Captivate

Hello all,   Not sure if this is the right place to put this, but I was just taking the open-note Captivate certification exam today and had to stop it and reschedule it due to the following technical issue: While using one monitor, clicking anywhere except for the exam part of the Chrome browser window with the exam would make that exam window read a "Suspicious activity detected" message, which would obscure the entire exam window so that I could not see the questions.  Once I clicked inside the browser window, the message would automatically go away and I could see the questions again.  But, upon clicking literally any other location on my screen other than the exam part of the browser window would cause this message to obscure that section of the screen and the questions again.  It did not pause the exam timer either.  The proctor agreed it was an issue that did warrant a temporary cancellation of that exam session and stated they would bring

Hello guys! I have downloaded a new theme from assets but I can't change the background photo from the slides. Is there a trick? I'm not allowed to do it?Many thanks, Avgoustinos

For a previous job, I was using PhoneGap to publish Captivate courses for Android devices. Now I want to publish to the Adobe eLearning Community, so I need to just create a zip file I can import to a post. But when I try to publish for devices, the window only allows publishing to PhoneGap.  How do I change the Publish for Device interface back to just publishing a zip file and not going through PhoneGap?

Hello guys, I have downloaded the free trial of Captivate. The first day worked as normal. Second day is crushing giving me this warning...Any ideas will be helpful.Many thanks

Hi every one,I hope someone better understands the issue I'm illustrating here and help me with a possible solution.I have a Captivate 2019 Quiz with a time limit set on the entire quiz. I have created some user variables to control the quiz timing, and have used the "Execute JavaScript" action to show a count down timer on every question slide of the quiz. If the time limit is reached while a student hasn't finished answering all the question, the quiz jumps to the result slide where the student is shown the score obtained  in the time limit, and can report the score to our custom LMS. Up to this point everything works as expected.Now here is the big issue I'm running into: I have a requirement that bookmarking should be turned on to take into account some unexpected events. For example, let assume there has been an abrupt internet disconnection or the student navigates away from the quiz by mistake while taking the quiz. When he/she returns back to the question, the quiz should

I am hitting a brick wall. I need help to finish a project. So many questions! Things like I can't get rid of this icon in the presentation. Please contact me to help. 

Captivate 2019 publishing to an in-house server as HTML5.  Volume is about 200 completions per day.After a review slide, quiz questions stall out for a small set of users accessing via Safari.No advanced actions on entry to quiz slide, quiz slides tend to be stock questions (no audio, video, etc.) and no timings or actions other than submit.  Questions are drawn from a question pool of approximately 2x the questions used.The background displays, but not text captions. Neither stem nor distractors show up. For multiple-choice, the radio buttons for selection are visible but not selectable, nor is the submit button. Quiz content displays properly on Edge, Firefox, Chrome, etc. and windows-based machines.Anyone have any thoughts?

Hi,  I converted a PowerPoint into a Captivate project and after publishing I see a black line around the text box while I click on them to progress. Please see the screen shot below:-  If anyone requires any additional information then feel free to let me know. Thanks,  RPTunstall

I am using Adobe Captivate 2019. I am using the slide set "Business" - speciafically one of the drag and drop interaction that I added to my course (see picture 1). However when I preview it, and complete the correct drag and drop, there is a second part that appears that I cannot for the life of me find out how to edit (see picture 2). Please help!

My team has been working on a project in Captivate 2019 (11.5.1.499)We have been testing the project (HTML publish) locally on our machines and everything works fine, but when we try to upload to the web, we get a weird syntax error in the CPXHRLoader.js and a reference error in the index.html "cp is not defined", and the project won't load.  I confirmed that the CPM.js is in the proper folder. It's just weird that it works locally but not online. (I also tried on multiple computers/browsers to make sure it wasn't a firewall/network/browser issue) Has anyone encountered this?  

We have generated CSV files to import quiz questions in captivate, but somehow there are problems. What is the encoding used in captivate 2019?

So I have been working with Captivate for about 6 months now and I recently started using mulit-state object and advanced actions. I have created a project with a "next" and "previous" button that when clicked loads the next state of a video. The video object has 13 states that are all different source video files. I did this because I wanted the transition to be as smooth as possible, so I didn't want it to load a whole new object or even a new slide. The problem I am facing right now though is very weird and extremly frustrating. When i cycle through the states, certain videos just randomly disappear. Weirdly I found out that pausing the slide will have an effect on this, but whenever I set the button to pause the slide, other videos now disappear. Could this be a problem with the way I preview the project? (Usually within Captivate using preview options). Or is there something I am missing? Thanks in advance for the help

I'm working on a video course, in which the client is requesting for adding the Movie Duration to the Player (i.e. - Time Elapsed / Total Time Duration of the Course, like 3:06/10:15 mins).Now i'm not able to add time duration in any player along the seekbar, the movie duration is available only on the TOC. It would be a great help if anyone can help me resolving this issue. Can someone help me?

Hi, Does anyone know when is Adobe Captivate 2020 going to be released in Singapore? Thanks

Hello All, I hired someone to build some responsive projects for me, and he had the foresight to include Click Boxes on every slide that allow us to move to the next slide during review in case of a navigation snag. This saved me a bunch of time a few times, but now the first of the project files is ready finalized and ready for those Click Boxes to be deleted. They are the only Click Boxes in use in the projects. Is there a way to delete all of the Click Boxes in Captivate that I am missing? Or do I just need to bite the bullet and delete them one by one? Thanks in advance for any help!

We are having problems with the Captivate 2019 xAPI courses not completing in the LMS that we are moving to. We have to embed the xAPI in order for the completion button to work according to the LMS admin to match Scorm Cloud. However, when we do so we continue to have problems with the completion. 1-Can a learner close the window after they have viewed the required percentage for the course to show completion or do they need to click the x in the captivate interface?  2-After the Knowledge Check results page, we have an animated outro page. I found that when I added another extra static slide that is hidden after the outro page, that the test results improved in Firefox, Edge and Chrome in that they were more likely to mark completion after one attempt instead of two or more. Other than the hotfix for Chrome 80 and xAPI files needing a new scromdriver.js file, I can't find any guidance on this problem and wonder if it is an LMS issue or a Captivate issue.

Hi, Every time I try to upload Powerpoint slides from the MS 2020 version into Captivate all my slides get cut off. Any idea how I can resolve this? Thanks,Martine

Adobe captivate - please can I cancel my free trial - been trying for 30 mins. Chat cannot help? 

Howdy folks, We're working on posting some training modules in html5 / AICC format on our learn.com installation and we've run into a bit of a snag.  We've been posting training in SWF format until recently. We're making the switch to HTML5 and the javascript we use for the last slide to register as complete is apparently not being read when we publish in HTML5 becuase our courses never get registered as complete in the LMS.  We currently configure the last slide as such:  Navigate to the “Now you know how to” slide.Go to Properties.Select the Actions button.Ensure Execute JavaScript is selected in the On Enter field.Click on the Script_Window button to display the JavaScript window.Ensure the following information appears in this window.//get LMS APIvar lmsAPI = parent;//set score; the first number is the scorelmsAPI.SetScore(100, 100, 0);//set status; possible values: "completed","incomplete", "failed", "passed"SetStatus("completed"); Does this

We'd recently wrote a post about LMS reporting issues on Chrome 80. We are pleased to announce that we have released a Hotfix that takes care of this issue. To download and apply the Hotfix, see this document. This Hotfix covers both the 2019 and 2017 releases of Captivate.

The installation options screen looks like only the top third is showing.  I get to language and it shows English but there is nothing to click, select, or scroll and the screen is frozen. I have tried doing the download from the beginning but I can't get past this point.

I have courses that are SCORM 1.2. I noticed the Bookmarking Resume box does not appear when I resume a course. The bookmarking feature works though. When I resume the course it takes me to the last slide viewed. That is working but the box where it asks if you want to start over or resume where you left off does not appear. Has anyone experienced this issue?

Has anyone successfully created a mobile version of their desktop for courses? If so, can I see the example? I'm having difficulty getting both of them to work together for a quality look. Thanks!

Hello, I'm new to Captivate and trying to figure out the best workflow for my project.  I'm creating a non-responsive course educating users on a software program.  We have one of our trainers doing an introduction on camera in our studio, then they demonstrate the technique, and then the user will have the opportunity to try it out.  The entire course must be closed captioned.  I've recorded the intros and added them as mp4 files into my Captivate project as Slide Videos.  However, when I try to do video demo, I've found that the editing tools within Captivate are quite limiting.  The demo requires me to add a lot of zooms, pans, graphics, etc.  Is it better for me to record the demos in a software like Camtasia where I have more control over how the presentation looks and then add them as slide videos?  I also like that I have the option to caption in Camtasia and export the captions as an SRT file so I can at least copy and paste the text and

Hi everybody, I need to create a project showing a video with some buttons on certain frames.When a button is clicked, the video pauses and an overlay with some info is shown.Than, when the user click again, the overlay disappears and the video continues to play.What is the most efficent way to do this?I'm totaly new on Captivate... Thanks for your help.