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Legend
October 27, 2021

P: Photoshop 23.0 - cannot open TIF files, generated in other programs

  • October 27, 2021
  • 155 replies
  • 61982 views

Starting from version 22.5.2 Photoshop stopped opening some tif files. The issue is related to a previously discovered vulnerability, the escalation of which, under certain conditions, may lead to arbitrary code execution - Adobe Security Bulletin.

 

Important: The problem is not with Photoshop, but with third-party software developers who do not keep track of current TIF specifications

 

A temporary solution to the problem is to convert files in third-party editors that completely update the structure of TIF files (for example, xnView, ImageMagik, etc.); such files can also be converted using the Camera Raw plug-in (via Bridge).

We all hope that Adobe can solve this problem and find a way to bring third-party files to modern standard. But I recommend that you independently contact the developers of programs whose files Photoshop cannot open. Notify them of the problem, recommend to contact @J453 using this community. Jeffrey can provide technical information to developers to solve this problem.

List of apps that have problems (according to your feedback):

 

There are no problems (or solved):

 

This topic has been closed for replies.

155 replies

Legend
August 30, 2022

Your developers need to make sure that their implementation is up to standard. Most of the time, a developer will just use a library that is used in hundreds of other programs, so it isn't that big a deal.

Participant
August 30, 2022

I've been  having incredibly frustrating time trying to get around this issue now. I have upgraded to 23.4.2 and I am still getting the invalid file error when trying to open TIFFs generated by our software. Before I ask our developers if they can (or will) implement changes as suggested by answers to this post, I'd like to make sure there's not something I am missing or that Adobe expects the latest releases (post 23.1) to completely take care of the problem.

 

Thanks,

CJSF

Participant
July 19, 2022

Still having issues - spent considerable amount of time with support and no resolution. Images came from Epson ET-2600 printer/scanner. Some will open, some will not, resulting in this error message "Could not complete your request because of a program error". Using 23.4.2.

Legend
December 15, 2021

I've been doing computer graphics since JPEG was still new. So yeah there are loads of TIFF files floating around, some of them really old. That STILL doesn't change the fact that leaving a security hole open is not acceptable.

ivank11134774
Inspiring
December 14, 2021

It seems that you never dealt with those old files prodused by programs/companies that do not exist on the market anymore. As for Adobe, it would not only be nice but required to make a simple one-click converter for such TIFFs to make them "good enough" for the modern Photoshop. Otherwise the suggested workarounds are disturbing the workflow.

Legend
December 14, 2021

Dealing with security issues is a good thing, not a bad thing. Forcing programmers to follow standards for interoperability is also a good thing.

Participant
December 14, 2021

Sounds alot like: We locked the doors to your house and destroyed the keyhole.  This is because some burglars know how to pick locks.  Please reach out to your multi-billion dollar homebuilder and ask they they invent better lockmaking protocols for future doors/locks.  In the meantime, if you need access, go ahead and break your windows or cut a hole in the wall.  And if you want to "restore" your doors/locks to a previous version (ya know.. the one that worked) well too bad - we made that impossible.  Surely you won't, out of desperation to finish end-of-year projects and secure your end-of-year bonus, have to resort to heading over to the 'bay of pirates' to obtain a 9-year-old copy of CS6 so you can open your doors.  That would be naughty and Santa frowns upon it.  Again - good luck persuading that multi-billion dollar corporations that it's *their* fault *we* broke your doors.  Surely they'll help you out ASAP

Legend
December 14, 2021

@ivank11134774 Apologies. Yes. 22.5.4 also gets this tiled tiff fix as well as security fixes. This page has been updated but may take a few minutes to show the updates: https://helpx.adobe.com/photoshop/kb/fixed-issues-history.html 

ivank11134774
Inspiring
December 14, 2021

Is it fixed in 22.5.4?

Otherwise there is no information on 22.5.3 and 22.5.4 at Adobe site (at least I could not find it).

Thanks.

Legend
December 14, 2021

No. There will be no 23.0.3. Numbering skips from 23.0.2 > 23.1.