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P: Photoshop 23.0 - cannot open TIF files, generated in other programs

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Starting from version 22.5.2 Photoshop stopped opening some tif files. The issue is related to a previously discovered vulnerability, the escalation of which, under certain conditions, may lead to arbitrary code execution - Adobe Security Bulletin.

 

Important: The problem is not with Photoshop, but with third-party software developers who do not keep track of current TIF specifications

 

A temporary solution to the problem is to convert files in third-party editors that completely update the structure of TIF files (for example, xnView, ImageMagik, etc.); such files can also be converted using the Camera Raw plug-in (via Bridge).

We all hope that Adobe can solve this problem and find a way to bring third-party files to modern standard. But I recommend that you independently contact the developers of programs whose files Photoshop cannot open. Notify them of the problem, recommend to contact @Jeffrey Tranberry using this community. Jeffrey can provide technical information to developers to solve this problem.

List of apps that have problems (according to your feedback):

 

There are no problems (or solved):

 

Bug Fixed
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correct answers 5 Correct answers

Adobe Employee , Nov 22, 2021 Nov 22, 2021
If you're still having trouble with TIFFs created/saved by software that's still being developed, please share the following information with them: Photoshop’s TIFF parser had a buffer overrun security vulnerability in its synthesized calculation of the Image File Directory entry RowsPerStrip (278). The fix for that was to reject TIFF files that did not provide the required RowsPerStrip (278) entry. Under the rationale that this IFD entry is required, as per the TIFF specification. We have...

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Adobe Community Professional , Nov 11, 2021 Nov 11, 2021
Hi, the Photoshop team has just released version 23.0.1, one of the fixes adresses TIFF files opening, see: Fixed issues in Photoshop In your CC application, go to Help>Search for updates if you do not see it yet. Please report if it fixes your problem.

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Adobe Employee , Nov 10, 2021 Nov 10, 2021
The 23.0.1 update that was released Tuesday night. Please install the update and let us know if you're still encountering any Tiff from a trusted source/application that won't open.

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Mentor , Nov 07, 2021 Nov 07, 2021
The problematic TIF files seem flagged only by the latest releases of Ps. The latest releases of LrC and Bridge have no issue with the TIFs. Here is the workaround I use:  To open a single problematic TIF file (or a few) set Bridge's Camera Raw Preferences>File Handling to 'Automatically open all supported TIFFs'. This will allow Bridge to first invoke Camera Raw before passing to Photoshop. To process many problematic TIF files convert them to a supported format by creating a Bridge Export pres...

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Adobe Employee , Nov 01, 2021 Nov 01, 2021
This change was originally made to reject Tiff files that lacked an attribute which could pose a security risk. Engineering is working on a change to amend that behavior to calculate the missing attribute when not provided, but only under the constraint that the calculation can be made with fidelity and not cause the security vulnerability. For now, you can install the prior version to open tiffs from a trusted source. Install previous versions of your Creative Cloud apps We'll update this t...

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186 Comments
Adobe Employee ,
Nov 10, 2021 Nov 10, 2021

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@Verto can you post a tiff you're still having trouble with?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 10, 2021 Nov 10, 2021

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It won't let me post a tiff because it's not a supported image type. Please excuse me while I go cry in frustration. 

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Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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Thank you Adobe!  I can confirm that PS release 23.0.1 appears to have resolved the issue I saw with TIFFs from Starnet++.  They can now be opened.  Yippee!

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Adobe Community Professional ,
Nov 10, 2021 Nov 10, 2021

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Hi Jeffrey, here is a WeTransfer link to one of the TIFF's from DEFRA. (LIDAR-DTM-1m-2020-TF63nw) The folder structure is what you recieve when you pick DTM as your download tile (from Defra Survey Data Download). I've let DEFRA know about the latest updates from you guys but haven't heard back yet... Thanks for keeping us posted! Simon.

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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The issue is half fixed unless the rest problems to handle belong now to other software manufacturers 😉

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Explorer ,
Nov 11, 2021 Nov 11, 2021

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@Jeffrey Tranberry, thanks for your interest, but as I said before, after upgrading to version 23.01, I have no more problems with TIFF files.

Best regards

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Hi,

 

In my testing i stumpled on what's probably an edge case, but a photo from an iPhone saved as a TIFF in Apple Preview (macOS 12.0.1) still won't open in PS23.0.1.

 

 

Actually it seems to be any TIFF saved from Apple Preview.

 

 

@Jeffrey Tranberry I've now tried converting using the lates Imagemagick, and what seems to be the problem, is when tile sizes are specified, Photoshop won't open the images.

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Adobe Community Professional ,
Nov 11, 2021 Nov 11, 2021

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Hi, the Photoshop team has just released version 23.0.1, one of the fixes adresses TIFF files opening, see: Fixed issues in Photoshop

 

In your CC application, go to Help>Search for updates if you do not see it yet.

 

Please report if it fixes your problem.

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Community Beginner ,
Nov 11, 2021 Nov 11, 2021

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Hi! Yes, it has really solved the problem and it's a big relief. Thank you so much! 

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New Here ,
Nov 11, 2021 Nov 11, 2021

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No luck opening tiffs generated from Ultramap, Vexcel Imaging software. This is software that processes imagery from Vexcel's large format digital aerial cameras. Files produced in the last year, which were previously accessable, cannot be opened with Photoshop 22.5.2 or 22.5.3, OS X Mojave, or 23.0.1, Windows 10. 

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New Here ,
Nov 12, 2021 Nov 12, 2021

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Hi, can you also add Agisoft Metashape to the list of of apps that have problems . 

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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not solved in PS 23.0.1?

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New Here ,
Nov 12, 2021 Nov 12, 2021

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no, unfortunately it has not been fixed in PS 23.0.1.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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I suspect that in some cases, the third-party developer will have to fix their software. Adobe may not be able to handle all TIFFs out there in the wild.

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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The third party software fix will not help us as the files were created by a vendor with software and equipment we do not have access to, and cannot regenerate. I can open TIFFs created by our inhouse scanner and TIFFs we had previously opened in older versions of Photoshop, but ones we have never opened before will not open. My question is if I use Bridge to open in RAW and then from there in Photoshop and save the TIFF that way, will it change anything as far as image quality goes? Is it just a matter of making the file recognizable to PS 23.0.1? We have over 30K files we would need to do this individually with. Also, we send these files to patrons and they may need to be able to open them as well in Photoshop.

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New Here ,
Nov 12, 2021 Nov 12, 2021

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What about the TIFs created ~20 years ago by programs & companies that do not exist anymore? We used to use TIF as a loss-less "gold standard", but this apparently is not the case for the modern Photoshop. My take is to stay on PS 22.5.1 for now and look for alternative software.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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If there is a security issue, Adobe is doing the responsible thing here. However, TIFF is an open standard and so hopefully there will be a safe workaround by vendors going forward.

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New Here ,
Nov 12, 2021 Nov 12, 2021

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We have thousands of medical and laboratory images from microscopes and various instruments accumulated during last ~20 years (since digital imaging was introduced). Many programs from different vendors some of which do not exist at present. I checked randomly ~20 TIF files this morning, and at least half of them could not open. Am already tasked by management to look for a more appropriate than PS imaging software to work with these.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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Thanks to your other post (Photoshop 22.5.3: What's new?) I found you can install any version of release 22.

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Adobe Community Professional ,
Nov 12, 2021 Nov 12, 2021

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You presumably know about ImageJ?

https://imagej.net/

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Explorer ,
Nov 12, 2021 Nov 12, 2021

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I was finally able to open my TIF files with 22.5.1; 22.5.2 and 22.5.3 did not work.

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Explorer ,
Nov 22, 2021 Nov 22, 2021

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I believe I have discovered a workaround solution:  Open Bridge 2022.  Go to Camera Raw Preferences.  Choose File Handling.  Under TIFF, choose Disable TIFF Support.  Now all TIF's should open fine in Photoshop 2022.

Somehow this Camera RAW processing path option is getting in the way of opening these certain files.  

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Adobe Employee ,
Nov 22, 2021 Nov 22, 2021

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If you're still having trouble with TIFFs created/saved by software that's still being developed, please share the following information with them:

 

Photoshop’s TIFF parser had a buffer overrun security vulnerability in its synthesized calculation of the Image File Directory entry RowsPerStrip (278).

 

The fix for that was to reject TIFF files that did not provide the required RowsPerStrip (278) entry. Under the rationale that this IFD entry is required, as per the TIFF specification.

 

We have amended that behavior to calculate the RowsPerStrip (278) value when not provided, but only under the constraint that the calculation can be made with fidelity and not cause the security vulnerability in Photoshop 23.0.1.

 

That should help them to correct the problem with their TIFF export/save libraries.

 

If you have TIFFs that are older and the software is no longer being developed, we suggest you use the batch command in Photoshop 22.5.1 to open and resave trusted tiffs so that they will open in current and future versions of Photoshop.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Explorer ,
Nov 22, 2021 Nov 22, 2021

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The TIF files we can't open were saved with Photoshop 23.0.1.  

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