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jazz-y
Legend
Oct 27, 2021 3:18 PM UTC
Released

P: Photoshop 23.0 - cannot open TIF files, generated in other programs

Starting from version 22.5.2 Photoshop stopped opening some tif files. The issue is related to a previously discovered vulnerability, the escalation of which, under certain conditions, may lead to arbitrary code execution - Adobe Security Bulletin.

 

Important: The problem is not with Photoshop, but with third-party software developers who do not keep track of current TIF specifications

 

A temporary solution to the problem is to convert files in third-party editors that completely update the structure of TIF files (for example, xnView, ImageMagik, etc.); such files can also be converted using the Camera Raw plug-in (via Bridge).

We all hope that Adobe can solve this problem and find a way to bring third-party files to modern standard. But I recommend that you independently contact the developers of programs whose files Photoshop cannot open. Notify them of the problem, recommend to contact @J453 using this community. Jeffrey can provide technical information to developers to solve this problem.

List of apps that have problems (according to your feedback):

 

There are no problems (or solved):

 

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    200 replies

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    ivank11134774
    ivank11134774
    Inspiring
    Nov 12, 2021 4:28 PM UTC

    We have thousands of medical and laboratory images from microscopes and various instruments accumulated during last ~20 years (since digital imaging was introduced). Many programs from different vendors some of which do not exist at present. I checked randomly ~20 TIF files this morning, and at least half of them could not open. Am already tasked by management to look for a more appropriate than PS imaging software to work with these.

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    Lumigraphics
    Legend
    Nov 12, 2021 3:24 PM UTC

    If there is a security issue, Adobe is doing the responsible thing here. However, TIFF is an open standard and so hopefully there will be a safe workaround by vendors going forward.

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      ivank11134774
      ivank11134774
      Inspiring
      Nov 12, 2021 2:46 PM UTC

      What about the TIFs created ~20 years ago by programs & companies that do not exist anymore? We used to use TIF as a loss-less "gold standard", but this apparently is not the case for the modern Photoshop. My take is to stay on PS 22.5.1 for now and look for alternative software.

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      HPLHaverhill
      HPLHaverhill
      Inspiring
      Nov 12, 2021 2:26 PM UTC

      The third party software fix will not help us as the files were created by a vendor with software and equipment we do not have access to, and cannot regenerate. I can open TIFFs created by our inhouse scanner and TIFFs we had previously opened in older versions of Photoshop, but ones we have never opened before will not open. My question is if I use Bridge to open in RAW and then from there in Photoshop and save the TIFF that way, will it change anything as far as image quality goes? Is it just a matter of making the file recognizable to PS 23.0.1? We have over 30K files we would need to do this individually with. Also, we send these files to patrons and they may need to be able to open them as well in Photoshop.

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      Lumigraphics
      Legend
      Nov 12, 2021 1:48 PM UTC

      I suspect that in some cases, the third-party developer will have to fix their software. Adobe may not be able to handle all TIFFs out there in the wild.

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      GinaSalama
      Participant
      Nov 12, 2021 12:04 PM UTC

      no, unfortunately it has not been fixed in PS 23.0.1.

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      jazz-yAuthor
      Legend
      Nov 12, 2021 11:27 AM UTC

      not solved in PS 23.0.1?

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      GinaSalama
      Participant
      Nov 12, 2021 11:22 AM UTC

      Hi, can you also add Agisoft Metashape to the list of of apps that have problems . 

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      Stellar_gift16B8
      Stellar_gift16B8
      Participant
      Nov 11, 2021 4:30 PM UTC

      No luck opening tiffs generated from Ultramap, Vexcel Imaging software. This is software that processes imagery from Vexcel's large format digital aerial cameras. Files produced in the last year, which were previously accessable, cannot be opened with Photoshop 22.5.2 or 22.5.3, OS X Mojave, or 23.0.1, Windows 10. 

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      Jan Lunddal Larsen-PRIVAT
      Jan Lunddal Larsen-PRIVAT
      Participant
      Nov 11, 2021 3:00 PM UTC

      Hi,

       

      In my testing i stumpled on what's probably an edge case, but a photo from an iPhone saved as a TIFF in Apple Preview (macOS 12.0.1) still won't open in PS23.0.1.

       

       

      Actually it seems to be any TIFF saved from Apple Preview.

       

       

      @Jeffrey Tranberry I've now tried converting using the lates Imagemagick, and what seems to be the problem, is when tile sizes are specified, Photoshop won't open the images.

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