a Wacom Cintiq Pro and have noticed a UI issue when Windows Ink is enabled.Many Photoshop sliders become difficult to adjust with the pen.When using wintab , these are not happen.Observed behavior:Small pen movements are ignoredThe slider does not respond immediatelyMovement only begins after a certain drag threshold(about 10px) is exceededThe slider feels "sticky" or "magnetized" to its current valueabout 10 value magnetized move.Affected example:Warpadjustment panel sliderbrush size/hardness sliderNot affected example:opacity dialogliquify Because of this, making small precise adjustments with the pen becomes difficult.System:Wacom Cintiq Pro, and dual-monitor setup (total 3 monitors)Windows Ink enabledPhotoshop :from older to recent version allTo rule out tablet driver settings, Windows pen press-and-hold / double-click assistance features are disabled, and Wacom double-click distance is set to Off (0).

Photoshop closes without warning during editing of large Hasselblad TIFF/PSB files. Crashes frequently occur while using Magnetic Lasso. Event Viewer identified Nik Collection 8 Palette.8li as the faulting module in at least one crash. Issue persists after Photoshop preference resets and NVIDIA driver updates. Loss of recent editing work occurs. Photoshop 27.7.0 frequently crashes without warning during normal professional editing work. The application abruptly closes and recent work is lost.My workflow involves large Hasselblad TIFF and PSB files. Crashes frequently occur while using the Magnetic Lasso tool for detailed selections, although the crash is not always immediately reproducible.System:Windows 11 Pro 24H2 Intel i9-14900KF 192 GB RAM NVIDIA RTX 4070 SUPER Wacom Intuos Pro tablet Photoshop 27.7.0Troubleshooting already performed:Reset Photoshop preferences multiple times Updated NVIDIA drivers Updated Photoshop to latest version Verified GPU compatibility No obvious hardware i

The latest version of Photoshop 27.7 seems to be missing the reflection removal option in the Edits I reverted to 27.6 and it's there in the Edits menu.. Am I missing something.? 

Version 27.7.0 / WIndowsI oftentimes add many guides (by exact percentage) to my documents.So I use the New guide pop-up.It was always a quick and streamlined process as the number field was preselected, I just had to write in it and hit Enter. Now I have to manually click in (or Tab into) the number field to be able to write my numbers.This is clearly a regression because of the new pop-up. So I consider it a bug.I think the Canvas Size dialog box already had the same problem, so you could consider it a feature request there and in every other pop-up too: Always the first input field should be the active one, not the OK button which makes not much sense.That could be pushed by hitting Enter no matter what part of the pop-up is active.Thanks for looking into it!

Photoshop 27.7.0 releasemacOS 15.7.7 Wacom Intuos Pro PTH-660Wacom Driver Version 6.4.13-4 Smudge Tool has a problem when using the Wacom pen and a soft brush with dynamics.select the Smudge tool Select a default brush with softness and shape dynamics settings (size, transfer, etc.). Hold the cursor still or move it very slowly; the Smudge brush position jitters constantly by a few pixels, making precise control impossible.Hard 0 % softness brush and a brush without any size or transfer dynamics, or using a mouse, works as expected. I have attached a video clip of the problem. Please see the link below:https://www.adobe.com/files/libraries/urn:aaid:sc:EU:60f57959-98f9-4985-ab48-b9d5812bf98f

Al momento de abrir la aplicación en Photoshop en la parte de Destacados existe un error ortográfico, debería decir lo mejor  

When I open Photoshop (Version 27.7) , the Adjustments panel disappears from my workspace’s docked panels. Also, when I try to open the panel from Window > Adjustments, nothing happens. The panel does not open, and no check mark appears next to Adjustments in the Window menu to indicate that it is active. The Adjustments panel reappears when I reset the Essentials Workspace, but the Adjustment Panel disappears again after I close and reopen Photoshop. Currently, the only way to restore the Adjustments panel is to reset the Essentials Workspace each and every time I launch Photoshop. This is not a great workaround because it requires re-customization of my workspace every time I open Photoshop. Could someone please help me resolve this issue? 

Adobe Photoshop Version: 27.4.0 2Operating System: Windows 10 64-bit When I go to Image → Canvas Size, the default is always pixels. I want it to be inches. Note: I have checked in preferences, units and measures, and the default is inches. Also when I go to image → Image size, the default is in fact inches, which is what I expect.  Is the default unit for image → canvas size now different? Is there a different place to set it?  thanks

The Generative expand function in my desktop Photoshop software doesn't work. My latest attempt at using it simple involved trying to generate new image either side of an existing horse image. I was following a tutorial provided in Photoshop called ‘Expand images with Generative AI’ (see attached image). When I try to use the Gen expand function, it seems to start processing but then an error message appears (attached). It used to work fine but it has not worked for over 6 months. This is the first time I have reported it. I believe it started malfunctioning after a routine Photoshop update.I am part of a business subscription plan so I believe I have the most up to date version of the software (version 27.7.0). I am using a MS Windows operating system Dell machine. Full details can be sent on request.