Bug Reports

I now have a new problem on my PC running Windows 10. Photoshop continues to run after I exit the program regardless of whether I shut down by clicking X in upper corner of window or from menu, File > Exit. It is using 10.8% of my processing power after exiting - see attached shot from Task Manager. I have checked that I have the latest video card drivers according to menu item Help > GPU Compatibility. I also used the Creative Cloud Cleaner following instructions in this link: https://helpx.adobe.com/nz/creative-cloud/kb/cc-cleaner-tool-installation-problems.html It behaves this way even though I do a complete power shut down, not just a restart. I am using the latest Photoshop version 23.2.1.   @Daniel Presedo @PECourtejoie

I know this is a common topic on here (which should say something in itself), but I'm really at a loss for words for how borderline unusable the trackpad gestures are for Photoshop in Windows 10. I'm coming over from a MacBook Pro to a new Dell XPS 15 which has a great trackpad with Windows Precision drivers, but even basic panning and zooming are broken in Photoshop.Pinch to zoom straight up doesn't work unless you enable "Zoom with Scroll Wheel" which isn't actually pinch to zoom but just reading the trackpad as a scroll wheel instead. Doing so then disables two finger pan, which itself is also largely broken because it only goes in a single direction (not freely in the x+y direction together). The only option for panning is to hold down space bar and then drag and drop the page with the mouse instead, which turns simple panning from a 0 click action into a 2 click + release action that's incredibly laborious and slows basic work down to a halt even once you get the rhythm

HiEver since the last update yesterday, everytime I make a brush stroke I get the spinning wheel (indicating a lag in proccessing I guess). As I am an illustrator using Photoshop and make lots of brush strokes, this is stalling the progress of painting. Can I get a fix for this, or can I revert back to the previous version?   I manage to grab this short video from my iPhone showing the cursor problem. Need a quick fix if possible Thanks Rob

When I am using Photoshop 2022 on MacOS Big Sur, I don't typically have to deal with too many errors. However, I recently discovered a bug that has been more than just an inconveience. Everytime I select the crop tool by hitting "c" on my keyboard, and try to exit by hitting the cancel button, Photoshop crashes. I don't know how to fix this, it only does this when I use the keyboard shortcut. I typically lose an hour or more of work, and as an animator, this is unacceptable. What can I do to fix this, and if I can't, I need Adobe to look into this bug. Attatched below are the error messages I receive after rebooting the program. Thank you

This is an easy one. As the title says: Choose the Type tool and draw a box. Commit the changes. Right-click on the layer in the Layers panel and choose the option to convert it to Point Text. Now check the Type panel and open the Tracking dropdown. The Tracking values will all appear disabled except for 0.   There's a simple workaround. After selecting any type within the layer, the options will become re-enabled.   Here are some sysmte specs: Adobe Photoshop Version: 23.2.1 20220222.r.303 eedc582 x64Number of Launches: 53Operating System: Windows 10 64-bitVersion: 10 10.0.19042.1526System architecture: Intel CPU Family:6, Model:12, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreadingPhysical processor count: 4Logical processor count: 8Processor speed: 1805 MHzBuilt-in memory: 16110 MBFree memory: 10316 MBMemory available to Photoshop: 11864 MBMemory used by Photoshop: 70 %SAM SDK Version: 2.0.0-main.1010

Adobe photoshop version 23.0.1 Not workin depth blur effect. it's resault comes black

This is a bug report posted on a Japanese forum.I was able to confirm reproduction with version 2021 (22.5.6). It does not reproduce in earlier versions. The bug is that if there is a masked group on the document and two or more child layers of the group are active and moved by mouse dragging, the invisible area outside the mask is not displayed. https://community.adobe.com/t5/photoshop%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E8%A4%87%E6%95%B0%E3%81%AE%E3%83%AC%E3%82%A4%E3%83%A4%E3%83%BC%E3%82%92%E7%A7%BB%E5%8B%95%E3%81%97%E3%81%9F%E9%9A%9B-%E8%A6%AA%E3%82%B0%E3%83%AB%E3%83%BC%E3%83%97%E3%81%AE%E3%83%9E%E3%82%B9%E3%82%AF%E3%81%A7%E5%88%87%E3%82%8A%E5%8F%96%E3%82%89%E3%82%8C%E3%82%8B/td-p/12805719  

On the photoshop introduction tour for iPad Pro there is a spelling error slide 9/13 which reads 'later' instead of layer. That is all thank you.

I use a Wacom tablet for everything in Photoshop. I constantly use the Select and mask screen to make refinements to selections when cutting products off white backgrounds. The latest update (21.1) crashes consistently when using the brush tool and the zoom is accidentally touched on the pen. I have to force quit Photoshop and restart with all of the selection I was carefully cutting out lost. When I roll back to previous versions the problem is not occurring. I'm on a late 2013 Mac Pro running Mojave 10.14.6. All drivers and operating systems are up to date.  

I've Noticed this weird behavior after the latest 21.1.0 update:When panning, the canvas  basically refreshes only after I have stopped my panning motion, so that there's no smooth movement during panning, only the state before panning and the state after panning. Feels extremely choppy. Only if I scroll REALLY slowly - like snail speed - I see the canvas following along my motion. As soon as I accelerate to a normal panning speed, the above behavior goes into effect.I first thought that this might be a graphics card driver issue but then I noticed that when I turn on "flick panning" in the preferences, suddenly panning is performed smoothly (but, as to be expected, with the annoying floaty overshooting motion of flick panning, that I'd like to avoid).If someone can confirm, this might be an issue worth investigating.   UPDATE 20th April 2021:   At least two users confirmed that the Navigator window plays a role in this problem. Scaling the Navigator window or closing it

Please download this action. And run it.https://yadi.sk/d/IFn5lyAW9Z5BiwIt will create a file. Will make 9 layerComps in it and offer to save. Save it.Note that the layerComps in file goes in order.Close the file and open the saved one.It will have some duplicated layerComps. I often duplicate 2 and 2. This is because Photoshop created them with the same ID. If you quickly create layerComps, then they can create the same ID and everything will be messed up.A bug appears even in CC2018.There is no bug in CS6.Please confirm.

I export JPEG images from retouched RAW files, using Save for Web. Metadata is set to "All Except Camera Info." Before retouching, I add extensive metadata to the RAW files, including text to the dc:description field. Unfortunately, that one field is stripped out during SFW export. As far as I can tell, no other metadata is stripped from dc namespace. Please do not tell me to use Export or Save As. Any such answer is off-topic and not helpful. I just want to report this bug (assuming it won't be fixed, though.) Photoshop 22.5.1, Windows 10 Pro.

I've just downloaded the new photoshop update (22.01) and I noticed there is no classic red area when you change Brush size and feathering (when using keyboard shortcut OPTION+CONTROL).    it is quite frustrating

I recently bought an HP Spectre X360 14 with an i7-1195G7 (and 16GB RAM & 1TB SSD with Optane cache) running Windows 11 Pro (21H2, build 22000.438.)   Photoshop (v.23.1.1) crashes when doing something as basic as applying a Smart Sharpen filter unless I disable Graphics Acceleration, specifically using OpenCL, within Photoshop. I'd like to be able to experience the benefits of Graphics Acceleration in Photoshop.   Yesterday I updated the Intel graphics driver on my device from v 27.20.100.8664 (dated 6/1/2021) to v 30.0.101.1191 (dated 12.3.2921) and Photoshop was auto-updated three days ago, but the problem persists.   I don't see any other reports of such problems, but would like to know if there is any way to resolve this. I live in Mexico and had flown to New York City just to buy this computer, and I'm considering flying back to NYC to return it. Do I have a defective computer, or can this be fixed?

Photoshop seems to work fine when I use my finger on the pen display, but when I touch the actual pen to the screen it immediately freezes and crashes a few minutes later. I've tried restarting the pen display, the computer, photoshop, I tried changing scratch disks and back again, I've updated everything except my iOS, which I'm afraid to update until all those bugs are fixed.

New CMYK document (A4/300dpi)  One layer added. Shape tool => Add Rectangle => fill color => color picker      

When I save an image coming from the RICOH Theta Z1 as TIF in Photoshop the makersnote metadata is not saved. There's also no difference to saving with no compression or LZW.   I can't imagine that I am the only one with this issue... And I really think Photoshop should pass on ALL metadata, period!   This is the original image maker (aka makernotes) metadata: And here's what's left (nothing) when the TIF is saved in Photshop: I hope there's going to be a fix for this some day because for now I need to copy the metadata over using commandline and ExifTools...

Since upgrading Photoshop to 22.5.0 on my Mac OS 11.5.2 I have a problem with the following command in all my AppleScripts that feature it:   make new path item with properties {entire path:PathDetails, name:"Path Name", kind:normal}   Photoshop will throw the error "Could not complete the command because of a program error.", but will continue on and execute the above command anyway.   I have wound back Photoshop to the previous version and the expected behaviour is restored.

PS 23.0.1 When editing an existing curves layer...  Make any change to the curve and then Command Z to undo.  The undo works and the history panel shows a step back.  All good.  Now Shift Command Z to redo.  The history panel shows the step forward but the curve remains in its current state.  The undo state.  There is now no way to redo the change.  If the first undo is done using the history panel, not Command Z, everything works as expected.  It's only the key command that breaks it.   iMac (Retina 5K, 27-inch, 2017) 4.2 GHz Quad-Core Intel Core i7 Big Sur 11.6.1

Hi Community,   We are using latest version of Photoshop (23.1.0). When using the color picker tool with Ruler tunred on on a full screen mode, the photoshop window showing glitches. This is happening only when the ruler is turned on. Otherwise it seems fine.   A sample image of the issue attached.

I am working with the latest Mac OS Big Sur 11.1 and with the latest Photoshop update, Photoshop 22.1.1 When I want to fill in the File Info my cursos disappeared. When I change the color of the interface to dark gray, the cursor in File Info returns. The same in Bridge. Command I gives me the File Info screen, as in Photoshop, but no cursor. And when I change the interface color to Dark Gray the cursor returns.  Until now this bug isn't fixed. When will this happen??  

Version: Photoshop CS6 and 2022 Platform OS: 64 bit, Windows 10 Pro Expected Result:  Image Processor save the various files to disk   Desired Workflow: 1. Open a image from a flatbed scanner consisting of many old photos. 2.  File -> Automate -> Crop and Straighten   This creates many tabs with one photo in each. 3. File -> Scripts -> Image Processor     select to "Use Open Images", select a folder for the processed images, select the filetype as TIF (any will work) 4.  Click Run   Photoshop errors instead of saving the various tabs into files.   First with a Script Alert that  "There were no source files that could be opened by Photoshop"   Then a second Script Alert: "Sorry could not process the following files"  followed by a list of a bogus directory name and the tabs names."You can reproduce the issue using the class-cars file below.

Take an Adobe RGB JPG, convert it to Lab, then save as a JPF or PDF (probably any format).  You'll note this metadata:   xmp:xmp-photoshop:colormode:Labxmp:xmp-photoshop:iccprofilename:Adobe RGB (1998)   No bueno.  My guess is that the field is just not being blanked or populated upon conversion to Lab.   Sending love and best wishes to all readers!  Peace. 

I've been having an issue in Photoshop, Bridge, and Illustrator for years and have finally found the solution to a bug that has been plaguing me across different version of Creative Cloud, different computers, and even different operation systems.   I have found that the Bevel & Emboss effect in Photoshop corrupts some of my files when viewed in Bridge. In the above illustration, the image on the left has a Bevel & Emboss effect and the image on the right is how the image should look . When I save the file and view it in Bridge I see the weird lines across the image. When I place the image into Illustrator the corruption is present. If I save a JPG the corruption is present. When I open the file in Photoshop the corruption is not present, and if I turn off the Bevel & Emboss the corruption is no longer visible in any of the ways I listed above.  As you can imagine, this has been very frustrating and annoying.   After really playing with it and taking a d

Lorsque j'ouvre un fichier Raw catalogué dans LR (Cloud) depuis l'interface initial de PS 2020, il s’ouvre correctement dans CameraRaw, mais même si je demande ensuite de Ouvrir l'objet, aucun calque objet dynamique n'est ouvert dans PS 2020.Regardez la vidéo, déolé, PS est en français.Remarque importante, si j'ouvre le même fichier depuis le finder, Je clic sur Ouvrir l'objet, j'ai correctement un calque d'objet dynamique contenant le fichier raw dans PS !Je pense qu'il s'agit d'un bug.Regardez la vidéo jointe.